Gayton Pointe Townhomes
#14,113 #78 #683

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Gayton Pointe Townhomes

9712 Tartuffe Drive, Richmond, VA 23238
(130 Reviews)
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"First I would like to say I loved my apartment!!!! I only stayed a year before buying my h" ...
$1,200 - $2,470/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1.5 Baths

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1 Bed, 2.5 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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2 Beds, 2.5 Baths

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3 Bedrooms

3 Beds, 2.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D+
D+

Renter Ratings

B-

Review Ratings

Noise

3.0

Grounds

2.0

Safety

3.5

Office Staff

1.0

Maintenance

3.5

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Gayton Pointe Townhomes Reviews

(130)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2023

8/7/2023

The rent is not worth what you get

When we moved in, the apartment reeked of cigarette smoke, there was gunk on the light switches and dried urine in one of the bathtubs. When we mentioned the urine, the office staff acted like they didn't believe us. The office has a dogs-on-leash rule,ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2020 - 2023

    5/18/2023

    DO NOT RENT HERE

    In the three years I've rented here my rent has gone up by $500/month. And just this year they decided to increase pet rent by $20 per month PER PET, so I'm now paying $55/mo per pet. They also decided to double their parking feeā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2018 - 2019

      7/2/2019

      My troubles began with Gayton the second day I lived there when the downstairs toilet overflowed and flooded my entire first floor while I was out. Thea told me it was because the resident before me flushed tampons causing a clog so far down inā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2015 - 2018

        12/10/2018

        BEWARE They "discreetly" increase all the rates - a few dollars on the trash charge, a few dollars on the parking fee, a few dollars on the pet fee, storage unit rent increase and before you know it, your overall rent is several hundred dollarsā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2015 - 2017

          12/11/2017

          This place SUCKS! We lived here for two years, before moving out. This place is TRASH, do not move here. It's really nice on the outside, the staff is friendly, the are is nice. . . Until you move in. There's bugs coming out ofā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2014 - 2017

            5/31/2017

            Lived here 3 years and it has just gotten worse over time. The background check they do for residents is so poor. Two neighbors fled in the middle of the night. One left their home with so much garbage the smell was terrible it carriedā€¦Ā See More >
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              Jessefuller

              Resident ā€¢ 2015 - 2016

              11/7/2016

              Moved into townhouse with broken shelving, broken blinds, turned the ceiling fan on and left the room only to have it shake so bad the glass light cover fell and shattered on my tempered glass coffee table. Needless to say it was scratched and Iā€¦Ā See More >
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                gmbattack

                Resident ā€¢ 2015 - 2016

                10/20/2016

                Classic case of a overtly nice looking place with tons of problems. My number one complaint is how loud the AC is - and by the looks of other reviews it's a common complaint. It seriously hampers your day to day life as the sourceā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2014 - 2016

                  9/27/2016

                  Staff was very pleasant and cooperative until we signed the lease, they then ignored our complaints. High turnover rate of staff. Maintenance staff are polite but not qualified. Washer overflowed and flooded entire second floor hall. Staff did nothing to dry the carpet and leftā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2016

                    9/7/2016

                    Very disappointed! Moved in here everything was fine... For a few days.. Now I'm running into multiple issues. Huge one being... Safety and parking issues! Multiple car break ins in one day!!!! You have to pay for each parking spot(20.00 a car) but that doesn'tā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2015 - 2016

                      7/1/2016

                      Upper management does not care about you at Gayton. The property manager here is awful and it seems that way about the entire company. They don't show any concern to their residents and don't work to resolve issues. They only care about getting you toā€¦Ā See More >
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                        Checkers101

                        Resident ā€¢ 2015 - 2016

                        1/26/2016

                        I have to say that it's disappointing when I see bad reviews especially when I've had nothing but a great experience so far.. I want to shout out to maintenance and the office staff!!! You guys rock and I would recommend you to all myā€¦Ā See More >
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                          Lori Humrich

                          prospective ā€¢ Visited 2016

                          1/26/2016

                          My husband and I were looking to move back to the west end of Richmond. My friend recommended Gayton Pointe, and I stopped in to check it out. They had a really nice clubhouse, and pool area, and the townhouse I was shown was veryā€¦Ā See More >
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                            mper

                            Resident ā€¢ 2012 - 2016

                            1/15/2016

                            If you are looking for thin walls, chalk for paint, rude office staff, poor maintenance. then this is the place for you! Don't be fooled by the advertised rental price, they will tack on $28.00 a month to use a dumpster, $20.00 a month petā€¦Ā See More >
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                              melsey7

                              Resident ā€¢ 2013 - 2015

                              11/17/2015

                              I have enjoyed living here and am only moving because I bought a house. My townhome is so cute and I think the grounds always looks really nice. They do a good job of cleaning/mowing the lawns. I like being close to the shoppingā€¦Ā See More >
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                                jbrown1970

                                Resident ā€¢ 2015

                                10/31/2015

                                I hate this place!!! Too expensive for what you get. Limited parking....but they will sell you a space for $50 bucks a month. The garages are way over priced at $175. Rent is too high for such a small space. Not enough cabinets or closetā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2014 - 2015

                                  4/22/2015

                                  A very unpleasant experience. Aside of the paper thin walls, creaking stairs, no Verizon fios and For the money we paid, it is rediculous that the dumpster was overflowing with trash all the time. They lied to us when we moved out about returningā€¦Ā See More >
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                                    qitwhinin

                                    Resident ā€¢ 2010 - 2015

                                    4/6/2015

                                    I lived at Gayton Pointe for five years and think it's important to give updates to what others have complained about. 1. Yes, the walls are VERY thin. You can hear every single thing that goes on at your neighbor's house. 2.ā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2014 - 2015

                                      3/11/2015

                                      First I would like to say I loved my apartment!!!! I only stayed a year before buying my house but to me the place was fantastic! The grounds were always clean and well manicured and the staff were always very helpful if I needed anything.ā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2014 - 2015

                                        2/3/2015

                                        DO. NOT. MOVE. HERE. This is by far the worst place i have ever lived. The walls are so thin that you can literally hear your neighbors having a normal conversation. My neighbor SNORES at night and i can even here THAT. No privacy whatsoever.ā€¦Ā See More >
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                                          anonymous

                                          prospective ā€¢ Visited 2014

                                          12/16/2014

                                          I have 3 weeks living at this horrible place, I pay 1222 for two rooms and have a lot issues, before I take the contract, I ask about the noise I they told me isn't any problem but the floor have a horrible songs whenā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2014

                                            4/17/2014

                                            This place is a trick. Please do not fall for it like we did. We moved here just 7 weeks ago and we have several problems. We thought everything was nice and new looking and was going to be great but weā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2010 - 2013

                                              4/5/2014

                                              ------- is the only soul in this community who does some work. A hard working gentleman!! As for the staff in the office, it's sad they call themselves customer facing team! They only think sending threatening messages to renters is the way to manage. These uneducatedā€¦Ā See More >
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                                                richmondrenter87

                                                Resident ā€¢ 2012 - 2013

                                                2/27/2014

                                                I do not recommend this property. Quality wise, it's not the best and not the worst. You can certainly find better apartments in the West End at a comparable price. I lived at Gayton Pointe from February 2012 - February 2013. The unitsā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2013 - 2014

                                                  2/5/2014

                                                  Do not waste your time here. We cannot wait until our lease is up. Do not ignore what everyone is saying. These floors squeak horribly. You can hear your neighbors floors squeaking whenever they walk. It is insanely loud. It will annoy you to noā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Pet Fee of $300 For One Pet and $450.00 For Two Pets Required/Breed Restrictons Apply
                                                      Less Info
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/15/2017
                                                    Q:Ā How is cell phone coverage at the apartment community?
                                                    Anonymous
                                                    Answered on: 11/15/2017
                                                    A:Ā Cell service is ok. I do not recommend, paper thin walls, very under insulated and cold all winter, especially by windows. They also kept my deposit and had me pay to recarpet the entire house for a few pet stains in the living room downstairs. You will be paying to recarpet the entire house when you move out and you'll lose your deposit.

                                                    Frequently Asked

                                                    Based on 130 number of votes by renters, Gayton Pointe Townhomes is currently rated 2.8 out of 5 stars.
                                                    Gayton Pointe Townhomes is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Gayton Pointe Townhomes is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Gayton Pointe Townhomes is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Gayton Pointe Townhomes is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Gayton Pointe Townhomes is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Gayton Pointe Townhomes is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    UDR
                                                    Dogs Allowed
                                                    Comments: Pet Fee of $300 For One Pet and $450.00 For Two Pets Required/Breed Restrictons Apply
                                                    1 Bed, 1.5 Baths
                                                    1 Bed, 2.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2.5 Baths

                                                    Check Availability

                                                    Gayton Pointe Townhomes

                                                    March 2024

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                                                    Gayton Pointe Townhomes is an apartment in Richmond in zip code 23238. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,470. Nearby cities include North Chesterfield, Henrico, Highland Springs, Mechanicsville, and Bon Air.

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