Review History for anonymous

Big Trout Lodge


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anonymous

Resident 2014 - 2015

6/29/2015

I just moved from Big Trout Lodge and the entire year we spent there was a nightmare. We had to walk across the complex to get to our apartment due to inadequate parking availability. The management and maintenance crew never took care of many repair requests we had made. (Dryer not working properly, electrical issues, etc.) We also had a small chihuahua that had peed in the apartment (always cleaned up so there were no stains) and they are now charging us almost $1400 to replace a 1 year old carpet for "pet stains" and the carpet being dirty from normal walking traffic. I would not recommend this complex to ANYONE who wants to be treated fairly by their landlords.
    Manager

    8/7/2015

    Big Trout Lodge
    Thank you for your feedback. Our goal is to stay true to the highest ethical standards and principles, be honest, trustworthy and humble in all of out words and actions. We follow the lease contract when assessing fees and/or charges. If we have made a mistake or not explained the charges thoroughly, we sincerely apologize. Please contact us at the office 509-926-6539 or email Bigtroutlodgemgr@greystar.com so we can address your specific needs.

    Review 104 out of 126

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