Review History for anonymous

Roosevelt Towers


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anonymous

Resident 2003 - 2007

10/1/2007

If you are considering Roosevelt Towers Apartments, let me just say you'd regret moving in. My roomate and I lived at RTA for over four years and the quality of the management staff, their responsiveness, and responsible care of the property has noticeably declined since our first days. Though we have numerous stories to tell, the most recent involved the management team completely ignoring the fact that water was dripping from the unit above us (A/C leak, I think) and down the living room wall. We called them, but they completely ignored the situation for almost a month! By the time they finally came, black mold was visible on the outside of the wall, water stains had crept 8 feet or more across the ceiling and even the drywall on the other side of the living room wall (my bedroom) was stained. This is how bad it was: the maintenance workers had to cut out the ceiling and the wall (which had mold all throughout the backside of the drywall too) and repaint a large portion of the living room. It was awful, they were unresponsive, and this was the second time that we had a similarly severe water damage issue! Oh, and while the local management team finally owned up to the situation and acknowleged that the issue was really bad and that they had messed up in not getting in there more timely, the guys at the corporate offices arrogantly ignored the sitation and offered no help at all. Not even an apology did we receive from them, even after their own people reported in that the ceiling and wall had to come out. We've endured broken down elevators, some type of construction for 2 years, odd smells, roaches, mice, super loud neighbors and car horns at 2 a.m., trash truck banging at 7 a.m., and the list could go on. Another thing, the parking lot is monitored by Pete's towing - if a friend, girlfriend's car, etc. is in the lot, literally not more than 5 minutes after 10 p.m. without a parking pass, it will be towed. This, despite the fact that there are numerous open spaces for residents to use, and despite the fact that it's tough to get to the leasing office for a temporary parking pass. Guests essentially have to park on the street a mile away and walk in. All in, the management team is dramatically under-delivering on their side of the bargain. You'd regret it if you moved in only to find yourself in a similar situation. The positive posting on this site is strangely aberrant. I wouldn't put it past the management team to post here, they're like that.

    Review 105 out of 137

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    Roosevelt Towers

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