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Festival Park

3524 Festival Park Plaza, Chester, VA 23831
(85 Reviews)
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"Festival Park has been our home for over eight years. The community is quiet, clean, and a" ...
$1,007 - $1,517/mo
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Floor Plans & Pricing

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 540 sq. ft.

$1,007

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath | 603 sq. ft.

$1,083 - $1,113

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath | 968 sq. ft.

$1,137

See Floor Plan Details

2 Bedrooms

2 Bedroom

2 Beds, 2.5 Baths | 1,101 sq. ft.

$1,455

1 Available Unit

See Floor Plan Details

2 Bedroom

2 Beds, 2 Baths | 825 sq. ft.

$1,150

See Floor Plan Details

2 Bedroom

2 Beds, 2 Baths | 824 sq. ft.

$1,158 - $1,193

See Floor Plan Details

2 Bedroom

2 Beds, 2 Baths | 1,000 sq. ft.

$1,263 - $1,283

See Floor Plan Details

2 Bedroom

2 Beds, 2 Baths | 1,141 sq. ft.

$1,440 - $1,465

See Floor Plan Details

3 Bedrooms

3 Bedroom

3 Beds, 2 Baths | 1,106 sq. ft.

$1,462 - $1,517

See Floor Plan Details

3 Bedroom

3 Beds, 2 Baths | 1,096 sq. ft.

$1,477

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

B+

Review Ratings

Noise

3.7

Grounds

3.3

Safety

3.7

Office Staff

4.0

Maintenance

3.3

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.33 days

View Community Timeline
View Community Timeline

Festival Park Reviews

(74)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 672150

Verified Resident 2015 - 2023

7/10/2023

Festival Park has been our home for over eight years. The community is quiet, clean, and an all around good place to live with local restaurants just a short walk up the sidewalk within the community.

    Updated Review

    Review Author Icon

    Resident 529984

    Verified Resident 2021 - 2023

    6/15/2023

    The survey asked "which apartment" I am rating. Full disclaimer I have stayed on this "Range Water" property since around 2018. Chester Village Green/Park is in the back end of the property (CVG/CVP) and Festival Park is in the front end and above store fronts,… See More >
      Manager

      6/26/2023

      Festival Park
      We are sorry to see that you have not had the positive experience that we seek to provide all our residents and guests. We would like the opportunity to speak with you personally and ask that you come by our office or call us at (804) 419-2287 when you have time. Thank you. - Festival Park, Community Director
      Review Author Icon

      Resident 1147043

      Verified Resident 2022 - 2023

      6/5/2023

      Quiet and clean, non-smoking, decent gym included. Haven't used the pool yet to evaluate. Lot's of amenities close by in walking distance. Parking can sometimes be an issue. No major complaints since moving in.

        Manager

        6/7/2023

        Festival Park
        Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. - Festival Park, Community Director
        Review Author Icon

        Resident 1122537

        Verified Resident 2022 - 2023

        3/16/2023

        I have maintenance work that needed to be done before I moved in and it still hasn't been fix in six months, I moved into my apartment in September and it's March my kitchen light has never worked nor been fixed.

          Manager

          3/17/2023

          Festival Park
          Thank you for sharing your concerns. We’re sorry about your experience with service requests being delayed or missed—that isn’t typical of our team. We aim to offer the best for our residents, and we would like to resolve this situation as best as we can. In order to address your specific needs, please stop by the office or contact us at (804) 419-2287 when you have a moment. Thank you– Festival Park, Community Director
          Review Author Icon

          Resident 1113625

          Verified Resident 2013 - 2023

          2/16/2023

          at first it was good but now the customer service is terrible most of the time i have to go back to office at least 3 times to get anything done and when they do it is usually wrong came back 3… See More >
            Manager

            2/17/2023

            Festival Park
            We appreciate your feedback. We value our residents and take pride in providing a great place to live, so we apologize for any issues you’ve had. We would like to address your specific needs to improve your experience, so please stop by the office or contact us at (804) 593-1396 at your earliest convenience. Thank you – Festival Park, Community Director
            Review Author Icon

            Resident 1108203

            Verified Resident 2022 - 2023

            2/2/2023

            The community in which the apartments is in is very pleasant. Many great restaurants and businesses all within walking distance. The theater next door and the open grass area host events that are very entertaining.

              Manager

              2/6/2023

              Festival Park
              We are sorry to see this, for our goal is to give our residents the highest quality care and maintain a great living experience. If you are willing, we would like to work through your concerns with you and invite you to stop by our office, give us a call at (804) 425-7474. Thank you. - Festival Park, Community Director
              Review Author Icon

              Resident 1073426

              Verified Resident 2021 - 2022

              10/8/2022

              The maintenance team at Festival park is not very good at following directions noted in the tickets they aren't very attentive and I have to constantly follow up with the office staff to get issues fixed. I have never once had an issue resolved the… See More >
                Manager

                10/10/2022

                Festival Park
                We are sorry to see that you have not had the positive experience that we seek to provide all our residents and guests. We would like the opportunity to speak with you personally and ask that you come by our office, call us at (804) 425-7474 when you have time. Thank you. - Festival Park, Community Director
                Review Author Icon

                Resident 1041007

                Verified Resident 2018 - 2022

                7/1/2022

                Management is horrible and unhelpful. When moving out I noticed additional charges that had to be addressed with management. It's been a real hassle since I notified them I was not renewing the lease. Would not recommend.

                  Manager

                  7/1/2022

                  Festival Park
                  We are sorry to see this for our goal is to give our residents the highest quality care and maintain a great living experience. If you are willing, we would like to work through your concerns with you and invite you to stop by our office, give us a call at (804) 425-7474. Thank you. - Festival Park
                  Review Author Icon

                  Resident 1028265

                  Verified Resident 2021 - 2022

                  5/22/2022

                  Everything is been great except with the incident of the dog attack we have had absolutely no problems problems. Yeah and I think this thing is silly that having a minimum 201 characters so now I'm just talkin so that it will

                    Manager

                    5/23/2022

                    Festival Park
                    Thank you for this great review! We are pleased to hear that everything was up to your expectations. Thank you. - Festival Park, Community Director

                    Updated Review

                    Review Author Icon

                    Resident 956854

                    Verified Resident 2021 - 2022

                    5/19/2022

                    Although the outside of Festival Park looks nice, the apartments are a maintenance nightmare but more importantly the front office administration is a nightmare. The turnover rate at the leasing/ front office administration and maintenance office is ridiculous. Attitude The front office receptionist person is… See More >
                      Manager

                      5/19/2022

                      Festival Park
                      We appreciate your feedback. We value our residents and take pride in providing a great place to live, so we apologize for any issues you’ve had. We would like to address your specific needs to improve your experience, so please stop by the office or contact us at (804) 425-7474 at your earliest convenience. Thank you – Festival Park
                      Review Author Icon

                      Resident 985433

                      Verified Resident 2021

                      1/1/2022

                      So far my experience has been one of patience, respect and understanding with the staff. Everyone in the community that I've come in contact with has been very nice. I love it... This will be my home for years to come.

                        Manager

                        1/20/2022

                        Festival Park
                        Thank you for the kind words. We strive to offer the best for our residents and community and take pride in providing a great place to live, so your positive comments mean a great deal to us. Please let us know if we can do anything for you in the future. Thanks again! – Festival Park, Community Director
                        Review Author Icon

                        Resident 982416

                        Verified Resident 2019 - 2021

                        12/18/2021

                        Living here at Festival Park is not only convenient but safe as well. Office staff is so very friendly and welcoming by name. Neighbors are great and I love the shopping that is in walking distance. Would highly recommend

                          Manager

                          12/20/2021

                          Festival Park
                          Thank you for writing this review! We appreciate the kind words and are delighted to hear of your positive experience with us. Thank you, Festival Park
                          Review Author Icon

                          anonymous

                          Resident 2021

                          10/10/2021

                          We moved into this unit at Festival Park at the end of August 2021. This past Friday, the downstairs toilet overflowed into our living room. The toilet itself didn’t overflow, it was the pipes underneath the staircase. We called maintenance Friday as soon as it… See More >
                            Manager

                            10/13/2021

                            Festival Park
                            We are sorry to see this, for our goal is to give our residents the highest quality care and maintain a great living experience. We would like the opportunity to resolve this problem with you as soon as possible. Please give me a call at (804) 425-7474 or send me an email at cdchestervillagegreen@liverangewater.com. I will do all that I can to make this right.Thank you. - Kaley Fender, Community Director
                            Review Author Icon

                            Resident 956504

                            Verified Resident 2021

                            10/8/2021

                            This is a wonderful community with caring neighbors and staff. Buildings are kept up, issues addressed, pet friendly for those who want it. We even have trash pickup at our doors! I can walk across the street to a Restaurant, Office, Pool,… See More >
                              Manager

                              10/12/2021

                              Festival Park
                              We are happy to hear that you have loved your experience. Thank you for leaving this review! - Kaley Fender, Community Director
                              Review Author Icon

                              anonymous

                              Resident 2020 - 2021

                              9/15/2021

                              I’m going to preface this with the fact that I like the layout of the unit that I rented , I am an excellent tenant, and paid rent EARLY every month. If you like Chester, then it’s a fairly nice location to live. That said,… See More >
                                Manager

                                9/17/2021

                                Festival Park
                                Thank you for taking the time to review our community. At Festival Park, we strive to provide excellent customer service and a comfortable environment for current and future residents to come home to and their guests. We are sorry to hear that we did not achieve these goals with you, and we assure you this is not typical. I would like to help and invite you to stop by the office or contact me at (804) 425-7474 or cdchestervillagegreen@liverangewater.com at your earliest convenience. Thank you again for your time. – Kaley Fender, Community Director

                                Updated Review

                                Review Author Icon

                                Resident 868091

                                Verified Resident 2020 - 2021

                                5/28/2021

                                Horrible! Thin walls, no response to maintenance requests. Exterior door should be key access only, but it always wide open. Interior hallways are always dirty and they stink! Management makes excuses and fixes nothing!

                                  Manager

                                  6/1/2021

                                  Festival Park
                                  We are sorry to see this, for our goal is to give our residents the highest quality care and maintain a great living experience. If you are willing, we would like to work through your concerns with you and invite you to stop by our office, give us a call at (804) 425-7474, or send me an email at cdchestervillagegreen@liverangewater.com. Thank you. — Kaley Fender, Community Director
                                  Review Author Icon

                                  Resident 896758

                                  Verified Resident 2020 - 2021

                                  4/24/2021

                                  We battled mold, leaking windows, and unhealthy living conditions for months. No compensation was ever offered. We finally had to demand to break our lease because of unsanitary conditions that were never resolved. We found bags of drugs in the hallways, neighbors… See More >
                                    Manager

                                    4/29/2021

                                    Festival Park
                                    Please accept our apologies that you feel your experience in our community was less than optimal. We never like to hear that a resident departed our community with unpleasant feelings, as our goal is to serve our residents professionally. We've taken note of your concerns and would appreciate an opportunity to speak to you directly about them. Please call us at 804) 425-7474 or email me at cdchestervillagegreen@liverangewater.com if you wish to do so. Thank you. -Kaley Fender, Community Director
                                    Review Author Icon

                                    Resident 857962

                                    Verified Resident 2020

                                    12/29/2020

                                    Neighbors are friendly, the staff members are polite and professional while making you feel like a member of a family. The neighborhood is full of hidden gems from restaurants, nail salons, hair spas and its minutes away from your favorite stores (Wal-Mart, Target, Kohls, Kroger,… See More >
                                      Manager

                                      12/30/2020

                                      Festival Park
                                      We are happy to hear that you have had an overall great experience here; our residents' comfort is of the utmost importance to us. Thank you for leaving this review! — Kaley Fender, Community Director
                                      Review Author Icon

                                      Resident 854408

                                      Verified Resident 2019 - 2020

                                      12/16/2020

                                      Great location. But, noise from neighbors is pretty bad. You can hear all the dogs from other apartments barking throughout the day. Maintenance staff is very poor and follow-up communication is not great. The apartments need some renovation. Ive had about 10 maintenance issues in… See More >
                                        Manager

                                        12/22/2020

                                        Festival Park
                                        We wish we could have earned a higher rating from you. Although you mention liking certain aspects of our community, it is apparent that you have some concerns. We would be happy to discuss them with you and invite you to come by our office, give us a call at (804) 425-7474, or send me an email at cdchestervillagegreen@liverangewater.com. Thank you. — Kaley Fender, Community Director

                                        Updated Review

                                        Review Author Icon

                                        Resident 833876

                                        Verified Resident 2016 - 2020

                                        10/19/2020

                                        ...,.......................................................

                                          Manager

                                          10/19/2020

                                          Festival Park
                                          Thank you for this excellent rating! -Kaley Fender, Community Director
                                          Review Author Icon

                                          Resident 814645

                                          Verified Resident 2017 - 2020

                                          9/9/2020

                                          If I had a zero I'd give it. 00

                                            Manager

                                            9/10/2020

                                            Festival Park
                                            We're sorry to see this feedback. If you have concerns or suggestions to share with us, we would be more than happy to meet with you. Please call us at (804) 425-7474 or email me at cdchestervillagegreen@liverangewater.com so that we may have an opportunity to regain your confidence. Thank you. — Cynthia Vegas, Community Director
                                            Review Author Icon

                                            anonymous

                                            Resident 2015 - 2020

                                            8/1/2020

                                            We've lived here since 2015. When we first moved in our apartment, the people above us were considerate to not make excessive noise. When they moved out, is when the NIGHTMARE began ever since. From stomping on the floors to loud music during late hours… See More >
                                              Manager

                                              8/9/2020

                                              Festival Park
                                              We are sorry to see this, for our goal is to give our residents the highest quality care and maintain a great living experience. If you are willing, we would like to work through your concerns with you and invite you to stop by our office, give us a call at (804) 425-7474, or send me an email at cdchestervillagegreen@liverangewater.com. Thank you. -Cynthia Vegas, Community Director
                                              Review Author Icon

                                              Resident 772480

                                              Verified Resident 2018 - 2020

                                              5/26/2020

                                              We love the community. Restaurants are within walking distance and it's easy to hit the highway to travel to other areas. Great shopping is also nearby. The staff is friendly and maintenance is quick to fix and issues. Only real downside is there is no… See More >
                                                Manager

                                                5/27/2020

                                                Festival Park
                                                We appreciate your five-star rating! We are happy to hear that you are enjoying your experience here; our residents' comfort is of the utmost importance to us. Thank you for your residency! Cynthia Vegas, Community Director
                                                Review Author Icon

                                                Resident 764720

                                                Verified Resident 2018 - 2020

                                                5/2/2020

                                                The apartments are nice on the inside. Unfortunately they are right next to train tracks that rattle the entire building throughout all hours of the night. The lack of response to maintenance issues is almost laughable. I have had water come through my ceiling at… See More >
                                                  Manager

                                                  5/12/2020

                                                  Festival Park
                                                  We appreciate your feedback. We value our residents and take pride in providing a great place to live, so we apologize for any issues you’ve had. We would like to address your specific needs to improve your experience. -Cynthia Vegas, Community Director, cdchestervillagegreen@liverangewater.com or (804) 425-7474
                                                  Review Author Icon

                                                  Resident 752104

                                                  Verified Resident 2020

                                                  3/13/2020

                                                  Very nice community. Pleasant and convenient. The apartment is roomy, but could use more shelving in the tall closets. I appreciate the safety features in my apartment such as bathroom railings because I have some walking issues.

                                                    Manager

                                                    3/16/2020

                                                    Festival Park
                                                    Thank you for taking the time to write this review! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our staff have met your expectations. - Cynthia Vegas, Community Director

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 500. Rent: $10. Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $300 for the 1st pet and $200 for the 2nd. There is a monthly pet rent of $10 per pet. Pet weight should be not more than 100 lbs. Other pets allowed: Turtles, non-poisonous frogs, domestic hamsters, hermit crabs, gerbils, and small domesticated birds and domestic fish. Please call our leasing office for more information.. Pet Limit: 2
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                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $300 ~ 500. Rent: $10. Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $300 for the 1st pet and $200 for the 2nd. There is a monthly pet rent of $10 per pet. Pet weight should be not more than 100 lbs. Other pets allowed: Turtles, non-poisonous frogs, domestic hamsters, hermit crabs, gerbils, and small domesticated birds and domestic fish. Please call our leasing office for more information.. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Some Utilities Included in Rent
                                                    • Urban Upscale Lifestyle
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                                                    Leasing

                                                    In the heart of Chester is Festival Park, where residents can enjoy more than just a luxurious apartment community with exotic bamboo floors, sparkling pools and tennis court. Located on Route 10 close to I-95 and I-288, Festival Park has all the charm of a small town Main Street with boutiques and restaurants right outside its doors. Festival Park also offers an array of 1, 2 and 3 bedroom floor plans, so contact Festival Park today to schedule your tour of your new home.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    dbrower
                                                    Asked on: 07/16/2018
                                                    Q: was told today that the 2br 2story i looked at was 1441, then i see online its 1128? which is the price? or am i mistaken please call me back . the guy i was working wwith was awesome though

                                                    Frequently Asked

                                                    Based on 85 number of votes by renters, Festival Park is currently rated 3.4 out of 5 stars.
                                                    Festival Park is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Festival Park is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Festival Park is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Festival Park is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Festival Park is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Festival Park is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.33 days to their community reviews in the past year.
                                                    Dogs Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $10
                                                    Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $300 for the 1st pet and $200 for the 2nd. There is a monthly pet rent of $10 per pet. Pet weight should be not more than 100 lbs. Other pets allowed: Turtles, non-poisonous frogs, domestic hamsters, hermit crabs, gerbils, and small domesticated birds and domestic fish. Please call our leasing office for more information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300 ~ 500
                                                    Rent: $10
                                                    Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $300 for the 1st pet and $200 for the 2nd. There is a monthly pet rent of $10 per pet. Pet weight should be not more than 100 lbs. Other pets allowed: Turtles, non-poisonous frogs, domestic hamsters, hermit crabs, gerbils, and small domesticated birds and domestic fish. Please call our leasing office for more information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Festival Park

                                                    March 2024

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                                                    Festival Park is a 540 - 1,141 sq. ft. apartment in Chester in zip code 23831. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,007 - $1,517. Nearby cities include Colonial Heights, Chesterfield, Petersburg, Hopewell, and North Chesterfield.

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