Review History for vdante

MAA Kirkwood


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vdante

Resident 2009 - 2010

8/11/2010

A Good Experience

In reading the previous reviews, one would think that I must have lived in different apartment complex, but I didnt. I have to say that I had a very pleasant experience in this complex and would definetely recommend it. Friendly neighbors, great mamagement, and just good people all around. My two kids ages 15 and 13 made some really good friends there and were heartbroken that we had to move. The Front Office: Front office personnel were magnificent and very helpful. Always friendly and eager to accomodate if something was not right. Many times after you sign the dotted lines, management/front office changes their attitude and treat you different, in my experience, it wasnt like that here. They were very professional and respectful at all times. I cannot say enough about all 3 ladies and the way they treated me and my kids. EXCELLENT!I Did'nt have alot of interaction with the male manager, but the few times that I did it was good too. Maintenance: Maintenace personnel are good and prompt. Had an issue one time where the tennants next to my unit moved out and broke a washer machine water pipe. The water flooded that unit and overflowed into mine. It was Sunday and I was out of town when I got a phone call from front office asking for permission to go into my unit and asses the damages. Nothing major, just water on the carpet. By the time I got home it had been aired out and dry. Next day maintenance shampood the carpet. After a few weeks, there still was a faint smell of wet carpet so I called the front office. Quickly, and with no hassle, the front office took care of things and arranged for them to come back to my unit and shampoo a second time. Needless to say, I was a happy tennant. Parking: One of my few gripes about this place was visitor parking. The parking lot can get full real quick. I payed for my covered parking space, but if you don't, you can easily spend 10 minutes looking for a place to park. Bottom line for me is that the apt complex was clean, the unit I lived in was spacious and most of all the front office management was great. You really can't put a price on that and is something to keep in mind when considering staying in this complex. I definetely recommend it.

    Review 339 out of 394

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