#5,042 #2 #2

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Chatterton

5 Main Street, Pelican, AK 99832
(993 Reviews & Surveys)
$1,257/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.8

Grounds

4.4

Safety

4.8

Office Staff

4.3

Maintenance

4.9

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

9

Manager’s Review Engagement

A

Percentage of reviews responded to

88.89%

Manager’s Review Reply Time

B

Average time to respond to reviews

19.78 days

View Community Timeline
View Community Timeline

Chatterton Reviews

(24)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 842431

Verified Resident 2020

1/23/2024

So far it's been great. I've had no issues. Staff are very courteous and attentive. The community is pretty quiet and peaceful. I'm very happy so far with everything. I had an issue with the shower knobs that was resolved quickly.

    Manager

    2/1/2024

    Chatterton
    It's great to know your experience has been everything you hoped it would be! We love providing residents with a phenomenal place to call home, and we're delighted with your 5-star rating -- thank you so much!
    Review Author Icon

    Resident 842432

    Verified Resident 2020

    1/10/2024

    I have been living in this complex for a couple months now. It's a lovely community, I love the space, very quiet. I feel safe and secure. Only problem I have is with neighbors minding other people business. I am paying my rent and I… See More >
      Manager

      1/24/2024

      Chatterton
      Thank you for taking the time to leave us a review. We're glad you find the community to be a lovely place to live! If, at any time, you have any questions or concerns, though, please do not hesitate to let us know at info@premierdemo.com.
      Review Author Icon

      Resident 842433

      Verified Resident 2019 - 2020

      12/3/2023

      The complex is quiet, safe and, so far, pleasant to live in. Our requests have been handled to our satisfaction. The vehicles, so far, are safe as we have not got any unpleasant incidences. Our packages have never been tampered with. We hope it continues… See More >
        Manager

        12/11/2023

        Chatterton
        Thank you very much for providing us with this feedback. It brings us great joy to hear how you have been having such an enjoyable experience at Chatterton. Our team takes pride in providing our residents with a very comfortable and pleasant atmosphere. Thank you once more for leaving us with this review and we hope you have a great day.
        Review Author Icon

        Resident 842434

        Verified Resident 2016 - 2020

        11/28/2023

        This apartment complex have been very nice and quite since I been here.. No problem at all..when you need something done. IT done in a timely manner.....................................................

          Review Author Icon

          Resident 842435

          Verified Resident 2014 - 2020

          11/19/2023

          I have been living in this community for almost ten years and must say that it's great. It is convenient to metro, and shops, and some restaurants. I love the layout of my apartment and the amenities inside and the staff is great. And the… See More >
            Manager

            11/28/2023

            Chatterton
            Thank you very much for this wonderful review. We are so glad that you have had such a great experience for so many years with us at Chatterton. It is amazing hearing how our residents are enjoying the close proximity of our complex to a number of local establishments, as well as the amenities we provide within our complex. I thank you once more for this spectacular review, and we look forward to having you continue your lease with us.
            Review Author Icon

            Resident 842436

            Verified Resident 2019 - 2020

            10/10/2023

            I have only been here 4.5 months, but I am comfortable. My neighbors are nice and also quiet. The community grounds are always clean and the dumpsters are never overflowing into the parking lot. I can also always find a parking spot. Cons: my floors… See More >
              Manager

              10/18/2023

              Chatterton
              We are so glad to hear you're comfortable at Chatterton! Your kind words about the community grounds are greatly appreciated, and we'll be sure to relay them to our dedicated team.
              Review Author Icon

              Resident 842437

              Verified Resident 2019 - 2020

              8/20/2023

              The community is very quiet, I have no complaints. I love my place. The floors squeak a little but other than that it's cool. I feel safe and the neighbors are trusting, but you know in all communities there is one neighbor but we over… See More >
                Manager

                9/2/2023

                Chatterton
                It's great to hear that you love your apartment and our quiet community! We're delighted by your 5-star rating, and we can't wait to continue that positive experience throughout your residency! Should you ever have any questions or concerns, our door is always open!
                Review Author Icon

                Resident 842438

                Verified Resident 2019 - 2020

                7/25/2023

                My experience with the staff was very professional, pleasant, knowledgeable and hands down Fantastic. The quick responses from the staff are very welcoming.I would recommend this community to anyone who would love a nice quiet and beautiful place to live.

                  Manager

                  8/7/2023

                  Chatterton
                  Dear valued resident, we truly appreciate your great review! Our friendly team at Chatterton strives to ensure each resident feels welcome and at home. It's wonderful to hear that you're enjoying your experience with us. Thank you again, and have a great day!
                  Review Author Icon

                  Resident 842439

                  Verified Resident 2020

                  7/13/2023

                  The community is very clean, quiet. Staff is friendly. There are security camera's everywhere and police living and posted in complex, great pool and fitness room. I wish it was a condo I would buy it!!

                    Manager

                    7/22/2023

                    Chatterton
                    Thank you for your amazing review. At Chatterton, we are proud to provide a location that is convenient and a community that is beautifully maintained. Have a fantastic day!
                    Review Author Icon

                    Resident 655114

                    Verified Resident 2015 - 2019

                    11/24/2022

                    I enjoy there community feels very welcome to there community I love have everyone is so respectful and nice to everyone in the area. I also love how me and my friends are not far from work and far my family house

                      Review Author Icon

                      Resident 655113

                      Verified Resident 2011 - 2019

                      11/24/2022

                      I am overall very satisfied with this community. One of the most important factors that brought us here was the fact that there are many Israeli families that live here and form some sort of inner community inside the Indian Creek community.

                        Review Author Icon

                        Resident 655112

                        Verified Resident 2008 - 2019

                        11/24/2022

                        The community is manicured and beautiful. If you are a pet lover, especially dog lover/walker, you will feel right at home. If you are not a pet lover, all dogs are on a leash and never bark! It's quiet and you'll love the amenities.

                          Manager

                          12/6/2022

                          Chatterton
                          Very glad the dogs don't bark!
                          Review Author Icon

                          Resident 655111

                          Verified Resident 2000 - 2019

                          11/24/2022

                          My experience has been very good. Honestly I choose this apartment due to its close location. To my work and due to other features such as a covered garage. I have only had a few issues with the apartment and it has always been delt… See More >
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                            Resident 655110

                            Verified Resident 2016 - 2019

                            11/24/2022

                            Great location, newly renovated stainless packed apartment with great access to the highway and shopping #food choices. Staff is friendly and helpful and the pool area is fantastic for spending hot summer days with an adult beverage. Two thumbs up

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                              anonymous

                              Resident 2016 - 2019

                              11/1/2022

                              I haven't had any issues with this apartment complex. The staff is always super nice when I have to go pick up packages, the maintenance people are always very speedy and polite. We did have an issue where several cars got broken into, but it… See More >
                                Manager

                                11/22/2022

                                Chatterton
                                There's nothing more stressful than a new move which is why our team goes the extra mile to ensure all new residents feel welcome from day one. Rest assured this level of service won't change during your time with us. We sincerely appreciate you taking the time to write about your experience.
                                Review Author Icon

                                s.black-apttest

                                Resident 2016 - 2019

                                10/6/2022

                                it's nice living there it's a quiet area so clean and berry good hand acttention there is enough parking area bus station parking good management they are so friendly end helpful they have a nice kind and honest maintenance stuff.

                                  Manager

                                  11/22/2022

                                  Chatterton
                                  WOW! Thank you for the 5 stars across the board! It is wonderful to hear all of the things you love about Chatterton! I have shared your compliments with my staff and we appreciate your kinds words! Thank you
                                  Review Author Icon

                                  mcurtis-apttest

                                  Resident 2016 - 2019

                                  9/7/2022

                                  We lived at this community for a little over 3 years and absolutely loved it! The community is very well kept and walking distance to a shopping center and other major restuarants as well as Costco. I can not rave about the leasing staff enough.… See More >
                                    Review Author Icon

                                    j.mooney-apttest

                                    Resident 2019

                                    8/18/2022

                                    The staff was friendly, patient, and knowledgeable; even the clubhouse gave a great first impression walking onto the property. They accommodated our urgent move in time of less than two weeks with ease. We could not be happier with the apartment we chose. Its very… See More >
                                      Review Author Icon

                                      a.levine-apttest

                                      Resident 2015 - 2019

                                      8/14/2022

                                      This location was one of my top choices when I was looking for somewhere to stay in this area. I have been here for 4 years now. Property owners change about a year ago and things have gotten much better. It has been a good… See More >
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                                        npope-apttest

                                        Resident 2018 - 2019

                                        8/2/2022

                                        Enjoyed our time here but our lease is not being renewed without any reason. Our rent has always been paid on time and we do not understand why. Was told it was just a management decision. So many people are leaving hard to understand why.

                                          Review Author Icon

                                          lbeck-apttest

                                          Resident 2018 - 2019

                                          6/29/2022

                                          My complaints are few. I love it here. I wish that some of the residents cared more about where they lived. It would be great to have more maintenance staff. It would also be great if upgrading the inside of the apartments could catch up… See More >
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                                            jowens-apttest

                                            Resident 2019

                                            6/12/2022

                                            Nice building except some inner parts are old like carpet, bath and kitchen tools are not new. The maintenance efficiency could be improved. One more thing to improve is the internet. The rate is very high in terms of the service quality

                                              Review Author Icon

                                              anonymous

                                              Resident 2019

                                              5/22/2022

                                              The staff is very friendly and the property is always clean, the apartments are fairly modern and the maintenance crew is fast to lend a helping hand, couldn't be happier. The trash fills up fast, but it fills at the front of the dumpster, leaving… See More >
                                                Review Author Icon

                                                vbass-apttest

                                                Resident 2019

                                                4/22/2022

                                                I had such a wonderful experience getting my first apartment here. Saybah, Andrea, Kenneth and everyone else were such warm, professional, happy, and helpful people. I couldn't have asked for a better experience. They helped me through the whole process and went out of their… See More >
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                                                  Questions & Answers (4)

                                                  d.sweeney-apttest
                                                  Asked on: 04/02/2019
                                                  Q: Is the fitness center open 24/7?
                                                  Anonymous
                                                  Asked on: 03/31/2019
                                                  Q: Is there any income based rentals there? I’m one middle aged disabled woman who lives alone on a fixed income. I lived there 30 years ago and sorry I ever left. It would be like winning the lottery for me to be able to come back. Please let me know, I’d be the best tenant ever and help with whatever I could do. Best apartment I ever had!!
                                                  abril-apttest
                                                  Asked on: 01/08/2019
                                                  Q: Hello: I would like to apply. What are the requirements? And are there any apartments available? Thanks!
                                                  aniyahcombs-apttest
                                                  Asked on: 11/21/2018
                                                  Q: do they offer handicapped parking?

                                                  Frequently Asked

                                                  How is Chatterton Rated?
                                                  Based on 993 number of votes by renters, Chatterton is currently rated 4.4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Chatterton?
                                                  Chatterton is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Chatterton is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Chatterton?
                                                  Chatterton is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Chatterton?
                                                  Chatterton is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Chatterton is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Chatterton?
                                                  Chatterton is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 88.8889% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 19.78 days to their community reviews in the past year.
                                                  Who manages Chatterton?
                                                  Premier Properties Demo
                                                  What is the pet policy at Chatterton?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath

                                                  Contact Property

                                                  Chatterton

                                                  March 2024

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                                                  Baths

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                                                  Chatterton is an apartment in Pelican in zip code 99832. This community has a 1 Bed, 1 Bath, and is for rent for $1,257. Nearby cities include Trussville, Madison, Glen Elder, Beloit, and Mankato.

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