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Cinnamon Trace

6 Main Street, Pelican, AK 99832
(1446 Reviews & Surveys)
$1,773/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

3.9

Grounds

4.7

Safety

4.6

Office Staff

4.1

Maintenance

4.4

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

7

Manager’s Review Engagement

A

Percentage of reviews responded to

85.71%

Manager’s Review Reply Time

B-

Average time to respond to reviews

27 days

View Community Timeline
View Community Timeline

Cinnamon Trace Reviews

(20)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 842440

Verified Resident 2020

2/13/2024

I love how quiet and tucked away this community is. Everyone is friendly & the office staff was very helpful. I do hope they are able to get extra help in the office, it was a bit hectic trying to get my lease set up.… See More >
    Manager

    2/26/2024

    Cinnamon Trace
    Thanks for taking the time to share your thoughts with us. We're so glad you love our peaceful atmosphere and have found our staff to be attentive to your needs. If you ever have any questions, please do not hesitate to reach out to our team at info@premierdemo.com!
    Review Author Icon

    Resident 842441

    Verified Resident 2019 - 2020

    2/4/2024

    I've lived in this community for two years. I have complained ad infinitum to the office staff about the relentless noise from upstairs with absolutely no relief. It makes all the nice things about living here mean nothing. Wish it was mentioned before I… See More >
      Manager

      2/8/2024

      Cinnamon Trace
      We appreciate you taking the time to share your feedback with us and invite you to reach out to info@premierdemo.com so we can learn more about your noise concerns. Please include the best method of contact, so we can speak directly. We look forward to hearing from you.
      Review Author Icon

      Resident 842442

      Verified Resident 2016 - 2020

      12/24/2023

      At first it was good but in the past year i have had some problems with management , being able to access the pool during operating hours, and getting things fixed in my apartment in a timely manner i.e. my toilet.

        Manager

        1/7/2024

        Cinnamon Trace
        We value your feedback and would like to assist with any concerns you're experiencing. Please reach out to us at info@premierdemo.com and include the best method of contact. We look forward to speaking with you.
        Review Author Icon

        Resident 842443

        Verified Resident 2018 - 2020

        10/23/2023

        My family and I have been residents of Cinnamon Trace for the past two years and Premier Properties Demo has been our landlord for the past 11 plus years. Chris has exceptional interpersonal qualities that really make a resident feel valued. Although sometimes things don't… See More >
          Review Author Icon

          Resident 842444

          Verified Resident 2020

          10/17/2023

          My family and I just moved here a little over a month ago. I am well pleased. I have had all good experiences thus far and hope to continue! Overall, the people I have come in contact with in other apartments have been friendly and… See More >
            Manager

            10/30/2023

            Cinnamon Trace
            Wow, this is excellent to hear! We are so pleased your experience has been lovely thus far and you're looking forward to the remainder of your residency. Welcome to the neighborhood!
            Review Author Icon

            Resident 842445

            Verified Resident 2019 - 2020

            7/23/2023

            From day one the staff at Cinnamon Trace have been nothing but kind and helpful. From the tour to signing the lease to every question or request I have had, I was met with such professionalism and a genuine sense of care and kindness. I… See More >
              Manager

              7/29/2023

              Cinnamon Trace
              Dear valued resident, thank you for your awesome review. Our team at Cinnamon Trace strives to provide a happy and comfortable community for everyone to enjoy. We appreciate your feedback and wish you a great rest of your day!
              Review Author Icon

              Resident 842446

              Verified Resident 2019 - 2020

              6/7/2023

              The office staff is amazing. Mr Chris and Mrs Jameson are such sweet caring people and very understanding. Helped my move in process as much as possible so my kids could start school in a reasonable time.

                Manager

                6/15/2023

                Cinnamon Trace
                Thank you for your glowing review. Our team at Cinnamon Trace aims to provide residents with a fantastic experience, and we're delighted to hear your residency has been satisfactory. We hope you and your family have a lovely day!
                Review Author Icon

                Resident 655118

                Verified Resident 2012 - 2019

                11/24/2022

                I had a bad experience here when I first moved in. The management and I got off to a bad start. Everything is good now but I don't want to refer anyone here incase they have a bad experience like I did. Very sorry but… See More >
                  Review Author Icon

                  Resident 655117

                  Verified Resident 2001 - 2019

                  11/24/2022

                  Great place to live, convenient location and amenities, nice neighbors. The staff is extremely helpful and cares about making the community a great place to live. Having sunshine foods to pick up groceries is a huge help in downtown Cincinnati. The pool is a lot… See More >
                    Review Author Icon

                    Resident 655116

                    Verified Resident 2009 - 2019

                    11/24/2022

                    This community is worth the stay. I moved in around September and although I had a minor issue upon move in, they resolved the issue quickly. I would recommend anyone specially those who are looking for student housing.

                      Review Author Icon

                      Resident 655115

                      Verified Resident 2013 - 2019

                      11/24/2022

                      One of the main reasons I chose to move here was location. There are a lot of great communities out there, but this one has a competitive edge due to its closeness to downtown and location. Newport is central to really any part of Cincinnati.… See More >
                        Review Author Icon

                        anonymous

                        prospectiveVisited 2019

                        9/18/2022

                        Although I haven't moved in yet, the application process was FLAWLESS! Steven Swan definitely played a factor in me deciding to move here. He does a fantastic job making the residents feel comfortable, handles everything in a very timely manner, and goes out of his… See More >
                          Manager

                          11/22/2022

                          Cinnamon Trace
                          Amazing! I am excited to share this review with Steven! Our residents sure do love him and it seems you have had a fantastic experience! We are looking forward to having you as a resident where you can enjoy all of the luxury amenities!
                          Review Author Icon

                          asingleton-apttest

                          Resident 2016 - 2019

                          9/3/2022

                          Since we have moved in we have enjoyed our experience We love the landscape, the maintenance of the property and the regular cleaning of the property the staff is professional in every sense and friendly Would like to see the awning put back over the… See More >
                            Manager

                            11/22/2022

                            Cinnamon Trace
                            What a wonderful review! We are excited you hear you had a great experience during your move in! We work very hard at keeping the landscape looking beautiful and appreciate your kind words. Thank you for the suggestion in regards to the awning, we will be sure to take a look and see if we are able to accommodate the suggestion.
                            Review Author Icon

                            g.landry-apttest

                            Resident 2009 - 2019

                            8/22/2022

                            Mantennace Man in charge at present time " Is a God Send" Office Management and Staff are the greatest. I have seen. This place has been really Upgraded and safety features added. Grounds have more Lighting. Iron Fence put up all around property. Apartments have… See More >
                              Review Author Icon

                              fcharles-apttest

                              prospectiveVisited 2019

                              8/14/2022

                              This review is from the standpoint of a prospective resident: I was able to book a tour immediately after I inquired about the property...literally an hour. Michael was really helpful, went above and beyond to show me every single feature the property has to offer.… See More >
                                Review Author Icon

                                bryson-apttest

                                Resident 2016 - 2019

                                8/12/2022

                                Since we have moved in we have enjoyed our experience We love the landscape, the maintenance of the property and the regular cleaning of the property the staff is professional in every sense and friendly Would like to see the awning put back over the… See More >
                                  Review Author Icon

                                  posborne-apttest

                                  Resident 2018 - 2019

                                  7/30/2022

                                  Great customer service. The ladies in the management office are excellent customer service providers. My apt is spacious , the neighborhood is quiet, and safe. I enjoy coming home . I never have a problem parking. The security checks the grounds and buildings regularly.

                                    Review Author Icon

                                    anonymous

                                    Resident 2019

                                    7/25/2022

                                    Been a resident here for a couple of months and I must say I'm pleasantly surprised. I live on the first floor of seven and I was skeptical of hearing everything above me well I'm here to say my apartment is as quite as can… See More >
                                      Review Author Icon

                                      astevenson-apttest

                                      Resident 2017 - 2019

                                      5/15/2022

                                      This apartment complex is pretty well organized and the staff are always friendly. I wish I could live here forever! They go over the top with community events like "Mimosas with the Managers" or holiday parties. My only comment is that sometimes they say they… See More >
                                        Review Author Icon

                                        d.sweeney-apttest

                                        Resident 2015 - 2019

                                        5/7/2022

                                        For the most part it has been a good fit for me. The pool being open early spring and staying open year round is a big positive. The new and improved gym is awesome. The only negative would be the many changes in… See More >

                                          Office Hours

                                          • Sunday: 12:30 AM - 05:30 PM
                                          • Monday: Closed
                                          • Tuesday: Closed
                                          • Wednesday: Closed
                                          • Thursday: Closed
                                          • Friday: Closed
                                          • Saturday: Closed
                                          This community is managed by

                                          Premier Properties Demo

                                          A-
                                          A-
                                          Communities
                                          14

                                          Questions & Answers (3)

                                          dhooper-apttest
                                          Asked on: 05/24/2019
                                          Q: Does the season's of bel air have 3 bedroom apartments
                                          Manager

                                          06/25/2019

                                          Cinnamon Trace
                                          A: Yes we do!!
                                          agardner-apttest
                                          Asked on: 03/19/2019
                                          Q: Do you have any one bedroom apartment that are available right now?
                                          bryson-apttest
                                          Asked on: 03/09/2019
                                          Q: I'll call for maintenance in February they didn't come!!!! I call for maintenance in March and they still did not come. WHY?????

                                          Frequently Asked

                                          How is Cinnamon Trace Rated?
                                          Based on 1446 number of votes by renters, Cinnamon Trace is currently rated 4.6 out of 5 stars.
                                          How satisfied are residents with the upkeep and overall appearance of the grounds at Cinnamon Trace?
                                          Cinnamon Trace is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                          How effective was the maintenance team when resolving your problem?
                                          Cinnamon Trace is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                          What are noise levels like at Cinnamon Trace?
                                          Cinnamon Trace is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                          How safe is Cinnamon Trace?
                                          Cinnamon Trace is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                          How satisfied are residents with the neighborhood?
                                          Cinnamon Trace is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                          How satisfied are residents with the staff at Cinnamon Trace?
                                          Cinnamon Trace is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                          How often does management engage with reviews?
                                          Managers have responded to 85.7143% of their community reviews in the past year.
                                          How quickly does management engage with reviews?
                                          Managers have replied within 27 days to their community reviews in the past year.
                                          Who manages Cinnamon Trace?
                                          Premier Properties Demo
                                          What is the pet policy at Cinnamon Trace?
                                          No pet policy available
                                          What types of floor plans are available?
                                          1 Bed, 1 Bath

                                          Contact Property

                                          Cinnamon Trace

                                          March 2024

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                                          Beds

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                                          Baths

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                                          Cinnamon Trace is an apartment in Pelican in zip code 99832. This community has a 1 Bed, 1 Bath, and is for rent for $1,773. Nearby cities include Trussville, Madison, Glen Elder, Beloit, and Mankato.

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