What is epIQ?

Garden Springs

10801 Dylan's Walk Road, Chester, VA 23831
(39 Reviews)
Review Quote Icon
"Frome the office to maintenance, love this place! Special shout-out to Renard for spending" ...
$1,954 - $2,501/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Garden Springs Reviews

(39)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2021

11/28/2021

Frome the office to maintenance, love this place! Special shout-out to Renard for spending time on a Sunday to clean the trash compactor area today!! I was pleasantly surprised when I saw him working on his day off! Thank you!

    Review Author Icon

    anonymous

    Resident ā€¢ 2020

    10/14/2020

    STAY AWAY!! Many other options. Garden spring essentially "stole" our security deposit to pay for an already stained carpet. We notated it in initial walk through and turned their copy in. Conveniently they did not have a copy of the walk through in file whenā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2014 - 2017

      8/31/2017

      I lived here more than one year. I don't have much positive to say. The staff turnover was excessive, and I kept wondering why they couldn't keep staff. Some staff was more rude than others - shockingly rude. But, for the most part, you canā€¦Ā See More >
        Manager

        9/7/2017

        Garden Springs
        We appreciate your honest feedback but are sorry to hear that your current living situation is less than satisfactory. Your comfort is a top priority for us and our team is dedicated to providing high-quality service to all our residents and we're sincerely sorry your experience with our team and the condition of the community has not been up to par with our standards of excellence. Our gym and compactor have indeed experienced problems, but these have been corrected since May. Noise from neighbors is an unfortunate reality in multi-family living situations and we regret that you don't enjoy a good relationship with your neighbors. Please come speak with us in the office about these issues so that we can go over them and come up with possible solutions together. We look forward to speaking with you and vastly improving your experience in our community.
        Review Author Icon

        Cnidia35

        Resident ā€¢ 2017

        4/7/2017

        Our family moved in approx 3 weeks ago.This is the best community. It's quiet and the apartment is very spacious with huge closet space. The best part of living here is the staff. THey ALL make a lot of effort to make us happy and takeā€¦Ā See More >
          Manager

          4/10/2017

          Garden Springs
          We can't thank you enough for taking the time to share such a glowing recommendation with us! Our team is delighted to hear that you and your family are enjoying your decision to call Garden Springs home and that our efforts have helped to get your experience off to a great start. We are more than happy to accommodate our residents whenever possible, so please feel free to give us a call or stop by the office if we can be of assistance to you in the future. Welcome to the community!
          Review Author Icon

          Chuffma56

          prospective ā€¢ Visited 2015

          8/24/2015

          I too lived at Garden Springs Apartment Homes for the last year. I agree that the marketing as luxury apartment is freely used. The grounds are nice, but the apartments are average as amenities. The walls are thin and even on the 3rd floor youā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2014 - 2015

            6/30/2015

            We love it here. Renters from 2014-2015. Grounds, pool, fitness center is all well maintained. Staff is all very helpful and problems are fixed quickly.

              Review Author Icon

              pamela45

              Resident ā€¢ 2014 - 2015

              2/5/2015

              BEST PLACE EVER!! Very spacious, safe, friendly community.Maintance is fast an reliable, Rental office has a very nice staff and Beth the leasing manager is truly amazing. If your considering this place go for it 100% you will love it. Ć°???ā€¦Ā See More >
                Review Author Icon

                Mrs. Berry

                Resident ā€¢ 2012 - 2014

                9/23/2014

                We have lived at Garden Springs a little over 2 years and love living here. It's like living in the country because the apartments are off the main road from all the traffic. We live in a locked community that is well lighted. We have sprinklers, smokeā€¦Ā See More >
                  Review Author Icon

                  SewBeachy

                  Resident ā€¢ 2013 - 2014

                  6/18/2014

                  It is amazing that this apartment complex considers itself to be luxury. The standards for a "luxury" rating must have been lowered for Garden Springs. If it was a luxury complex, the walls would be better insulated so I could not hear theā€¦Ā See More >
                    Manager

                    6/18/2014

                    Garden Springs
                    Dear SewBeachy, My name is Beth and I am the Community Manager of Garden Springs. I am truly sorry for your experience here as we strive to ensure excellent customer service. The fact that you feel you did not is something that we take very seriously. In regards to the gate, having this amenity assists in controlling the amount of traffic coming through our community and I agree that mechanical issues can be frustrating. We have recently attained a new gate company that has provided us with excellent customer service. By doing so, we have not had an issue in quite awhile which is a relief to us all. It is very disturbing to hear that you had issues with your carpet as we have a professional assess all of our carpets for pet damage. It is never my intention to be seen as "disrespectful" and I am saddened to hear that this is the impression you have. I would love the opportunity to discuss your concerns so that we may use your experience to provide even better customer service in the future. Please feel free to contact me at your earliest convince at 804-717-5466.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2014

                    4/30/2014

                    My family just moved out to purchase a home. We are very sad to go. This is the most beautiful community. It is quiet and set back off the main roads where all the traffic is. The inside of the apartments are gorgeous as well.ā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2012 - 2013

                      8/24/2013

                      I lived at Garden Springs for one year and I really enjoyed my time there. I lived on the third floor and enjoyed my time at my apartment. The management office was extremely helpful and extremely helpful. I recommend this place toā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2011 - 2013

                        8/19/2013

                        I love Garden Springs! I have been in the community for just over 2 years. It is a beautiful complex and has always been well taken care of. I'm proud to show friends and family where I live. The rent isā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2013

                          12/8/2013

                          I have never been more miserable living in an apartment, and seriously considering breaking my lease and paying the insane cost for my own peace of mind and getting out of here. I hear EVERYTHING my neighbors are doing. There are constantly footsteps above me,ā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2013

                            7/29/2013

                            The quality of residence is declining. I personally, find it insane that I have to walk past teenagers smoking pot on the stairs to get to my apartment. The staff turnover is ridiculous. And the new pool rules make it pointless to even go toā€¦Ā See More >
                              Review Author Icon

                              Bambi818

                              Resident ā€¢ 2013

                              7/17/2013

                              I can honestly say I absolutely LOVE Garden Springs. I feel safe when coming home at night, I have never felt unsafe at anytime in the past few months I have lived here. The apartments themselves are GORGEOUS! I love the layout, the large openā€¦Ā See More >
                                Review Author Icon

                                Gabale

                                Resident ā€¢ 2012 - 2013

                                7/6/2013

                                In the past 6 months management has changed hands several times. As it changes hands the resident relations seemingly get worse. There are 0 community events anymore, but plenty of advertisements for referring someone (just check facebook and count). To be fair it is little priceyā€¦Ā See More >
                                  Review Author Icon

                                  johnnyappleseed81

                                  Resident ā€¢ 2011 - 2012

                                  4/25/2013

                                  I could hear my neighbors doing everything from cooking, showering, and even more. I was constantly worried about my girlfriend when I was at work. They have a gate and "security", but the gate was constantly broken and the "security" was never seen on site.ā€¦Ā See More >
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2013

                                    10/28/2013

                                    Management is constantly changing. Dog owners have no respect for the common areas where dogs aren't supposed to poop. The pool says "No lifeguard" yet you're no longer allowed to swim unless a lifeguard is present. Residents shoot guns at wild animals from their patio.ā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2013

                                      2/6/2013

                                      My husband and I moved here on August 14, 2012 and we love it here. From the first time we stepped into the rental office we were greeted with respect and felt right at home. We moved from another apartment complex where we had livedā€¦Ā See More >
                                        Review Author Icon

                                        tmb71

                                        Resident ā€¢ 2012 - 2013

                                        2/2/2013

                                        My family moved here in June 2012. The staff are wonderful and really on top of things. They remember your name and which building you are in which is amazing since there are so many people in and out of here all the time. Theā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2012

                                          9/1/2012

                                          Because the complex was recently built in 2009, everything is new, clean, and nice. The landscaping includes flowers, bushes, and lighted trees at night. The sturdy steps are made of concrete and metal with wood landings. The inside is attractive faux wood and tileā€¦Ā See More >
                                            Review Author Icon

                                            Dunk1a

                                            Resident ā€¢ 2012

                                            8/21/2012

                                            This is a very nice place to stay. Very quiet and well lit during the night. Nice clean environment. A pleasant play to come home after work. The Office and maintenancae staff is awesome. I definitely recommend this place.

                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2012

                                              7/13/2012

                                              We have been here for almost a year, and have no complaints! The complexes are very well maintained, individual apartments are very modern and quite pretty, and the staff here are awesome! The pool is nice and never really overcrowded (no lifeguard. ā€¦Ā See More >
                                                Review Author Icon

                                                analyst27

                                                Resident ā€¢ 2011 - 2012

                                                4/21/2012

                                                Overall, Garden Springs is the nice area to live. I am happy with the management staff, they are awesome. The only thing that i have to regret is the people above me. It is ok if it is only noise that isā€¦Ā See More >
                                                  Review Author Icon

                                                  7654JD

                                                  Resident ā€¢ 2011

                                                  12/21/2011

                                                  I love it. Everything is great.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Garden Springs

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Garden Springs is an apartment in Chester in zip code 23831. This community has a 2 - 3 Beds, 2 Baths, and is for rent for $2,501. Nearby cities include Colonial Heights, Chesterfield, Petersburg, Hopewell, and North Chesterfield.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.