First off, IĆĀ¢??m very surprised at the other reviews. I lived at Glen Park for two years, without any problems. When I first moved into the complex Deanna was amazing. She helped me find an apartment when I first moved to Federal way. I did not having any problems that two years I lived there. If there was an issue I sent the maintenance request through the online portal and the maintenance was usually completed within a week. I never had a problem with billing, payments, or late charges. The ladies that worked in the front office were always helpful and very nice; any time received a package they would help me as soon as I walked in the door.
If the only bad thing about the rent or billing in my opinion is the high cost of the trash service they bill you for the valet service which is nice but not worth $25, then they charge for the dumpster cost. You are not allowed to opt out of the valet service either. The rent is comparable to the surrounding apartments with the same amenities. It is expensive but so is everything in the area. I look at houses to rent and other apartments during my two years there and stayed because of the price and the people in the office.
If I would have read the other reviews I would probably stayed away from Glen Park, IĆĀ¢??m really glad I didn't. If you can pay your rent on time, clean before you move out and take care of where you live you wonĆĀ¢??t have a problemĆĀ¢?ĆĀ¦ and if you do they will work to get it fixed.
Deanna thank you for everything!!!! A true professional.