Review History for Verified Resident 59588

The Jefferson


Updated Review

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Resident 59588

Verified Resident 2011 - 2014

3/26/2014

It had been an average experience for the most part. The maintenance and office staff are very friendly and outstanding at their jobs. There is ample parking during the day, but good luck trying to find a spot after 10, pool and gym could be better.
    Manager

    3/31/2014

    The Jefferson
    Thank you for taking the time to complete our survey. We really appreciate your feedback. We are currently working on additional parking, the pool deck is currently under renovation and should be complete by pool season and we are in the process of ordering new equipment for the gym. We hope that you will be pleased with the new items. If we can be of any further assistance, please let us know.
    1 Previous Review

    Previous Review

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    aweruoiwe

    Resident 2013

    5/29/2013

    Not sure where the positive reviews are coming from. This is not a nice place to live. Within 2 months, two of my doors fell apart. literally, split at the seams. Then, my doorknob fell off. I've called maintenance to replace their obviously shoddy parts, but no response for over 4 months. Eventually, I called Home Depot and fixed it myself. Short and sweet: Mgmt sucks, they literally do not care at all, maintenance is non-existent, and the utility charges seem to increase every month. I was not even at my appt last month, and my bill was over $150!!! And now they are adding a new trash disposal bill. Really now, considering all that i'm paying, I would like to see some improvement, not mildewy carpets and broken elevators.
      Manager

      5/30/2013

      The Jefferson
      Thank you for taking the time to complete the survey and provide us with your feedback. I'm sorry that you are not pleased with our services. This is your home and we want you to be happy. I welcome an opportunity to further discuss your comments with you so that we can improve our services to you. Please contact me if you would like to set up a time to review this information. If there's anything else we can do for you, please let us know.

      Review 97 out of 283

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      The Jefferson

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