Woodmere Trace Apartment Homes
#3,780 #16 #257

What is epIQ?

Woodmere Trace Apartment Homes

6741 East Tanners Creek Drive, Norfolk, VA 23513
(191 Reviews)
Review Quote Icon
"The rental office staff are amazing and matinece deparment are on point. This is my happy " ...
$1,060 - $1,345/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

The Pine

1 Bed, 1 Bath | 870 sq. ft.

$1,060 - $1,110

See Floor Plan Details

The Oak

1 Bed, 1 Bath | 890 sq. ft.

$1,095 - $1,124

See Floor Plan Details

2 Bedrooms

The Maple

2 Beds, 1 Bath | 1,000 sq. ft.

$1,175 - $1,295

See Floor Plan Details

The Willow

2 Beds, 1 Bath | 1,100 sq. ft.

$1,210 - $1,345

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

4.0

Grounds

3.9

Safety

3.0

Office Staff

3.8

Maintenance

4.0

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

25

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.44 days

View Community Timeline
View Community Timeline

Woodmere Trace Apartment Homes Reviews

(183)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1207113

Verified Resident 2021 - 2023

12/10/2023

My experience has been good. The dog pet waste trash cans needs attention throughout the community. Staff and maintenance are very prompt and professional. I would recommend Woodmere Trace to a friend.

    Manager

    12/13/2023

    Woodmere Trace Apartment Homes
    Thank you for being part of Woodmere Trace Apartment Homes. We are delighted that you have enjoyed a positive experience! We appreciate your recommendation along with the helpful suggestion to make our community even more pleasant. Reach out at (757) 855-1229 any time we can assist. – Community Manager
    Review Author Icon

    Resident 1207013

    Verified Resident 2022 - 2023

    12/10/2023

    It's been a ok experience, rent price is good. But the maintenance and quality of the apartment are bad. Leaks, power issues and terrible appliances. I went through an ovens and a refrigerator. The resident portal is outdated. The outside stairs to my unit… See More >
      Manager

      12/13/2023

      Woodmere Trace Apartment Homes
      We appreciate your feedback and Woodmere Trace residence. We are delighted that the rent is reasonable but regret that has been the primary highlight of your experience. Your satisfaction matters to our team. Please reach out to the office at (757) 855-1229 to discuss how we can enhance your stay. – Community Manager
      Review Author Icon

      Resident 1206376

      Verified Resident 2020 - 2023

      12/8/2023

      The rent is good, neighbors suck. When my lease is up I don't plan on resigning for another year. I have to listen to my downstairs neighbors fight constantly the next door neighbor plays music loud as ---- at all times of the day/night. Other… See More >
        Manager

        12/13/2023

        Woodmere Trace Apartment Homes
        My team and I extend our gratitude for your Woodmere Trace residence and frank feedback. It is gratifying to see you like the value you receive here; however, we are sorry you are not happy with your experience overall. Chat further with us at (757) 855-1229 for assistance resolving your concerns. We are always happy to help! - Community Manager

        Updated Review

        Review Author Icon

        Resident 1082162

        Verified Resident 2017 - 2023

        11/5/2023

        It has been an ok experience alot of updates in the apartment needs to be done as rent increases. Older model apartments for luxury prices. Overall it's a good community to live in not too much commotion

        Manager

        11/7/2023

        Woodmere Trace Apartment Homes
        We appreciate your feedback and understanding. If you have specific concerns or suggestions for updates, please contact our leasing office or email us. Your input is valuable, and we're here to address any issues or enhance your experience in our community. We're committed to making it a great place to live for all our residents. -Community Manager (757.855.1229, woodmeretracemgr@slnusbaum.net)
        Review Author Icon

        Resident 1196210

        Verified Resident 2022 - 2023

        11/5/2023

        My experience so far has been pretty good. I don't like that we are automatically charged for pest control rather if we use it or not! I feel like since we are paying monthly they should come out monthly and treat our apartments instead of… See More >
          Manager

          11/7/2023

          Woodmere Trace Apartment Homes
          Thank you for your feedback. To discuss the pest control service and your concerns in more detail, please contact our leasing office or email us. Your input helps us improve our services, and we're here to ensure your satisfaction with your living experience in our community. -Community Manager (757.855.1229, woodmeretracemgr@slnusbaum.net)
          Review Author Icon

          Resident 1188050

          Verified Resident 2017 - 2023

          10/8/2023

          The rental office staff are amazing and matinece deparment are on point. This is my happy place called home. I comfortable and enjoy living here. To the staff thank you for all you do. I appriceate you.

            Manager

            10/14/2023

            Woodmere Trace Apartment Homes
            Thank you for your kind words for our team. We appreciate you as well! Your Woodmere Trace residence is an honor, and my staff and I are committed to your satisfaction. We are delighted you are enjoying a comfortable, happy stay! – Connie / Community Manager (757) 855-1229
            Review Author Icon

            Resident 1187941

            Verified Resident 2023

            10/8/2023

            Hey its very nice out here if something is wrong they are very quick to respond and fix it the ladies in the office is very nice they keep the grass up inside the apartment are very nice and big and hard wood floors

              Manager

              10/14/2023

              Woodmere Trace Apartment Homes
              Thank you for sharing your positive experience! We value your Woodmere Trace residence and are committed to providing a top-notch living environment for you. – Connie / Community Manager (757) 855-1229
              Review Author Icon

              Resident 1187349

              Verified Resident 2021 - 2023

              10/6/2023

              So good for the most part. I do feel Luke they had wonderful maintenance staff when I moved in. After a year they had all new ones and I had to keep putting in requests for somone else to look or fix something again

                Manager

                10/14/2023

                Woodmere Trace Apartment Homes
                Thank you for choosing Woodmere Trace Apartment Homes and evaluating your experience. We are glad you are satisfied overall but see you have an ongoing concern with repairs. Contact our office at (757) 855-1229 or the corporate customer service line at (757) 955-8143 to discuss how we can elevate your stay to make it completely comfortable. Our team will always be happy to help! – Connie / Community Manager
                Review Author Icon

                Resident 1181938

                Verified Resident 2020 - 2023

                9/18/2023

                Quite and clean for the most part. The Bugs are the worst thing about this complex however I appreciatethe trees. I have outside bugs inside. We pay extra for NO BUGS. Dogs MUST BE ON A LEASE!!!

                  Manager

                  9/25/2023

                  Woodmere Trace Apartment Homes
                  Thank you for making Woodmere Trace home and evaluating our community. My staff and I work hard maintain a pleasant living environment, so it is rewarding to see you like the clean atmosphere here. Routine pest control is a part of the process that helps us achieve that. Please contact our office at (757) 855-1229 if you would like to schedule an extermination in your apartment and discuss any ongoing concerns. We look forward to helping you live in total comfort! - Connie / Community Manager

                  Updated Review

                  Review Author Icon

                  Resident 1064513

                  Verified Resident 2021 - 2023

                  9/9/2023

                  It's been a pleasure staying here the area I'm in it's very quiet not much commotion these past few years the only issue I've had and has placed me behind on rent because going out my way to pay my rent I am suspended from… See More >
                    Manager

                    9/16/2023

                    Woodmere Trace Apartment Homes
                    Thank you residing at Woodmere Trace and reviewing your stay. My team and I are delighted that you enjoy living in our community! We are sorry for the inconvenience you have encountered due to the direct payment scheduling error but must consistently enforce payment policies. Please contact our office at (757) 855-1229 for further conversation about payment options. Your satisfaction is important, and we are always happy to assist residents any way we can! - Connie / Community Manager

                    Updated Review

                    Review Author Icon

                    Resident 1052092

                    Verified Resident 2022 - 2023

                    8/6/2023

                    The apartments are very spacious and the service team and Officer team are wonderful. The service team is quick to answer any of your maintenance needs, and the office staff is always courteous and professional.

                      Manager

                      8/12/2023

                      Woodmere Trace Apartment Homes
                      Thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying the spaciousness of your apartment and that our teams have been meeting your needs effectively. Your satisfaction is our priority. Please let us know if there's anything else we can assist with. Thank you again!

                      Updated Review

                      Review Author Icon

                      Resident 1052958

                      Verified Resident 1999 - 2023

                      8/4/2023

                      The worst managed apartment in Norfork. Management is not credible. Deteriorate floor boards, dog poop everywhere. Paper thin walls. No apartment inspections. Had to replace the firearm battery and air filter myself. It time for me to find a new… See More >
                        Manager

                        8/12/2023

                        Woodmere Trace Apartment Homes
                        We're sorry to hear about your experience at Woodmere Trace Apartments. We take all feedback seriously and use it to continually improve our community. If you have any further concerns or would like to discuss your experience, please don't hesitate to contact us at 757-855-1229 or woodmeretracemgr@slnusbaum.net. Thank you for taking the time to share your thoughts. Best regards, Woodmere Trace Apartment Homes Community Manager
                        Review Author Icon

                        Resident 1166464

                        Verified Resident 2023

                        8/4/2023

                        It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet It's quiet ..

                          Manager

                          8/9/2023

                          Woodmere Trace Apartment Homes
                          We value your residence and feedback. Thank you for letting us know you enjoy the tranquil atmosphere here at Woodmere Trace! Please call us whenever we can help make your stay even more wonderful. - Connie / Community Manager (757) 855-1229
                          Review Author Icon

                          Resident 1157178

                          Verified Resident 2022 - 2023

                          7/7/2023

                          It's was fine at first. No issues until the shootings started and my car was hit by a bullet before it entered a unit. I feel very uneasy and unsafe especially being I get off late at night. This is a major concern especially when… See More >
                          Manager

                          7/11/2023

                          Woodmere Trace Apartment Homes
                          Thank you for choosing Woodmere Trace and sharing your thoughts with us. We understand your concern and strive to help you feel at ease in our community. While we empathize with the unsettling incident you have described, it's important to note that unfortunate incidents can occur in any neighborhood. We encourage residents to be vigilant and take necessary precautions. My staff and I value your feedback and prioritize the satisfaction and comfort of our residents. Please contact our management team at (757) 855-1229 or corporate customer service line at (757) 955-8143 to discuss any specific ongoing issues on your mind. We are always happy to listen and assist. - Connie / Community Manager

                          Updated Review

                          Review Author Icon

                          Resident 1042983

                          Verified Resident 2020 - 2023

                          7/7/2023

                          The experience for the most part has been fine. However concerns of pest have been a raising issue. The apartment needs to do regular outside pest control in order to keep pest out the home loud neighbor at night

                            Review Author Icon

                            Resident 1157131

                            Verified Resident 2017 - 2023

                            7/7/2023

                            My experience at woodmere has been amazing. The staff that works in the leasing office genuinely cares about each of their residents. Clean community and all around safe and friendly environment. Woodmere trace is home.

                              Manager

                              7/11/2023

                              Woodmere Trace Apartment Homes
                              Thank you for coming home to Woodmere Trace. My staff and I appreciate your exceptional review! We and are delighted that you are enjoying your stay and are pleased with our team! We love to help our residents, so please do not hesitate to contact our office whenever we may assist. - Connie / Community Manager (757) 855-1229
                              Review Author Icon

                              Resident 1149246

                              Verified Resident 2020 - 2023

                              6/11/2023

                              The Woodmere Trace community is a quiet, family oriented neighborhood. Maintenance is reliable and the staff is always willing to assist whatever issues that may arise. The community is pet friendly and doggy bags are provided throughout for those walks with you furry friend

                                Manager

                                6/16/2023

                                Woodmere Trace Apartment Homes
                                Thank you for sharing your positive feedback about Woodmere Trace Apartment Homes. We're delighted to hear that our community offers a peaceful environment. Our maintenance team is dedicated and our staff is always ready to assist with any concerns. We're glad to provide a pet-friendly atmosphere with convenient doggy bags for your furry companion's walks. We appreciate your kind words and support!
                                Review Author Icon

                                Resident 1139699

                                Verified Resident 2015 - 2023

                                5/10/2023

                                The apartments are great.But the failure to do any thing about the multiple car break-ins is a major problem.My maintenance experiences were very professional and prompt.The grounds are basically well kept

                                  Manager

                                  5/18/2023

                                  Woodmere Trace Apartment Homes
                                  Thank you for sharing your feedback about our apartments. We appreciate your kind words regarding the apartments themselves, the promptness and professionalism of our maintenance team, and the well-kept grounds. We understand your concern about the car break-ins, and we apologize for any inconvenience caused. Your feedback is valuable and would like to hear from you regarding your concerns so that we can find ways to improve. Please give us a call at 757-855-1229 to discuss. Thank you for choosing our apartments, and we hope to exceed your expectations in the future. - Woodmere Trace Community Manager
                                  Review Author Icon

                                  Resident 1139065

                                  Verified Resident 2022 - 2023

                                  5/9/2023

                                  I've been here for about 6 months and I love it and everyone is so helpful and resounds quickly if I need any kind of help or have any trouble. Greatly appreciate everyone that makes it so smooth and easy going

                                    Manager

                                    5/17/2023

                                    Woodmere Trace Apartment Homes
                                    Thank you for your positive feedback! We're delighted to hear that you have had a great experience with our managment team and that we have been able to assist you effectively. If you ever need any further assistance, please don't hesitate to reach out. We're here to help!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1024613

                                    Verified Resident 2021 - 2023

                                    5/7/2023

                                    Okay, but I wish there was more security around at late hours,because it's a lot that happens at night,like inruly people that come from other neighborhoods, that tear our property throw beer cans and liquor bottles everywhere. me and my family try to… See More >
                                      Manager

                                      5/17/2023

                                      Woodmere Trace Apartment Homes
                                      Thank you for the 4-star review as well as bringing your concerns to our attention. We would like to speak with you directly so you can provide any details that may help us come to a resolution. - Woodmere Trace Apartments Leasing Office
                                      Review Author Icon

                                      Resident 1129786

                                      Verified Resident 2016 - 2023

                                      4/9/2023

                                      This is a reasonable place the live. Generally quiet with few amenities. They keep the grounds maintained regularly. Trash sometimes spills out of dumpster based off what others put in it. Neighbors with pets sometimes adhere to the rules, but occasionally you will find animal… See More >
                                        Manager

                                        4/13/2023

                                        Woodmere Trace Apartment Homes
                                        We appreciate your Woodmere Trace residence. Thank you for your evaluation as it helps us gauge what we are getting right and what needs improving. Please call us at (757) 855-1229 if you would like to discuss your feedback further. We are always happy to listen and assist. - Connie / Community Manager

                                        Updated Review

                                        Review Author Icon

                                        Resident 1014287

                                        Verified Resident 2018 - 2023

                                        4/9/2023

                                        I love living here with me a Trace Apartments This needs stay neat and clean the office staff from friendly and respectful. The maintenance workers are awesome You put in your complaint what's need to be fixed and their right on the job the next… See More >
                                        Manager

                                        4/13/2023

                                        Woodmere Trace Apartment Homes
                                        Thank you for making Woodmere Trace your home and sharing your feedback. My staff and I appreciate your taking time to describe the community features that you like most. We are especially delighted that you are pleased with the rapid resolutions by the service crew! Thank you for acknowledging their contributions to our community. - Connie / Community Manager (757) 855-1229
                                        Review Author Icon

                                        Resident 1129616

                                        Verified Resident 2022 - 2023

                                        4/8/2023

                                        Overall I would have to say my experience was horrible due to pest (roach infestation ) and the time frame it took to fix my concerns. I think the community could improve by being consistent, empathic and not blaming residents for being more proactive then… See More >
                                          Manager

                                          4/13/2023

                                          Woodmere Trace Apartment Homes
                                          My staff and I appreciate your constructive feedback and Woodmere Trace residence. Your comfort and satisfaction are important, so we try to provide all the help we can to resolve concerns. We are sorry that your experience has not been positive and that if in the process of trying to assist we did not display empathy. We care about all residents and hope to resolve your concerns. You are always welcome to contact the office at (757) 855-1229 to discuss how we may improve your stay. Please contact our corporate customer service line at (757) 955-8143 if you prefer to notify regional management of any ongoing issues. - Connie / Community Manager
                                          5.0(1 rating)
                                          Review Author Icon

                                          Resident 1129112

                                          Verified Resident 2019 - 2023

                                          4/7/2023

                                          The experience in this community is great because of its quietness. This community is great because it has a fitness facility and it has a swimming pool .It also has out door grilling areas, where you can enjoy your self on those hot summer days.

                                            Manager

                                            4/13/2023

                                            Woodmere Trace Apartment Homes
                                            Thank you for being a valued resident at Woodmere Trace. We are excited to see you are enjoying the amenities to the maximum! We appreciate your splendid review! - Connie / Community Manager (757) 855-1229
                                            Review Author Icon

                                            Resident 1129045

                                            Verified Resident 2018 - 2023

                                            4/7/2023

                                            The community is in a pretty decent area of Norfolk not far from the interstate, airport or the outlet. There's also several stores and restaurants nearby. The maintenance team does a good job of keeping the area clean and the laundry room and gym functional.

                                              Manager

                                              4/13/2023

                                              Woodmere Trace Apartment Homes
                                              Thank you for choosing Woodmere Trace. We appreciate your fantastic feedback! It is helpful to see you like our service and location. Thanks so much for taking a moment to evaluate our community. - Connie / Community Manager (757) 855-1229

                                              Features & Amenities

                                              Laundry
                                              • In-Unit Washer/Dryer
                                              • Laundry On-Site
                                              Parking
                                              • Uncovered Parking
                                              Pets
                                              • Cats Allowed
                                                Fee: $300. Rent: $25. Pet Limit: 2. Comments: Woodmere Trace Apartment Homes welcomes up to 2 pets per household. Monthly pet rent is $25 per pet up to 25 pounds and $45 per pet 26-60 pounds. Please contact the leasing office for more information.
                                                Less Info
                                                More Info
                                              • Dogs Allowed
                                                Fee: $300. Rent: $25. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: Woodmere Trace Apartment Homes welcomes up to 2 pets per household. Monthly pet rent is $25 per pet up to 25 pounds and $45 per pet 26-60 pounds. Please contact the leasing office for more information.
                                                Less Info
                                                More Info
                                              Other
                                              • Community Center
                                              • Fitness Center
                                              • Pool
                                              Show Less
                                              Show More

                                              Leasing

                                              At Woodmere Trace, our goal is to make your life easy because there's no place like home! Our completely renovated community is the first step in making your house a home. Rest easy knowing we have taken care of everything from your kitchen and bathroom to your modern light package. The next step is location and ours is unbeatable! We are conveniently located near I-64 and I-264 just minutes from NOB and the Little Creek Naval Amphibious Base, Norfolk Botanical Gardens, Norfolk International Airport, Virginia Zoo and the peaceful Chesapeake Bay Beaches. No matter how many apartments you visit, we are confident you will be impressed with Woodmere Trace.
                                              Show Less

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 09:00 AM - 05:00 PM
                                              • Saturday: 10:00 AM - 02:00 PM

                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Woodmere Trace Apartment Homes Rated?
                                              Based on 191 number of votes by renters, Woodmere Trace Apartment Homes is currently rated 3.3 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Woodmere Trace Apartment Homes ?
                                              Woodmere Trace Apartment Homes is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                              How effective was the maintenance team when resolving your problem?
                                              Woodmere Trace Apartment Homes is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                              What are noise levels like at Woodmere Trace Apartment Homes ?
                                              Woodmere Trace Apartment Homes is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              How safe is Woodmere Trace Apartment Homes ?
                                              Woodmere Trace Apartment Homes is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                              How satisfied are residents with the neighborhood?
                                              Woodmere Trace Apartment Homes is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Woodmere Trace Apartment Homes ?
                                              Woodmere Trace Apartment Homes is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 5.44 days to their community reviews in the past year.
                                              What is the pet policy at Woodmere Trace Apartment Homes ?
                                              Cats Allowed
                                              Fee: $300
                                              Rent: $25
                                              Pet Limit: 2
                                              Comments: Woodmere Trace Apartment Homes welcomes up to 2 pets per household. Monthly pet rent is $25 per pet up to 25 pounds and $45 per pet 26-60 pounds. Please contact the leasing office for more information.
                                              Dogs Allowed
                                              Fee: $300
                                              Rent: $25
                                              Restrictions: Breed restrictions apply.
                                              Pet Limit: 2
                                              Comments: Woodmere Trace Apartment Homes welcomes up to 2 pets per household. Monthly pet rent is $25 per pet up to 25 pounds and $45 per pet 26-60 pounds. Please contact the leasing office for more information.
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath

                                              Check Availability

                                              Woodmere Trace Apartment Homes

                                              March 2024

                                              Sun
                                              Mon
                                              Tue
                                              Wed
                                              Thu
                                              Fri
                                              Sat
                                              1
                                              2
                                              3
                                              4
                                              5
                                              6
                                              7
                                              8
                                              9
                                              10
                                              11
                                              12
                                              13
                                              14
                                              15
                                              16
                                              17
                                              18
                                              19
                                              20
                                              21
                                              22
                                              23
                                              24
                                              25
                                              26
                                              27
                                              28
                                              29
                                              30
                                              Beds

                                              0

                                              Baths

                                              0

                                              Is this your community?

                                              Claim your community to update listing information, capture leads, and respond to reviews!

                                              Woodmere Trace Apartment Homes is a 870 - 1,100 sq. ft. apartment in Norfolk in zip code 23513. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,060 - $1,345. Nearby cities include Portsmouth, Chesapeake, Virginia Beach, Hampton, and Carrollton.

                                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.