Cortland Ridge
#9,553 #1 #57

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Cortland Ridge

823 North 800 West, Orem, UT 84057
(51 Reviews)
$1,326 - $1,632/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

5.0

Safety

4.8

Office Staff

4.5

Maintenance

4.3

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

6

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Cortland Ridge Reviews

(50)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

braddahsol@gmail.com

Resident ā€¢ 2015 - 2023

2/6/2024

Love this Apartment!

We loved living here. The location was amazing. Close to the freeway as well. The apartments are spacious and have a garage. We loved their swimming pool and hot tub. They have a online portal to pay rent and make Matainance request. They always followedā€¦Ā See More >
    Review Author Icon

    calimae7@gmail.com

    Resident ā€¢ 2015 - 2023

    2/5/2024

    We loved living in this location. The only reason we moved was because we bought a home. The rooms were so spacious. The front room opened up to the kitchen, which made it feel bigger too. Neighbors have always been so friendly as well.

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      anonymous

      Resident ā€¢ 2021 - 2023

      10/10/2023

      Great place for a great price!

      Not too many complaints. Good pricing, great location (minus the hospital helipad) and the garage and hot tub were a plus! I appreciate the maintenance team in being timely with repairs despite some reoccurring ones (unfortunately). Staff were also friendly!

        Review Author Icon

        Austin_V506

        Resident ā€¢ 2020 - 2023

        7/12/2023

        Loved Cortland Ridge!

        We loved our time here at Cortland Ridge. Spent 3 years here and donā€™t think we could have found a better place to rent in Utah County. Canā€™t beat the price and value with the amenities offered. We loved having our own garage, having accessā€¦Ā See More >
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          Thompsonelora

          Resident ā€¢ 2020 - 2023

          7/12/2023

          We loved living here 3 years!

          We loved it here! 3 years and the only reason we loved was because we bought a house. The units are a bit older and we had carpet in ours that was older, I know the newer units have LVP. We loved how much lightā€¦Ā See More >
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            Colleen_P261

            Resident ā€¢ 2021 - 2023

            6/29/2023

            Great Place and Location

            Iā€™ve lived here for over two years now, and itā€™s been a good experience. While some things in unit are older, they work. If anything does need fixing, itā€™s done in a timely way. Itā€™s in a convenient location and near everything I usually go.ā€¦Ā See More >

              Updated Review

              Review Author Icon

              anonymous

              Resident ā€¢ 2017 - 2022

              11/1/2022

              Beautiful Complex

              Amazing Staff in the office. They have been remodeling all of there units. They have beautiful new tile and hardwood flooring and Stainless Steele appliances. All the units come with washers and dryers.

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                alejandra_p

                Resident ā€¢ 2022

                5/27/2022

                Love it!!!!!

                My Family and I love cortland ridge. we lived here about a year sago and are very excited to move back with them again! Nice clean and quiet community will definitely recommend to family and friends!!

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                  Hannah_A883

                  Resident ā€¢ 2022

                  3/16/2022

                  This apartment complex has been nothing but the best. I've lived in 9+ apartments in my life and by far the best one. The staff has been super kind and helpful and very quick to respond. The grounds are clean and peaceful. Super close toā€¦Ā See More >
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                    romyclopez1

                    Resident ā€¢ 2021

                    7/6/2021

                    Love it ..Love it .. I rated Cortland Ridge Aparments as exelent customer service and incomparable calm and well take care, no pets, non smoking place community , my apartment has beautiful counters tops ,nice hardwood floors and tile through the whole inside, I loveā€¦Ā See More >
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                      Estuardo_P

                      Resident ā€¢ 2020

                      11/2/2020

                      I love this community because it is a safe area to live in. The community is extremely quiet, and the neighbors are really respectful. When I needed some repairs, they were so reliable and extremely effective. The staff or management is really professional and friendly,ā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2020

                        8/13/2020

                        This apartment is good, staff is nice, good prices and environment is also good, I've enjoyed living there. it has a pool, a gym, landscaping is good, very convenient location close to grocery stores and freeway.ā€¦Ā See More >
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                          Mikayla_M

                          Resident ā€¢ 2017 - 2018

                          8/24/2018

                          My husband and I loved living at Cortland Ridge! - Close to the freeway, so that makes travel easy. - Homey/cozy feel instead of the industrial feel most new apartment complexes have. - Loved that our apartment had a garage and one parking spot inā€¦Ā See More >
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                            Jspviking

                            Resident ā€¢ 2017 - 2018

                            8/16/2018

                            We really enjoyed our stay here. We have an ESA and they were easy to work with concerning that. The management staff are all really great! They responded to repair requests quickly, and were communicative about any upcoming maintenance. The apartments themselves are beautiful!

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                              anonymous

                              Resident ā€¢ 2017 - 2018

                              6/11/2018

                              Appartment was good but the management was so bad. You don't expect to get your deposit back. The management started to make more strict rules such as you can't have your own barbecue. You could find a brand new appartment and more flexible lease cheaperā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2016 - 2017

                                5/15/2017

                                If it wasn't for the staff blatantly lying to me, this place would be alright. I took over someone's lease and I asked three different staff members before I agreed to move in, how much the rent would go up after the lease was over.ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2016 - 2017

                                  1/24/2017

                                  I had an enjoyable experience throughout the year I lived at Cortland Ridge. Everyone from the leasing staff to the maintenance personnel were friendly and courteous. I found my apartment and the grounds in general to be clean and in good working condition. I believeā€¦Ā See More >
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                                    notahobo

                                    Resident ā€¢ 2013 - 2016

                                    2/18/2016

                                    Rent is too high for such outdated apartments. My water heater banged constantly, and it was LOUD, but they would not replace it unless it stopped working. I had to install my own carbon monoxide detector. How this is not standard in a place thatā€¦Ā See More >
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                                      anonymous

                                      prospective ā€¢ Visited 2015

                                      5/12/2015

                                      I have visited this apartment complex several times over the last couple of months, and all I can say is that these negative reviews are reporting just the opposite of my experience in dealing with the office staff. Everyone has been very helpful and veryā€¦Ā See More >
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                                        Myrdoc

                                        Resident ā€¢ 2013 - 2014

                                        2/9/2015

                                        I lived here from July 2013 to July 2014, I really enjoyed it and had a fun experience. I don't understand the negative reviews. I never had a problem with the office, but then again, I didn't cause drama and I payed my rent onā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2013 - 2015

                                          1/16/2015

                                          They took all of our security deposit and are charging us extra for charges stating that we didn't clean certain items. We cleaned them properly. An item that I said needs fixed two months before we moved out never got fixed and we being chargedā€¦Ā See More >
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                                            LCM1418

                                            Resident ā€¢ 2015

                                            1/8/2015

                                            I would not recommend this place to anyone. This place is the definition of bad leasing staff. ----------------- and will micro manage you like your children and call the cops for any little incident. And of course you know who's side they'll take. ā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2014

                                              12/29/2014

                                              These apartments are great. But beware, --- in the office is a nightmare. She is so rude, and not friendly at all. Very unprofessional. Other than that, the place is great. Maintenance is good as well. The only problem coordinating with maintenance is that youā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2012 - 2013

                                                1/17/2014

                                                We signed a year lease and there was a $2000 fee if we wanted to leave before our lease was up. That's the only reason we stayed the whole year. We lived on the bottom floor and it was so cold during the winter. Weā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2013

                                                  1/16/2013

                                                  DO NOT LIVE HERE. Looks ok from the outside but it is a Nightmare once you move in.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    Based on 51 number of votes by renters, Cortland Ridge is currently rated 3.6 out of 5 stars.
                                                    Cortland Ridge is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Cortland Ridge is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Cortland Ridge is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Cortland Ridge is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cortland Ridge is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cortland Ridge is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Cortland Ridge

                                                    March 2024

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                                                    Cortland Ridge is an apartment in Orem in zip code 84057. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,632. Nearby cities include Vineyard, Lindon, Provo, Pleasant Grove, and American Fork.

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