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Chardranook

4 Main Street, Pelican, AK 99832
(1823 Reviews & Surveys)
$1,000 - $1,700/mo
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 535 - 610 sq. ft.

$1,000 - $1,100

See Floor Plan Details

1 Bedroom

1 Bedroom

1 Bed, 1 Bath | 620 - 700 sq. ft.

$1,200 - $1,300

See Floor Plan Details

2 Bedrooms

2 Bedroom

2 Beds, 1 Bath | 650 - 750 sq. ft.

$1,500 - $1,700

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

5.0

Grounds

4.8

Safety

4.9

Office Staff

5.0

Maintenance

4.9

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A

Percentage of reviews responded to

90.91%

Manager’s Review Reply Time

B-

Average time to respond to reviews

28.73 days

View Community Timeline
View Community Timeline

Chardranook Reviews

(24)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 842420

Verified Resident 2017 - 2020

2/18/2024

It'sa GREAT place to live! Maintenance always responds quickly and with needed tools in hand to avoid multiple trips. You can always count on the ladies greeting you with a smile and offering you refreshments which is nice. Problems are resolved quickly, thoroughly and without… See More >
    Manager

    2/23/2024

    Chardranook
    Wow, thanks for this lovely feedback! We're so pleased our service has been satisfactory and delivered with a smile. Your 5-star rating is fantastic too!
    Review Author Icon

    Resident 842421

    Verified Resident 2020

    2/2/2024

    So I have not been here long but I can discuss my overall experience from the very beginning. I only ended up looking at this place because the apartments I was literally about to move into ended up being completely horrible. When I called Tiffany… See More >
      Manager

      2/7/2024

      Chardranook
      Wow, thank you so much for this lovely feedback. We are so pleased we were able to accommodate your move-in date and make the experience as seamless as possible. It's always our pleasure to answer any questions, so please do not hesitate to let our dedicated team know if you have any. Thank you again for choosing to call Chardranook home!
      Review Author Icon

      Resident 842422

      Verified Resident 2020

      1/26/2024

      The management team are AMAZING. Their compassion and efficiency is by far some of the best customer service I've experienced period. The attention to detail and the turn around time with issues or questions is great. Happy that I made this choice!

        Manager

        2/1/2024

        Chardranook
        We're so pleased to hear you're happy you moved to Chardranook! Our mission is to provide residents with an exceptional experience, and we're thrilled to hear about the excellent service you've received. Thanks for taking the time to share your positive experience!
        Review Author Icon

        Resident 842423

        Verified Resident 2020

        12/19/2023

        This neighborhood is very quiet and I love my apartment set up; its closer to my job and schools so I am very satisfied about moving here for myself and being apart of the community. Everything is coming together perfectly .

          Manager

          12/28/2023

          Chardranook
          What amazing feedback -- thank you so much! We are delighted to hear you love your apartment, with its close proximity to locations you frequent. Thanks for taking the time to leave us a 5-star rating!
          Review Author Icon

          Resident 842424

          Verified Resident 2020

          11/21/2023

          The staff is great. Very helpful and explain everything that needs to be known. They are reliable and always respectful and nice. Diane and Tiffany welcomed me with open arms. They checked to make sure that everything was ok with the move.

            Manager

            11/28/2023

            Chardranook
            We are thrilled to hear about the warm reception you received at Chardranook! It's our pleasure answering any questions, so please do not hesitate to let us know if any arise. Thank you again for choosing to call our wonderful community home. We thank you so much for the excellent review!
            Review Author Icon

            Resident 842425

            Verified Resident 2020

            11/3/2023

            The neighborhood is nice the neighbors are nice the staff is nice and when you walk through the door you feel welcomed in with open arms I wasn't turned away or denied so over all I say I like it because it's decent

              Manager

              11/7/2023

              Chardranook
              This is wonderful feedback! To know you feel right at home in the community is fantastic, and we're so pleased to know you've received a warm welcome. Thanks for choosing to call Chardranook home!
              Review Author Icon

              Resident 842426

              Verified Resident 2015 - 2020

              10/20/2023

              My experience living in Chardranook has a delightful experience. I've been here 5 years in 3 different apartments due to renovations and larger space and I couldn't be happier. I enjoy the landscaping as well as the newer & modern look. It's extremely quiet here,… See More >
                Manager

                10/30/2023

                Chardranook
                Thank you so much for the awesome feedback! It's fantastic to hear your experience has been delightful and you're still enjoying your residency five years later. Thanks for pointing out so many great features found here at Chardranook, from our beautiful landscaping to our quiet ambience.
                Review Author Icon

                Resident 842427

                Verified Resident 2020

                7/18/2023

                Overall very satisfied with the move in process. My apartment was nice and clean when I moved in. Staff members where very friendly and helpful. Community is quiet and looks safe. Conveniently located near a variety of different shops and restaurants.

                  Manager

                  7/30/2023

                  Chardranook
                  Dear valued resident, thank you for your amazing review. Our team at Chardranook goes above and beyond to ensure our community and your home is up-to-date and fulfilling your expectations. Thanks again and we hope you have a great day!
                  Review Author Icon

                  Resident 842428

                  Verified Resident 2020

                  7/18/2023

                  I haven't been here that long yet just a few days but so far I love all the apartment comes with as far as space and parking. Overall Mrs. Tiffany in the rental office is very pleasant. She makes moving in a breeze and is… See More >
                    Manager

                    7/24/2023

                    Chardranook
                    Dear valued resident, thank you for your wonderful review. At Chardranook, we strive to provide up-to-date homes and a beautifully-maintained community. Our team wishes you a great rest of your day!
                    Review Author Icon

                    Resident 842429

                    Verified Resident 2020

                    6/27/2023

                    The moving experience was excellent the rental office staff were professional kind and helpful. The maintenance staff clean the apartments daily which is a plus! It's very quiet at night and very quiet in the daytime which is very important in apartment communities.

                      Review Author Icon

                      Resident 842430

                      Verified Resident 2020

                      6/20/2023

                      I had a great experience visiting Chardranook complex. Tiffany was very professional in her presentation of the apartment. I would definitely recommend this community to others who are looking for comfort and quality place to live.

                        Manager

                        6/23/2023

                        Chardranook
                        Dear valued resident, thank you so much for your glowing review. At Chardranook, we take pride in our exceptional customer service, professionalism, and beautiful community. Our team is ecstatic to receive your positive feedback and wish you a great rest of your day!
                        Review Author Icon

                        Resident 655109

                        Verified Resident 2006 - 2019

                        11/24/2022

                        I had a bad experience here when I first moved in. The management and I got off to a bad start. Everything is good now but I don't want to refer anyone here incase they have a bad experience like I did. Very sorry but… See More >
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                          Resident 655108

                          Verified Resident 2007 - 2019

                          11/24/2022

                          This is a large garden apartment community. Every 2 apartments (up and down) has a separate entrance to the outside. apartments have sliding doors to decks or porches. Parking is very adequate and there is a pool. The apartment offers good… See More >
                            Review Author Icon

                            Resident 655107

                            Verified Resident 2017 - 2019

                            11/24/2022

                            Great location, newly renovated stainless packed apartment with great access to the highway and shopping #food choices. Staff is friendly and helpful and the pool area is fantastic for spending hot summer days with an adult beverage. Two thumbs up

                              Review Author Icon

                              clivingston-apttest

                              Resident 2019

                              10/7/2022

                              It is very close to a lot of stores and restaurants. It has very nice landscaping that makes it nice to take our dog for a walk. They just recently built a dog park that will be nice to use and let our dogs run… See More >
                                Manager

                                11/22/2022

                                Chardranook
                                Your review is wonderful to read. We are so glad you are enjoying our brand new pet park. We love being pet-friendly and seeing all the dogs have the freedom to run and play! Don't forget to stop into our office with your pup for some dog treats!
                                Review Author Icon

                                tobiasfischer-apttest

                                Resident 2019

                                9/15/2022

                                Close to the airport, ok location, fairly new buildings, pretty nice gym. Leasing staff is unresponsive, doesn't return calls, apartment AC was leaking when I moved in, was given 4 parking spaces which were all occupied. Was told the loading dock and elevator would be available… See More >
                                  Manager

                                  11/22/2022

                                  Chardranook
                                  Oh no, this is terrible to hear! I definitely want to address these issues for you as soon as possible. We have noise and non-smoking policies in place to ensure our residents are comfortable, and I will take the necessary steps to ensure those policies are being enforced. I'd also like to investigate the parking issue you're encountering, as any spots assigned to you should not be occupied by others. In order to address your concerns promptly, I will need a bit of info to pull up your parking assignments, etc. If you have a moment to stop by the office, I'd be happy to get started right away, and get you back to enjoying your home and our numerous amenities!
                                  Review Author Icon

                                  a.villarreal-apttest

                                  Resident 2017 - 2019

                                  9/11/2022

                                  I love my apartment from top to bottom, the kitchen is bomb! Great counter space, I'm a foodie so I have to be able to cook, the shower head is one of those mulit-jet systems that is worth every penny, location is great and I… See More >
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                                    mferrell-apttest

                                    Resident 2019

                                    8/24/2022

                                    The office front end staff was very professional, They took the time to walk me inside and outside of the building giving me a brief tour of the neighborhood. The maintenance staff was very accommodating to any questions I had.

                                      Review Author Icon

                                      aniyahcombs-apttest

                                      Resident 2015 - 2019

                                      8/6/2022

                                      Wonderful staff and great service. Been here going on 4 years and I have been very pleased with my experience. Issues are resolved quickly, the area is safe and quiet. The only issue is people cleaning after their pets. This is… See More >
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                                        santiago-apttest

                                        Resident 2019

                                        6/14/2022

                                        The community is well-kept it's always clean the pool area looks very nice I enjoy living here and my experience here has been great thus far but I do have an issue with my Trash valet doesn't always pick up my trash and the gate… See More >
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                                          tarynbradley-apttest

                                          Resident 2019

                                          6/7/2022

                                          The application process was hassle-free, quick, and convenient. I love the community and my apartment. The community is quiet, clean, and family friendly. I love that I am walking distance from the beautiful Sweetwater Creek State Park.

                                            Review Author Icon

                                            cross-apttest

                                            Resident 2019

                                            5/13/2022

                                            This is a very quiet community with spacious apartments. The property grounds are well taken care of on a weekly basis. The amenities are great (3 pools!!), a nice clubhouse, workout center, gym, and outdoor gathering areas. The office staff has been friendly and responsive.… See More >
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                                              rexferguson-apttest

                                              Resident 2019

                                              5/2/2022

                                              Great apartment and office staff other than the manager. Manager not very involved. Girls in the office and maintenance guy is excellent grounds beautiful. Well maintained. Too much noise in the morning espaecially on the morning but believe that aha to do with the new… See More >
                                                Review Author Icon

                                                aidanriggs-apttest

                                                Resident 2018 - 2019

                                                4/28/2022

                                                We havre rats and cockroaches in our house. The management tries to help by placing rat traps, but I don't think it will be helpful. There is no action taken by the management to control roaches. But, overall the location is pretty near to school.

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  • Laundry On-Site
                                                  Parking
                                                  • 1 Car Garage
                                                  • Additional Off Street Parking
                                                  • Controlled Access Garage With Remotes
                                                  • Controlled Access With Private Parking Garage
                                                  • Two Gated Garages
                                                  Other
                                                  • Business Center
                                                  • Childcare
                                                  • Elevator
                                                  • Fitness Center
                                                  • High-Speed Internet
                                                  • Housekeeping
                                                  • Library
                                                  • Night Patrol
                                                  • Pool
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                                                  Leasing

                                                  The Chardranook apartments are perfect for the young family. With ample sized rooms and easy access to nearby parks, kids will enjoy spending their days exploring the area. We also have jungle gyms and playsets for younger kids.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 08:00 AM - 03:00 PM
                                                  • Tuesday: Closed
                                                  • Wednesday: 07:30 AM - 02:00 PM
                                                  • Thursday: 04:00 PM - 08:00 PM
                                                  • Friday: Closed
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Premier Properties Demo

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Chardranook Rated?
                                                  Based on 1823 number of votes by renters, Chardranook is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Chardranook?
                                                  Chardranook is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Chardranook is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Chardranook?
                                                  Chardranook is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Chardranook?
                                                  Chardranook is rated 4.9/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Chardranook is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Chardranook?
                                                  Chardranook is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 90.9091% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 28.73 days to their community reviews in the past year.
                                                  Who manages Chardranook?
                                                  Premier Properties Demo
                                                  What is the pet policy at Chardranook?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  Chardranook

                                                  March 2024

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                                                  Chardranook is a 535 - 750 sq. ft. apartment in Pelican in zip code 99832. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,000 - $1,700. Nearby cities include Trussville, Madison, Glen Elder, Beloit, and Mankato.

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