I really like living at West Mall Terrace. I love that the grounds are always super clean. The people in the office are very friendly w/ me and my family. I have been here for over a year and I never have any problems w/ my neighbors. I honestly think that anyone who writes something bad about the apartments or the gals in the office are just angry because they maybe aren't the best residents.
Think of it like this...in most cases when you get good service at a restaurant do you call over the manager to let them know...No most don't. When something goes wrong or you're not happy for whatever reason do you then say something...of course! In most cases that is what happens on this site. I like it here. It's a nice place to live