Review History for anonymous

Wood Creek


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anonymous

Resident 2012

7/16/2012

My boyfriend and I have lived in Wood Creek for four months and we absolutely HATE it!!! The office has by far the most incompetent and disrespectful group of women that I have ever seen, and I have lived in apartments all my life. It all started before we even had a lease signed and a key to the apartment; we had to wait almost an entire month for the background checks to go through, when there was no criminal record on either, all the while I was coming up to the end of my other lease, which they were fully aware of, and the women didn't seem to give two shits. When all of the paperwork finally went through and we were able to move in everything seemed fine. Until we awoke to find a service receipt on the stove that said the maintenance guy had been in our apartment while we were sleeping ... or other private activities ... early one morning. I was appalled at the sight of it and we called the office right then and there and one of the women on staff, Naomi, claimed that we had given them permission to do so when we had done no such thing. And it doesn't stop there; a month after we move into the apartment and get completely settled and had created a home for ourselves Wood Creek decided to change their pet policy. I had a cat once upon a time but had to leave it at my mother's house because I was aware that Wood Creek didn't allow pets and they were the cheapest around and I needed a place to live. When I found this out I was extremely excited only to find out that it was only select buildings that were allowing pets and I just so happened to not be in one of them. When I brought this to the attention of the staff in the office I was told that it was because I was in an odd number apartment building and that if I wanted to pay a hefty fee on top of the pet deposit and the pet rent AND moving all of my belongings to another building I could have my cat back. You would think after all of that it was over ... but the hits just keep coming. When I opted to get their internet service, I was told by one of the women that after the first month's fees and the activation fees that it would only be an extra $6 a month. Only to find out that when the next month rolled around it was actually $31. Now, I have no problem paying that price for internet however I asked the woman four times, "Are you sure it will only be an extra $6 a month? I heard it was $30." She ASSURED me that it was only the $6 fee extra per month. THEN ... when I went to give the office the remaining balance for what I owed when it was brought to my attention that it was actually $31, I was told that I could pay it either in cash or with check and that the money order or cashier's check payment was only if I was paying off late rent. So ... I was under the assumption that I was being told a truth and wrote out a check for the remaining balance ... only to be told that no one ever said such words to me and that it either has to be paid in a money order or cashier's check. So ... not only do they ---- you over at Wood Creek, but they degrade you and talk to you like you're an insane child while they're doing it. This place sucks, the staff is full of dim-witted ------- ... DON'T EVER MOVE HERE!!! OHHHH ... and we have a bee's nest under our balcony to sting us in the feet ... so yeah ... don't move here if you value your sanity!

    Review 76 out of 117

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