Review History for anonymous

Crescent Pointe


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anonymous

Resident 2007 - 2009

10/19/2009

Me and my new family which included a one year old moved in to this townhouse community about 3 years ago, It has been a pain since I moved in. First our air conditioning unit would not cool our home down to at least 75degrees without costing us a huge amount on our electricty. The first time I complained the maintenance at the time showed up and pretty much was talking down to me and telling me I was full of it I'm not because I am white or a women so I asked my fiance down to talk to him who happens to be black and the maintenance was all nice and polite then. But still problem was not fixed. So a year later when we had new maintenance staff and he told us it was another problem /blamed it on vents. Still no improvement. Then I was finally fed up with this problem another year later when we yet again had new maintenance staff I complained in not so nice a matter. Finally someone came out who knew what they were doing. First he tried to tell me it was the thermostat but when I pointed out we have a clock that measures the heat and cold in the air and it was the exact same as the Thermostat he finally opened our unit inside the house and first the wrong filter was put in by previous maintenance staff then the filter was clogged so much on the ac unit the air couldnt even get through it. Meanwhile they had to put a chemical on the filter to remove all the debris on it. Finally it worked. Meanwhile it has cost us hundreds off dollars in electricty to put at even a normal temp. Then we had a fight right in front of my home where we had just arrived and about 15 teens/adults were cussing so I had to keep my son in the car for fear of us getting hurt getting to my home. Then the 2 people that were mainly fighting jumped up on top of my vehicle leaving a small dent in it and threw a beer bottle and scratched my vehicle. Then they left saying that they were going to kill the others and making gun shot remarks. In the meantime the security officer that was on duty that night was sitting in his car on the corner not aware of anything and not doing anything my fiance had to run and get him telling him thaty this happened. Then the cops showed up a half hour later asking us if we saw who was fighting because one had been stabbed. I wish I had but I'm not trying to be racist but it was dark and they were all black. Very hard to distingush characteristics. Then we had recently had a new bunch of people move in and it was 1am and were drinking and playing music so loud below my sons bedroom we had to call the police. They were even sitting on our patio furniture and peeing in our back yard and carrying drunk girls around. When the police came then the security guard came. After that we had problems in the past in which we had people parking in our place and we had no where to park but I guess the new management were setting the rules again. Meanwhile I found out I was pregnant and had been having some complications due to it I have a 2 decals for my vehicles and I parked my vehicle in between my parking space and the one we usually use which is now painted decal only not even a half our later it was towed by a wrecker truck. I had just come in to lay down due to pains I was having and they towed my vehicle even with it not being in another persons spot. Our other vehicle was not at the time taking up a spot. I called the staff in the morning and they have no idea what they are doing niether do they care I have seen them all replace several times since living here. They could not answer why if we only have one spot why did we recieve two decals and if my spot was parked in between mine and a decal spot why it was towed because if I'm am issued a spot and I'm taking that up and have a decal and I'm taking up a decal spot Needless to say I had to pay $150 to get my vehicle back. I have seen the same towing company going through the nieghborhood looking for cars to tow I assume they have a contract for them to do so. I pay way to much for them to take my personal property. They never make up there mind they told us to move our satillite dish from ground to fence then new maintenance came and told us to move from fence back to ground what sense does that make. Maintenance has even told me if they miss our app to fix something it is usually because they put the workorder on a sticky note and put it on there desk then they clean off their desk and lose it. They keep telling us our patio needs to be cleaned and want to charge us $50 if not cleaned all we have on our patio is our patio set a hose which is in a hideaway hose container and plant pots in a corner neatly piled due to me planting more. This place is unsafe unorganized and does not care about their tenants. I would never wish this place on my enemy!!!!!!!!!!

    Review 97 out of 116

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    Crescent Pointe

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