The new (current) management company at Reserve at Woodbridge was the worst in the history of my residence. The leasing office staff was very rude and not pleasant. They are disrespectful and not helpful at all. They do not respond to maintenance requests in a timely manner and takes them at least 4 or 5 days to respond to urgent requests. If you do request something, the assistant manager and community director are wishy washy and very rude and actually argue with you regarding any maintenance request. Since the management company changed, I do not recommend living here if you are looking for a professional and courteous leasing staff. This does not exist here.
Manager
12/26/2014
Advenir At Woodbridge Reserve
Dear Resident,
I would like to speak with you regarding your concerns. We have had some turnover and I am new as of Thanksgiving, 2014.
Please feel free to call me at the office at 281-494-2200 or come on in to meet with me.
- Mark Borella, Community Director