Review History for bsharpms

Residences at Medical


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bsharpms

Resident 2013 - 2015

1/4/2015

My spouse and I have lived here for approximately two years. With no exception the lead maintenance guy has proven himself to go above and beyond to meet our service requests. However, there have been several times when he advised us that the leasing staff, despite us having called them multiple times about service requests and been advised that "it's on the list", was never provided to maintenance staff. On one occasion this left us waiting for more than three months for a repair, and on another occasion we were waiting for more than a month. The leasing staff and management regularly changes--usually about every 3-5 months. The assistant manager actually engaged my same-sex spouse in an argument and insulted him, threatened him, and then proceeded to denigrate me in my absence--all because I had previously spoken with her several months previously about a maintenance issue and then contacted the property manager in writing when, despite having spoken calmly with her, she reacted defensively and began threatening me on the telephone. She later apologized, but promoting Brittany to assistant property manager and then permitting her to both threaten and insult my same-sex spouse, while also insulting me in my absence I do not feel is a quality of a leasing "professional." The property itself does not look bad, although it could use a renovation and appears somewhat dated. The primary factor, which has led my husband and I to decide that we shall be moving after two years is the management. Norma, one of the leasing professionals, has always treated us with dignity and respect. The management changes constantly, though, and they do not make an effort to engage with property residents, except to threaten and insult. Save your money, and keep looking.

    Review 27 out of 66

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