We've lived here in a one bedroom since the beginning of October 09 and are stuck in a contract until this year of October. If we weren't, I would want out immediately! Some three months ago we complained about our dryer that takes hours (yes more than one hour) to dry everything! Even small loads. The fan in our bathroom doesn't work and they STILL haven't fixed a paint spot that we've been complaining about since we got here. I understand the list is long in terms of things they need to worry about, but I think it's fair to say they can get it done in the six months that we've been here. The staff is friendly, but they don't do their jobs. Our neighbors have told us horror stories about nothing getting done as well. Their heat didn't work in the middle of winter and it took the staff TWO months to fix it! As well, for the past two months, my electric bill was 200 dolalrs, ON TOP of the ridiculous amount we're charged for rent. This is simply unacceptable and if there was something I could do about it, I absolutely would.
Another problem we had is with parking. I have a garage, but someone would park behind my garage so that I couldn't back out. Not until we threatened to call a tow company ourselves...(it took three days for them to even do anything) would they say anything to the car. AS WELL, I often wake up at 3 am to cars booming their music pulling into the driveway. This has only started recently, as a team of Green Bay Blizzard (I believe) is renting out these apartments now.
Also, in the beginning, we got some rent credits and they tried to claim that we didn't, and that we owed them partial rent. Luckily I saved the paperwork or I would have been overcharged more than $1000.
So... in summary, I DO NOT recommend this apartment complex to anyone unless you want absolutely nothing taken care of and unreliable staff.