Review History for anonymous

Staples Mill Townhomes


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anonymous

Resident 2010 - 2011

9/28/2011

Worst living conditions I have EVER seen in my life and was ROBBED twice

Don't ever, I repeat, ever, consider even possibly setting foot anywhere on this property. The office is terrible, don't try to call because they won't answer. And when they do I wonder why they have any jobs due to the way they speak over the phone. The office manager will never return my calls so don't expect any help from her. Also had nothing but problems with the structure itself. The buildings have not been well maintained so something was breaking literally every weekend. Our air conditioning broke three weekends in a row in mid July but maintenance refused to come fix it until Monday while we spent the entire weekend in 90 plus degree weather. If you don't life bugs, stay away also. I found multiple black widows and other large spiders crawling on the walls and ceilings, it's terrifying. Carpets haven't been replaced in years and one of my kitchen cabinets literally fell. And to top it all off, we received an email from PRG management bribing residents to write a good review on this website. The email stated if we gave this apartment a good score, they would give us a $10 star bucks gift card. Bribery is not something a company should be performing, they are an unethical organization. Stay far away. They don't enforce their pet policy either. I watched out my window one day as a pit bull (which is a restricted breed) tore a fluffy white dog to shreds. The office is so busy twiddling their thumbs and concentrating so hard on NOT answering the phones they seem not to notice the multiple pit bulls living in the neighborhood. We chose to leave because not only was this apartment below sub standard, but I was also robbed twice in this complex. Someone came up to me in the parking lot and snatched my iPod, and then less than a month later someone broke in through the back door stealing almost $1000 worth of belongings. When i called to speak to the office about how I wished to leave free of charge, the office said no. I asked why and they informed me that Staples Mill Townhomes doesn't ensure the safety or well being of it's residents. Wow, great company! I was then also told that my first robbery was a snatch and run, not a robbery. Last time I checked when something is stolen from you In a dimly lit parking lot, that's a robbery. This place is absolutely terrible. Don't waste your time or money on these people because you will be nothing but disappointed.

    Review 256 out of 275

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