Review History for Iyakax22

Montclair


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Iyakax22

Resident 2013

6/17/2013

I was supposed to move into the Montclair Apartment on February 1, 2013. I went to the apartment on Friday the first to meet with the office manager and go over the paperwork. I arrived there after work which was about 4:30 and was told the carpet cleaners were coming by at 5 so we needed to be out so they can clean. So basically we didn't have much time. So we went over the paperwork and I got the keys to my new apartment. I was planning on moving in the next day with my 3 kids, one of which is a 4 month baby. I got the apartment and noticed it needed a really good cleaning so while I did that I looked around and marked things down that were broken or not in working order so I wouldn't get charged. While looking through the drawers I noticed some sort of droppings so I pulled the drawer completely out and it was every where under the cupboards and drawers. I then went to talk to the neighbor to ask if they had mice or rats or anything like that. She stated they had a mice infestation and recently killed over 17 in a one month period. She also said she contacted the Office Manager and the most that was done were place mice traps in the apartments. I packed up my kids and left, I was not going to live there. I called the office manager on Monday (the next business day) and told her I wasn't going to be moving in and I wanted all my money back. I told her they a mouse infestation and she should have told me before I signed anything, she said she had no idea about it. So I called the Landlord and told him everything. He said he had no idea about the mice in the building and it shouldn't be a problem. I explained that I had baby and I wasn't going to let him crawl around on mice droppings and how unsanitary the whole place was. I was told if I wanted out I would have to pay to get out of my contract, I refused. I researched the Tenant-Landlord regulations and by law they are to inform anyone of the mice infestation before they sign anything. I called the Corporate Office in Seattle and explained everything again I was told I had to pay to get out of it. She said they would get an exterminator out to the building if I wanted to move in after that was okay. I told her no I don't want to live here, so she was going to move me to another Weidner Building again I said no I want nothing to do with your company and I just want my money back. She said she would get back to me, I called daily and left plenty of voicemails with both the corporate and local offices. After not getting a response I told them I was going to get a lawyer and I was going to get my money back no matter what. Finally on the 15th of February they agreed to give me my full refund. Needless to say I will never rent from them again. I hope this never happens to anyone again, if so review the State of Alaska Regulations.

    Review 1 out of 2

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