Review History for anonymous

Woodhollow Apartments


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anonymous

Resident 2012 - 2014

7/14/2014

So I have lived here for about 2 years and have been in two different units. When I first moved in it was perfect for my first apartment on my own! The manager worked with me when I renewed after 6 months and got me a discount deal even though I was a few days late in renewing (there was a deadline to renew to get the discount) They knew me by name and apartment number which was nice and I have always paid rent on time. Anywho, I switched units to have more room with my boyfriend and after that I have been MISERABLE! Like previous reviews have said, the management is terrible. They have switched people more times than I can count so I don't even know who the manager is anymore, but I know all of them are completely rude. For example, I have a dog that is pretty well trained and my god if she is not on the leash for 2 seconds you better believe they'll say something. She was laying down next to our vehicle while we were trying to get the back seat set up for her to get in, being a completely good dog, and the rude apartment lady drives by and says" "she needs to be on a leash!" Even though she literally was just laying there waiting on us to say it was ok to go in the car. This was after me and my boyfriend walked all the way to the pool after getting ready and finding out it was closed. Which by the way, both pools are ALWAYS closed to be "cleaned" after the weekend. And they always choose the hottest time of the day to close it. Why can't you "clean" it at 8 am while everyone is still getting up? I work all weekend and am off Monday and love to finally relax and enjoy the pool but since I work weekends I'm pretty much out of luck since they choose to clean during the week. There's a creepy guy, I guess who is employed by the apartments, who's job is to go around picking trash up and he always has something to say to me like he owns the place. I've never been introduced to him by the management so how could I be sure he was really employed by them and trust to open the door when he knocks to leave a letter which he has done a few times. Creepy! I now live on the 3rd floor and I guess this building has bug issues because I've never had a bug problem until moving here. At one point I was killing 8 or 9 baby to medium sized cockroaches a night! My apartment is not dirty!! They sprayed several times and it made no dent in the amount of bugs I had. My (heavy) laundry door recently completely broke off while I was cleaning one day and almost fell on me and they have yet to fix it. The AC is iffy and sometimes cools off nicely but will randomly get up to 80 degrees. One day I woke up (with no shirt on at that!) to a man standing on my 3rd story patio. Turns out they were trying to paint and I received a notice that they would be there the DAY AFTER the incident with them probably seeing me without a shirt on. I left my front door unlocked to go somewhere real quick and left my apt key inside. Came back and the bug guy (I'm assuming) came and completely locked me out of my apartment. I had to call the emergency number because it was after hours. And even though the maintenance man lived in the complex and it was only 8 or 9:00 I was told I had to pay $50 for the new key and because it was after hours. I gave the guy a $20 and shut the door because he took his sweet time anyway, was rude, and didn't even speak English so I could barely communicate with him. So basically I had to pay for them locking me out of my apartment. So to wrap this up, I'm really ready to get out of this place and honestly wouldn't recommend it. Management is terrible and you pay too much to not receive the amenities that you're supposed to like basic maintenance and pool access.

    Review 23 out of 116

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    Woodhollow Apartments

    March 2024

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