Not sure where the positive reviews are coming from. This is not a nice place to live. Within 2 months, two of my doors fell apart. literally, split at the seams. Then, my doorknob fell off. I've called maintenance to replace their obviously shoddy parts, but no response for over 4 months. Eventually, I called Home Depot and fixed it myself. Short and sweet: Mgmt sucks, they literally do not care at all, maintenance is non-existent, and the utility charges seem to increase every month. I was not even at my appt last month, and my bill was over $150!!! And now they are adding a new trash disposal bill. Really now, considering all that i'm paying, I would like to see some improvement, not mildewy carpets and broken elevators.