Amber Ridge Apartments
#12,066 #67 #589

What is epIQ?

Amber Ridge Apartments

5601 Goldthread Lane, Richmond, VA 23228
(34 Reviews)
Review Quote Icon
"I wish I knew then what I know now I would have never moved here! That Jennifer the proper" ...
$1,180 - $1,915/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 288 sq. ft.

$1,180 - $1,480

2 Available Units

See Floor Plan Details

1 Bedroom

1x1

1 Bed, 1 Bath | 576 sq. ft.

$1,260 - $1,560

1 Available Unit

See Floor Plan Details

2 Bedrooms

2x1

2 Beds, 1 Bath | 864 sq. ft.

$1,535 - $1,835

2 Available Units

See Floor Plan Details

2x2

2 Beds, 2 Baths | 864 sq. ft.

$1,635 - $1,915

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

B

Review Ratings

Noise

4.0

Grounds

3.0

Safety

3.0

Office Staff

3.0

Maintenance

4.5

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Amber Ridge Apartments Reviews

(34)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2019 - 2024

3/16/2024

DONT DO IT!!!!!!

RUNDOWN, OLD MOLDY, SINKING FLOORS Staff changes like the weather. They can't keep good people but hire plenty of bad. Horrible Horrible Horrible Horrible Greedy Regional Manager TAMMY w a nasty attitude. all about the money. You pay for water leaks on the property thatā€¦Ā See More >
    Review Author Icon

    kelleyjayne1957@gmail.com

    Resident ā€¢ 2023

    10/12/2023

    My husband and I moved in 5 months ago, We absolutely love it here, although the property manager, Tammy got promoted, we miss her, she was so helpful to us on our applying. The maintenance guys, J and Michael are fantastic!!! I have never livedā€¦Ā See More >
      Review Author Icon

      Citysk8n

      Resident ā€¢ 2019 - 2021

      10/21/2021

      Moldy Apartments/ Brown Moldy water leaking from Ceiling fan. Lies from Main Office. Called a Liar myself. Question dodging from manager. IF YOUā€™RE REALLY THINKING ABOUT LIVING HERE PLEASE READ!!!! When I first moved in I had high hopes. It was a nice area andā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2016 - 2019

        12/19/2019

        I loved that I didn't have people stomping around above me. That's it for what was positive about Amber Ridge. If you are thinking about moving there, be sure to visit while raining and you will see fast moving water gushing off the roof allā€¦Ā See More >
          Manager

          12/23/2019

          Amber Ridge Apartments
          Thank you for taking the time to leave us a review and bring your concerns to our attention. We strive to make Amber Ridge a community that our residents are proud to call home and are disappointed that we were not able to exceed your expectations. Please call us anytime at 804-672-1600 to discuss how we can improve your time here at Amber Ridge.
          Review Author Icon

          kl207

          Resident ā€¢ 2018 - 2019

          12/10/2019

          Don't ever move here these are the worst apartmens I have ever lived in. Management is horrible! We have had this black oily substance coming out of our water for months and nothing has been done. I believe the pipes are so old that theyā€¦Ā See More >
            Manager

            5/15/2020

            Amber Ridge Apartments
            Thank you for taking the time to leave us a review and bring your concerns to our attention. We strive to make Amber Ridge a community that our residents are proud to call home and are disappointed that we were not able to exceed your expectations. Please call us anytime at 804-672-1600 to discuss how we can improve your time here at Amber Ridge
            Review Author Icon

            anonymous

            Resident ā€¢ 2019

            7/26/2019

            I wish I knew then what I know now I would have never moved here! That Jennifer the property manager is a piece of work she's nasty, a liar and a thief she has taken cash from tenents and pocked it she should be lockedā€¦Ā See More >
              Manager

              5/15/2020

              Amber Ridge Apartments
              Thank you for taking the time to leave us a review and bring your concerns to our attention. We strive to make Amber Ridge a community that our residents are proud to call home and are disappointed that we were not able to exceed your expectations. Please call us anytime at 804-672-1600 to discuss how we can improve your time here at Amber Ridge
              Review Author Icon

              anonymous

              Resident ā€¢ 2018 - 2019

              1/27/2019

              This is the worst place to live. The apartments are super TINY and very outdated. The kitchen, bathroom and utility room floors are WALLPAPERED! The a/c and heat is an old hotel unit style that is not efficient. The walls are wallpapered a dark colorā€¦Ā See More >
                Manager

                2/7/2019

                Amber Ridge Apartments
                Thank you for taking the time to leave us a review and bring your concerns to our attention. We strive to make Amber Ridge a community that our residents are proud to call home and are disappointed that we were not able to exceed your expectations. Please call us anytime at 804-672-1600 to discuss how we can improve your time here at Amber Ridge.
                Review Author Icon

                anonymous

                Resident ā€¢ 2010 - 2017

                2/20/2017

                Been here for years. Love it and would recommend to anyone looking for easy living. The just recently went paperless and even though it was hard to become accustom to the change now I cant imagine not having it. Its so nice not having toā€¦Ā See More >
                  Manager

                  5/15/2020

                  Amber Ridge Apartments
                  We're so happy to hear that our paperless transition has been a pleasant experience for you!
                  Review Author Icon

                  pcarter003

                  Resident ā€¢ 2015 - 2016

                  2/29/2016

                  I moved in February 2015. They are a fantastic complex and truly take care of their residents. Maintenance is always quick to take care of issues if you have any. The only reason I'm moving is because I needed a 2 bedroom which wasn't availableā€¦Ā See More >
                    Review Author Icon

                    cpsh

                    Resident ā€¢ 2013

                    6/22/2015

                    In 2013, I rented a studio apartment in a great corner location for 3 months at Amber Ridge. Kelly (in the office) and others on the staff were always extremely helpful and quick to respond to any issues. For instance, my water heater needed toā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015

                      5/15/2015

                      Amber Ridge Apartments had a furnished studio available for a short term rental that was perfect for a transitioned to a new job in a new city. The staff were wonderfully helpful and flexible. And kind and informative about living in the Richmond. Theā€¦Ā See More >
                        Review Author Icon

                        livnforchrist@yahoo.com

                        Resident ā€¢ 2014

                        11/5/2014

                        Nice and quiet. The staff is very personable and friendly. I moved from another apartment complex and, while an older complex, much better. The only negatives I have is that the laundy facilities need updating and they use Conservice for water and sewer. Those folksā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2013 - 2014

                          7/22/2014

                          Amber Ridge Apartments was my first apartment experience and positively exceeded any expectations I had. Apartments are older but are clean and quiet. Neighbors are all extremely friendly and quiet. The apartment office employees are very kind, helpful, understanding, and knowledgeable. Parking is fantastic andā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2013

                            7/27/2013

                            Ashley has been so helpful in the transition to the complex. She's been friendly and extra helpful. The maintenance crew has been in numerous times already doing small things and are very knowledgeable in their abilities. Neighbors are so friendly - never have I livedā€¦Ā See More >
                              Review Author Icon

                              stardazzle177

                              Resident ā€¢ 2013

                              2/16/2013

                              This Is a great, quiet little community. Not near a lot of noise. Small but very efficient apartments. Not impressed by the maintenance crew though. He left the trash on the walkway after attempting to fix my door. Kelly was very helpful to us sinceā€¦Ā See More >
                                Review Author Icon

                                TrueBlue17

                                Resident ā€¢

                                1/31/2012

                                we loved living here! It's a smaller community, our neighbors were nice & considerate. No problems with noise at all. I felt very safe while living at Amber Ridge. Most nights I would come home late at night from work and I didn't feel unsafe walkingā€¦Ā See More >
                                  Review Author Icon

                                  KingsBroadway

                                  Resident ā€¢ 2011

                                  11/4/2011

                                  Such a great place to live! Great people on the property and our landlord Kelly is awesome, she alway is around to help. She goes the extra yard to give each of us her personal help. If interested in Amber Ridge Apartments you MUST askā€¦Ā See More >
                                    Review Author Icon

                                    rdmines

                                    Resident ā€¢ 2011

                                    9/19/2011

                                    Nice quiet pet friendly environment. Friendly neighbors and quick responding assistnace

                                      Review Author Icon

                                      nicutraveler

                                      Resident ā€¢ 2011

                                      7/13/2011

                                      If you are looking for a nice, quiet little community, no frills, good price, animal friendly and good staff this is the place for you!ā€¦Ā See More >
                                        Review Author Icon

                                        fishnfool64

                                        prospective ā€¢ Visited 2011

                                        3/28/2011

                                        I was looking for an apartment that I could afford, and the Management of this place was Very helpful, courtious, and friendly. They did everything they could to make me feel welcome, and answered every question quickly. I look forward to residing here now. VERYā€¦Ā See More >
                                          Review Author Icon

                                          westend21

                                          Resident ā€¢ 2011

                                          3/24/2011

                                          I've really enjoyed living at Amber Ridge Apartments because I've got a big one-bedroom apartment with a big living room, kitchen, laundry room, closets, and even an attic. It's quiet and there is always plenty of parking. I've had a few minor repairs and theyā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2010

                                            12/2/2010

                                            I think that Amber Ridge has really good staff as well as when there is an order in to get things fixed they are on top of all the needs for you. I would request this apartment complex to everyone...There are really great people hereā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2010

                                              11/19/2010

                                              Tiny for the money they ask you can get a bigger place. the place is fine for 1 person but no more than that. The complex is older and it shows not worth the asking price.

                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2010

                                                11/18/2010

                                                I love this apartment complex! It is small, so it is very friendly. I hate noise, so when there is noise, I notice it very quickly. This is one of the few apartment complexes that I have not heard any noise, ieā€¦Ā See More >
                                                  Review Author Icon

                                                  Stenomonkey

                                                  Resident ā€¢ 2010

                                                  11/17/2010

                                                  I love living here. It is my second apartment in Richmond, and I plan to stay here until I either buy a house or move out of town. The layouts of the apartments are basic and fairly uniform, but it's a good useā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Bonus Room with Washer and Dryer Connections in Select Floor Plans
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Abundant Closet and Storage
                                                    • Additional Storage
                                                    • Attic with Storage
                                                    • BBQ and Picnic Area
                                                    • Bike Racks
                                                    • Blinds
                                                    • Breakfast Bar
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Controlled Access
                                                    • DishWasher
                                                    • Disposal
                                                    • Dog Park
                                                    • Electronic Payments Accepted
                                                    • Large Closets
                                                    • Linen Closets
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Private Patio
                                                    • Public Transportation
                                                    • Quaint Kitchens
                                                    • Routine Pest Control Included
                                                    • Single Story Floor Plans
                                                    • Small Community Lifestyle
                                                    • Storm Doors
                                                    • Vaulted Ceilings
                                                    • flexible payment options through our partnership with flex
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Amber Ridge Apartments is located in the heart of Richmond's West End! Our unique single story garden style apartment living features private entrances and fenced in patios set off of Hungary Springs Road. Amber Ridge is conveniently located near I-64, I-295 and I-95 as well as within walking distance to shopping centers and public transportation. Amber Ridge Apartments offers one and two bedroom apartments. Other unique features that set Amber Ridge apart from the rest are the open floor plans with vaulted ceilings and built in breakfast bars, large utility rooms with washer and dryer connections and lighted attics! Amber Ridge is pet friendly and offers exceptional 24-hour maintenance.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    SMG Property Management

                                                    D
                                                    D
                                                    Communities
                                                    17

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 34 number of votes by renters, Amber Ridge Apartments is currently rated 3.8 out of 5 stars.
                                                    Amber Ridge Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Amber Ridge Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Amber Ridge Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Amber Ridge Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Amber Ridge Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Amber Ridge Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    SMG Property Management
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Amber Ridge Apartments

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Amber Ridge Apartments is a 288 - 864 sq. ft. apartment in Richmond in zip code 23228. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,180 - $1,915. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.