Review History for anonymous

Reserve at Potomac Yard


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anonymous

Resident 2013 - 2014

4/9/2014

Be forewarned, I do not recommend you rent here. Its 4 am on a weeknight and I'm awake b/ c my neighbors are brawling again. I agree with the one of the other reviews that the building feels like a place one of those cable "Cops" shows would film episodes. Not only do you experience couples fighting through your wallls above beside and below, but you hear them yelling in the public hallways! Add to this the incredibly loud music coming from all sides and the cars, the cigarette and drug smoke I smell permeating my apartment and it adds up to a miserable experience overall. Other negatives: paper thin walls, dogs barking all around my apt, neighbors smoking in their units and on balconies, dirty hallways, dogs urinating in hallways and elevators.
    Manager

    4/10/2014

    Reserve at Potomac Yard
    Thank you for sharing your feedback; we appreciate the opportunity to hear your thoughts. Noise complaints are taken very seriously, and we try work with both parties to find common ground and a resolution. Please contact us if the issue persists. The smoke free program started in January 2014, and we still have residents with old leases who are allowed to smoke until their leases expire. Once all residents are on the new lease and the program in full effect, we will be able to enforce no-smoking everywhere. In the meantime, please let us know if this problem continues. Hallways are inspected daily for trash by our service team. We also have a cleaning service up to twice weekly for additional cleaning. We are happy to discuss any concerns you have. You can always reach me at 703-299-0300 or cmiller@eqr.com. Thank you.

    Review 37 out of 300

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