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West Mall Terrace

4720 South Pine Street, Tacoma, WA 98409
82%
94
Reviews
82%
% Recommended
70%
City Average
10/29/14
Resident

I've actually had a really good overall experience here. The front office staff is extremely friendly and helpful. The complex is clean and relatively quiet. The pool area can get a little crowded with kids in the summer, so laying out… Full Review ▶

10/21/14
Resident

My experience here has been nothing but wonderful. The ladies in the front office are very helpful. I moved here from a different state not knowing anything about Washington and they made my transition so much easier. My apartment was even… Full Review ▶

10/16/14
Resident

I moved to West Mall about a year ago. When I first came to tour the staff in the office was very pleasant to talk to, they answered all my questions and were very helpful, I'm a single mom of 2… Full Review ▶

08/12/14
Resident

Ive lived in these apartments for several years now and just renewed my lease again. Ive got to know my neighbors and have met a few new friends. My apartment is perfect and spacious. I have a pretty nice view from… Full Review ▶

06/27/14
Resident

Very nice place to live. I have lived here for awhile and can not complain. At all!!!!! The personnel working here are very helpful and courteous and always act professional which I can imagine is hard especially when a disgruntled resident… Full Review ▶

06/23/14
Resident

I have never lived in a worse place. First, the parking lot is atrocious. If you come home past 7pm don't expect to find a place to park. You'll most likely have to park down the HUGE hill and walk up… Full Review ▶

06/07/14
Resident

I moved in about a year ago and actually just signed a new lease. Overall, I have been happy with my experience here. I graduated college last year and relocated for work so I wasn't really familiar with the area. I… Full Review ▶

06/04/14
Resident

West mall terrace is the most wonderful residence I have ever resided. The staff is nothing but polite and helpful and the Maintinence personnel are quick and efficient. Full Review ▶

06/03/14
Resident

I recently moved here from another state and the staff in the office couldnt make this transition any easier for me. The apartment looked exactly like the photos I received. My home has tons of storage which I really needed and… Full Review ▶

06/03/14
Resident

I lived at West Mall Terrace for 9 months then rented a house.. When the house changed owners and I needed another apartment, I moved back to West Mall Terrace since I had found the complex to be very comfortable. The… Full Review ▶

05/08/14
Resident

I was originally in a single bedroom and now after a year I moved into a two bedroom two bath and it's great. I've had no problem at all they are very friendly, and if I ever have a issue it… Full Review ▶

05/01/14
Resident

I recently moved into a 2 bedroom at westmall terrace. Have tons of storage in my apartment. I pay for a carport so I have no issues with parking. I love the location, i have views of the cascades when its… Full Review ▶

04/14/14
Resident

I have moved into these apartments and really like my apartment. It is a could size and looks nice. The office people are wonderful and always there to help. Full Review ▶

04/08/14
Resident

I am very happy with my apartment here. We moved from out of state and Julyia was very helpful with the move. Everything was taken care of all we had to do was sign the lease when we got here. The… Full Review ▶

01/22/14
Resident

this complex is close to everything you would need. grocery stores, mall, hwys, gyms and golf courses. parking isnt the greatest on the weekends but they are steadily working on fixing it. Full Review ▶

01/21/14
Resident

Great place to live totally recommend. Have lived here for a while and everyone from neighbors to staff have been great. Pet friendly. Full Review ▶

01/19/14
Resident

The Complex is outstandingly maintained and the staff are the best I've ever. It's always professional and comfortable in the office. There really is no other place like West Mall Terrace. Full Review ▶

01/18/14
Resident

Ive lived here for over a year now and love it here. the unit i have is set up nicely and has plenty of storage area. Its also nice having your own washer and dryer in the unit. I was always… Full Review ▶

01/16/14
Resident

I've been here for 3 months and I really like it. I moved here because they actually have washer/dryers in every unit. The rent is very reasonable with water/sewer/garbage. I was afraid at first living in Tacoma but it's in a… Full Review ▶

01/16/14
Resident

I've lived here for almost 2 years now, and I love it! Close to everything from BestBuy to the mall, and restaurants. Management staff is always friendly, and visits with me every time I come to the office to check on… Full Review ▶

12/14/13
Resident

We lived at Westmall for 10 years and 2 months. The complex changed greatly during that time. Management went from being friendly and helpful to not so interested and corporate drones with little concern for tenants. The noise became a serious… Full Review ▶

11/15/13
Resident

I would not recommend this apartment to anyone. In the first couple months it was fine, the apartments are not outdated or dingy. The gated access is nice. The downfalls are...if you live on the top of the hill...good luck getting… Full Review ▶

10/28/13
Resident

My daughter and I have lived at West Mall Terrace for almost two years and we absolutely love it. I originally only planned to stay for my original 9 month lease, but I was so happy here I decided to stay,… Full Review ▶

10/12/13
Resident

Ive lived at Westmall for 5 years now and have no complaints. I live in a 3 bedroom and its very spacious. Both my children have their own rooms. Love being next to the playground. Staff is great and maintenance is… Full Review ▶

09/12/13
Resident

I recently moved into west mall terrace and have had a good experience so far. The apartment I live in is older but for the price, I can't complain. I have had to put in a few maintenance requests but the… Full Review ▶

08/14/13
Resident

I love these apartments. They are fairly quiet compared to other apartments that I have lived in and has great space. This is the biggest floor plan and bathroom that I have ever had. It is very nice. It might be… Full Review ▶

08/01/13
Resident

So it's 1121 pm and there is no parking for about three blocks! I have a parking permit to park in the apartments and I get my vehicle towed! I had to run bare foot outside, which i think I broke… Full Review ▶

08/01/13
Resident

I have now been residing in the West Mall Terrace apartments for about 6 months now. There is not a single thing, aside from parking, that i would change. I love the atmosphere. I would absolutely recommend people this apartment complex… Full Review ▶

06/26/13
Resident

I am a current resident of West Mall Terrace and I honestly love the place. I did my research and looked at over 10 different places before renting here. For the price and location you cannot go wrong with West Mall.… Full Review ▶

04/17/13
Resident

I am a current resident at West Mall Terrace and I absolutely love it. I had moved into an apartment that I had never seen due to travel, and the wonderful ladies in the front office made me feel at home… Full Review ▶

03/19/13
Resident

The parking is terrible and I've had to park on the street many of times. I've seen people not even able to leave because cars parking against the curbs blocking exits for tenants. The management seems to do nothing about it.… Full Review ▶

03/14/13
Resident

In love with my new apartment! We just moved into a Camelia 1 bedroom. Nicest floor plan I have seen since starting my search. Our bathroom is so big you can party in it. I have a walk in closet that… Full Review ▶

02/06/13
Resident

If you are looking here, you screwed up! The place has poor parking, has tenant rules they don t enforce (if you call, we ll talk to them and nothing happens = enforcement), frequent police visits with poor response time( because… Full Review ▶

01/31/13
Resident

Love love love the staff. Made me feel at home since before I even moved in. I rented from online and was pleasantly surprised when I came into town. My kids feel like this is home which is so important to… Full Review ▶

01/28/13
Resident

sharron , lisa and jen are some of the sweetest girls ive ever met !!! love it here Full Review ▶

01/28/13
Resident

My family and I have lived at westmall terrace for about 3 years. our apartment is incredibly spacious and has tons of extra storage (which is hard to find in an apartment). we love it here and plan on staying for… Full Review ▶

01/26/13
Resident

Ive been here a little over a year now im very happy with where I live the apartment i live in over looks tacoma it has the high rise feel with out being cramped the girls in the office are always… Full Review ▶

01/25/13
Resident

i just went on a tour with Sharron and I will def be moving to west mall terrace :) Full Review ▶

01/11/13
Resident

I picked Westmall because it was really close to my work and I could just walk there. Which was a big deal cause gas was getting expesave. I have been happy ever since then. My apartment is nice and everyone around… Full Review ▶

12/29/12
Resident

When I was looking for a palace to live, Westmall Terrace was my third choice, but when I met with Jennifer who I really adore, her great personality made me choose to reside in Westmall Terrace apartment, she was very friendly… Full Review ▶

12/11/12
Resident

nice place to live quiet clean easy access to shopping and transportation lines nice office personal and quick to solve problems with building maintenance Full Review ▶

12/05/12
Resident

I have lived here for a year and had the WORST renting experience of my life. Not only is the staff in the office horrible but the corporate office does not even respond back to phone calls or emails. The office… Full Review ▶

12/05/12
Resident

Been living in apartments my entire adult life, and Westmall Terrace is definatly one of the nicer ones I've lived at. They have a pool which is nice - not alot of apartments in Wa have pools. I really like my… Full Review ▶

12/05/12
Resident

I've been living in a studio at westmall terrace for about a year now. It's walking distance from the mall and close to downtown (without having to pay the rent prices of downtown) The office staff is great and maitenance guys… Full Review ▶

12/05/12
Resident

I have lived at WestMall Terrace for about 2 years very nice community close to everything. The staff in the office is very helpful. My work orders have always been done in a timely manner. Grounds are very well kept and… Full Review ▶

12/03/12
Resident

I really enjoy living at Westmall Terrace apartments. The staff is very professional and kind. They were there for me and my family during a tradget time in my life and they have been great to use every since. The location… Full Review ▶

12/03/12
Resident

Husband and I have lived in these apt close to 2 yrs now and there nice. This staff now Jenn and Lisa are nice welcomes you right when you walk in. The maintenance people are friendly and work to get things… Full Review ▶

12/02/12
Resident

Lived here over a year ago but had to move for work. Loved the neighborhood. Very close to everything. The apartments are very nice and clean. Definitely a great price for what you get! The staff is very friendly. The maintenance… Full Review ▶

12/02/12
Resident

I just signed another year lease at westmall terrace! My family and I have lived here for 2 years and love it. Our apartment is huge and the kids love going to the pool in the summer. The girls in the… Full Review ▶

11/24/12
Resident

I have lived at West Mall Terrace for about 3 years now. I started in a studio, moved to a one bedroom, and am currently living in a 2b/2ba. The staff has been extremely helpful during all of my transfers as… Full Review ▶

11/01/12
Resident

I moved in to Westmall Terrace about a year and a half ago. My apartment is very spacious and surprisingly very quiet. I do live on the top floor so that helps but this is one of the first places I've… Full Review ▶

10/31/12
Resident

Westmall Terrace was a great place to live. I am a military service member, and the staff was very accommodating and understanding. The staff is also very friendly and flexible, they will do everything that they can to help you and… Full Review ▶

09/26/12
Resident

I have lived here for 6 years and I love my Apartment. I have 3 bedrooms two bathrooms. When guest come to my place they always say it is so big and fills like a house. The staff are very friendly… Full Review ▶

09/26/12
Resident

Throughout the year I have lived at West Mall Terrace I have had nothing but a pleasant experience. The staff is awesome, maintenance is very proactive and the location itself is great. My apartment is newly renovated and I haven't had… Full Review ▶

09/19/12
Resident

I have lived here for 6 years and I love my Apartment. I have 3 bedrooms two bathrooms. When guest come to my place they always say it is so big and fills like a house. The staff are very friendly… Full Review ▶

09/19/12
Resident

The look is awesome since it was painted and the girls are nice in the office.They all say HELLO when ever I come in. I lived here for 3 years. Full Review ▶

08/24/12
Resident

Parking is a nightmare. Guests take all the tenant parking spots on the weekends and it's ridiculous. We live at the top of a hill and I was 8 months pregnant and had to park at the bottom and walk up!… Full Review ▶

08/10/12
Resident

Poor management,maintenance are accommodating,tight parking spaces, history of people breaking in people houses(mind you,they are gated!) Full Review ▶

07/23/12
Resident

west mall terrace apartments are very nice , clean, and well maintained an the rent is affordable !! Full Review ▶

07/19/12
Resident

So far this is the only place where I wasn't reluctant to renew my lease. There is no such thing as a perfect place. But after 5 years in the Tacoma area, this has been the best so far. Professional and… Full Review ▶

07/15/12
Resident

My husband and I have lived at West Mall Terrace for over a year now and it has just slowly gotten worse. There has been mold growth in my apartment on a random wall where I'm pretty positive there would be… Full Review ▶

07/15/12
Resident

West Mall Terrace looks nice on the outside, but on the inside it is dated and poor construction. We lived there for 7 months and had to call maintenance at least once a month. The maintenance staff is awesome and so… Full Review ▶

06/06/12
Resident

I have lived at West Mall for almost a year and it has been a nice place to live; the mangement and staff are really friendly and helpful. The grounds are always clean and I haven't had any problems. The only… Full Review ▶

01/07/12
Resident

I lived at Westmall Terrace for two years. In those two years, the management changed and now the manager and staff is terrible and snoody. When we originally moved in, we paid a $100 deposit for the front gate openers and… Full Review ▶

12/19/11
Resident

I moved to WestMall Terrace it seemed like a nice place at first plus the staff was nice. One of the managers claimed to be giving me a move in special don't be fooled there are no move in specials!!! But… Full Review ▶

07/29/11
Resident

My boyfriend and I have been living at West Mall for about a year and a half now and it hasn't been the most pleasant experience. A few drawbacks: Your car WILL get broken into. I know people who have moved… Full Review ▶

01/26/11
Resident

I have only been here four about 5 months now...new to the area but, so far I haven't had an issue. I love my apartment. The office staff has always been super sweet with me. I have needed to use a… Full Review ▶

10/07/10
Resident

I really enjoyed living at West Mall. I was rather disappointed to read such inaccurate reviews. My time spend there was more than enjoyable. It's location made it easy to get north or south bound on I-5, Highway 16 & all… Full Review ▶

10/05/10
Resident

I moved in to prepare for my husband coming home from Afghanistan and was pretty content with the apartment and the staff for a short moment in time. Then found out how nosey and rude some of the neighbors were. I… Full Review ▶

09/17/10
Resident

I really like living at West Mall Terrace. I love that the grounds are always super clean. The people in the office are very friendly w/ me and my family. I have been here for over a year and I never… Full Review ▶

09/15/10
Resident

My husband and I lived here for a year and were at first very happy. Even though the apartment was very small for the asking price, everything in the place looked new and in good condition. During the summer months neighbors… Full Review ▶

08/06/10
Resident

There is so much to do here. I Just moved in from out of state, needed a place ASAP. The office staff helped me and got me in here within 2 days! I already know that I have made the best… Full Review ▶

08/06/10
Resident

I have always enjoyed the staff at West Mall Terrace. They are always courteous, and very on top of things when I need something to get done. The grounds are always very well kept and it's gated! I would recommend this… Full Review ▶

06/11/10
Resident

I was so glad when my lease was up. This complex is horrible. The only good things about it are that the landscaping is nice, and the staff is usually nice - but that's where it ends. The managers unfortunately don't… Full Review ▶

03/10/10
Resident

Westmall terrace actually put notes on our doors saying if we wrote a decent review of the complex and posted it online they would give us a free gift card to starbucks. This place is a joke. The leases are a… Full Review ▶

03/04/10
Resident

I love living at WestMall Terrace.. My apartment is always peaceful and I've had no problems at all. The office staff is so nice to me whenever I need to have something printed off or faxed too. Full Review ▶

02/27/10
Resident

The West Mall Terrace Apartments have been a great place to live for the past two years. They are very affordable, clean, and well managed. The location is also perfect because it has easy freeway access. I've also found the maintenance… Full Review ▶

02/25/10
Resident

I had moved here last here i loved it here its nice and quite. The staff is wonderful and helpful with the things you need. when ever you have a problem with your apartment they are right on top of it.… Full Review ▶

02/25/10
Resident

I was so impressed by the professionalism of the staff, and how helpful and kind they were when I was first apartment shopping. The personality of the staff is what made West Mall Terrace stand out to me. I've been living… Full Review ▶

02/24/10
Resident

I have been living here at West Mall Terrace Apartments for almost 2 years and I have to say that If anyone had any problems with the manager, they either deserved it or started the problem themselves, because the manager is… Full Review ▶

02/24/10
Resident

I have recently moved into a two bedroom apartment. My experience was very pleasant, with helpful staff and a good stable home. From the time we came to look at the apartment I knew that it was something that we where… Full Review ▶

08/22/09
Resident

So it s not the worst but there are definitely better apartments out there. The pictures online of the apartments apparently are only a few of what they have, most are old. They look pretty nice from the outside but once… Full Review ▶

05/06/09
Resident

I lived here for about a year and a half. We hated it. The management was horrible and never helped to resolve anything. There were lots of issues with cars being broken into. There is a baseball field behind the apartments… Full Review ▶

03/13/08
Resident

I lived at Westmall Terrace in two different apartments from 2004 -2006. The manager when I moved there was great. Six months after moving in I wanted to upgrade to a bigger apartment and had no trouble. I kept my apartment… Full Review ▶

03/10/08
Resident

total lack of integrity on the part of the manager!!!!!!!!!!ONE OF THE WORST PLACES TO LIVE!!!!!BAD MANAGMENT,TERRIBLE MAINTENCE, I REALLY CAN SAY I WONT EVER RECOMEND THIS PLACE, NOT EVEN TO MY WORST ENEMY!!!!!!!! Full Review ▶

11/29/07
Resident

I lived at this facility for one year. I previously wrote the review about it being "Ok for loud, young people". Now that I have moved out officially, I will re-review. This is by far the worst place we have lived,… Full Review ▶

08/10/07
Resident

The staff is nice enough, but the gangs at the entrance at the Circle K cannot be ignored. There is a gate, but is open so much that it's uneffective. I woke up to an angry man shooting his gun in… Full Review ▶

03/26/07
Resident

The first 2.5 months we lived here, no problems. There were a few things in the place that were messed up: poor appliances, stuff put together poorly, but nothing overwhelming. Staff was nice moving in. Only really one person in the… Full Review ▶

10/31/06
Resident

I lived here for 1 1/2 years and the last 6 months were miserable. There was always no parking because there was a whole bunch of cars that were not resident cars and they never enforced the towing policy. Then when… Full Review ▶

03/31/06
Resident

I lived in two different apartments at Westmall Terrace. One in 2004 and the other in 2005. I loved it when I first moved in and the staff was so helpful. But when the new management came in, it went down… Full Review ▶

03/31/06
Resident

The management simply doesn't care about anything. I had a neighbor who partied every night and day (she didn't work) and her subwoofer made my apartment shake. The upsairs neighbor's floor ratteled. At first the manager said she was going to… Full Review ▶

05/22/05
Resident

I have lived here for 2 and a half years. I really don't have too many complaints. The parking situation sucks. You can NEVER find parking if you get home late at night. And, for the money you pay, things are… Full Review ▶

04/23/05
Resident

I moved to Westmall about 8 months ago. When I first moved in, there were a couple of issues that I felt needed to be addressed. I went to the previous manager with those issues and she didn't seem to have… Full Review ▶

02/05/05
Resident

our car was brokem into our cars where tarshed the front desk is no help i've be waiting four months for a part to my kitchen other people have had there cars broken into there's nothing done about people who party… Full Review ▶

1 to 10 of 94

Units

BedsBathsEstimated Rent
Studio1 $ 706
Studio2 $ 1411
11 $ 825
21 $ 897
21.5 $ 923
22 $ 1000
31 $ 920
32 $ 1235

Amenities

  • Cats Allowed

  • Small Dogs Allowed

  • Large Dogs Allowed

  • Pet Deposit Required

  • Pet Rent Required

  • Some Breeds Restricted

  • Laundry in Units

  • Laundry Connections in Unit

Rent Trends

Year Beds Baths Avg. Monthly Rent Range
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Disclaimer: Rental rates have been collected from Internet users and represent snapshots of a rental prices over time. These rates may not be a reliable indicator of current rents or the price offered to new residents. How to use this information.

7 Photos

(User photo uploaded on 10/15/2013)
(User photo uploaded on 04/17/2013)
(User photo uploaded on 04/17/2013)
(User photo uploaded on 04/17/2013)
(User photo uploaded on 04/17/2013)
(User photo uploaded on 01/07/2012)
(User photo uploaded on 01/07/2012)

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1 to 10 of 94