Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 5 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 5 days |
Thank you very much for providing us with this review. We are very glad that you've been having an enjoyable experience at our property. Our goal is to provide a very friendly, welcoming, and helpful team to assist all our residents, so I will be sure to pass along this excellent feedback. Thank you once more and have a great day.
Dear valued resident, thank you so much for your fantastic review. At Branderfield, we take pride in the respect, reliability, and professionalism we share with our community. We greatly appreciate your feedback and wish you a wonderful rest of your day!
R.Lozano Reviews like this are so much appreciated! Many of our residents, like you enjoy the quietness with the convenience to the freeway, it is definitely a perk! It seems you are enjoying your home and our exceptional customer service! It does look like we may be missing the mark in regards to pet waste and the parking. I appreciate you mentioning the areas of concern as this allows us to improve our community. I want you to know my team and I are working on a solution to keep the pet waste picked up at all times and will continue to remind residents of our pet policy. Parking at Branderfield, we do understand, can be challenging at times and my team as well as my executive team are coming together to find a solution. We never want our residents to feel frustrated. If you have any suggestions, we would be open to speaking with you. Thank you
We are pleased to hear your overall experience has been great and you find the community to be quiet and relaxing. We appreciate the feedback in regards to pets and will continue to work with our residents and community staff to make sure our grounds stay pristine!
$500 - $700
525 - 565
N/A
Studio
$650 - $850
600 - 700
N/A
1 Bedroom
$950 - $1,299
800 - 999
N/A
2 Bedrooms
Branderfield is the home you're looking for. Located close to a major freeway intersection, you will have easy access to different parts of the city, including the beach and multiple shopping centers. Each apartment comes with its own designated garage and tiled bathrooms.
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Branderfield