I have lived here for about 1 and 3/4 years now (from Oct. 2013). I don't have that much experience with the neighbors (I work long hours and am not often around), but I have had only good experiences with the office and maintenance staff. Not very much has gone wrong, and what does go wrong gets fixed quickly. The grounds are very well maintained, and the staff is very friendly and will go out of their way to help with a problem. (Much different than some other places I have lived at!)