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Pottsville

12 Main Street, Pelican, AK 99832
(1184 Reviews & Surveys)
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epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.8

Safety

4.0

Office Staff

4.2

Maintenance

3.8

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

5

Manager’s Review Engagement

A-

Percentage of reviews responded to

80.00%

Manager’s Review Reply Time

B-

Average time to respond to reviews

24.4 days

View Community Timeline
View Community Timeline

Pottsville Reviews

(20)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 842462

Verified Resident 2020

2/1/2024

MRS. BRYANT WAS AND IS VERY HELPFUL AND PATIENT! I WAS MOVING FROM OUT OF STATE AND SHE MADE THE PROCESS AS SMOOTH AS CAN BE. THE NEIGHBORHOOD IS NICE AND QUIET. THE GROUNDS ARE KEPT. THE PLAYGROUND AND POOL ARE ALSO LITERALLY IN MY… See More >
    Manager

    2/15/2024

    Pottsville
    We're thrilled to hear you're extremely satisfied with your experience at Pottsville! It's great to know our team was instrumental in ensuring the move-in process was smooth and you were able to start enjoying your experience right away. Thanks for the great review!
    Review Author Icon

    Resident 842463

    Verified Resident 2020

    12/28/2023

    I have only been here for a month but so far the main issue I'm having are bugs. Not a major problem and I assume it's only because I'm on the first floor so I would think it may be worse. Overall a nice apartment… See More >
      Manager

      1/11/2024

      Pottsville
      Thanks for taking the time to share this feedback with us. We're glad you find Pottsville to be a nice place to call home, but we invite you to reach out to info@premierdemo.com so we can assist with any questions or concerns you have. Hope you have a good rest of your day!
      Review Author Icon

      Resident 842464

      Verified Resident 2020

      12/20/2023

      I only been out Pottsville for a week now. I Love my apartment. Office staff is wonderful the community is nice and peaceful so far. The only problem I had was a few roaches which the office staff handling other than that we love Pottsville.

        Review Author Icon

        Resident 842465

        Verified Resident 2019 - 2020

        9/24/2023

        It was my first apartment , i don't have to many complaints besides .. the bathroom walls melt in the master bath , the door knobs don't match , they patched up parts of the apartment.. barely . there was a roach problem that they… See More >
          Manager

          10/2/2023

          Pottsville
          Thank you for your feedback. We appreciate all reviews to help us know ways to not only meet your expectations, but exceed them. If you'd like to discuss your experience, please feel free to reach out to us at info@premierdemo.com.
          Review Author Icon

          Resident 842466

          Verified Resident 2019 - 2020

          9/20/2023

          love living here, staff is friendly and courteous. Doesn't take long to get work orders completed. Nice and Quiet here, Love being able to sit on my patio and enjoy the weather. I Have been raving about Pilot House since moving here

            Manager

            10/3/2023

            Pottsville
            This is incredible feedback; thank you so much! We are so pleased to hear Pottsville is everything you hoped for and you're enjoying your home, including the lovely patio! Thanks again for taking the time to share your awesome experience.
            Review Author Icon

            Resident 655146

            Verified Resident 2004 - 2019

            11/24/2022

            Great community. Definitely a "home" without actually owning one. I can walk the property (exercise) anytime day or night and feel safe. The Community Garden provides residents a way to grow a vegetable or flower garden. The dog park is nice to… See More >
              Review Author Icon

              Resident 655141

              Verified Resident 2008 - 2019

              11/24/2022

              We were very lucky to find indian lookout! They are very pet friendly (which I love) The location is close to everything, but also very excluded. Office staff is very friendly, the grounds and pool are very clean, and the layout of the apartments are… See More >
                Review Author Icon

                Resident 655140

                Verified Resident 2010 - 2019

                11/24/2022

                I really enjoy the gym and pool. The maintenance guys are so nice and will get the job done as soon as possible for the residence. They'll quickly order parts to things if needed. I appreciate them! I feel well taken care of here.

                  Review Author Icon

                  Resident 655139

                  Verified Resident 2009 - 2019

                  11/24/2022

                  Great apartment and community. My only complaint is the price. The rent increases and decreases based on supply and demand. When I first looked at the apartment it was listed at $900. A week later it went up to $925, a few weeks later $955,… See More >
                    Review Author Icon

                    Resident 655138

                    Verified Resident 2017 - 2019

                    11/24/2022

                    Very nice apartment complex. Aside from being a short commute downtown, the apartments are safe, clean, and relatively quiet. Maintenance requests are completed in a timely manner. The leasing staff is readily available for anything that may come up. I love it here!

                      Review Author Icon

                      margaretdrake-apttest

                      Resident 2016 - 2019

                      10/28/2022

                      I have lived here for almost 3 years and I absolutely love it! It's so new, modern, and up to date. I rarely have problems and if I do, management usually handle it pretty quickly. I love the gym and the pool. The only down… See More >
                        Manager

                        11/22/2022

                        Pottsville
                        Hello Margaret and thank you for being with us for almost 3 years! We agree, there's so much to love about Pottsville and it's great to know you would recommend the community to others. We will continue to monitor our parking situation and make improvements whenever possible. Thanks again for this 5-star review!
                        Review Author Icon

                        tobiasfischer-apttest

                        Resident 2019

                        9/23/2022

                        The leasing and maintenance staffs are very professional and accommodating for any needs I have since I moved in at the end of January 2019. My apartment is great and very spacious. The upstairs tenants are very noisy but I am overall content living… See More >
                          Manager

                          11/22/2022

                          Pottsville
                          Hi Tobias, We so appreciate this 5-star review! Thank you for praising our leasing and maintenance teams, they work extremely hard to make sure all of our residents are respected and taken care of. We also want you to enjoy your home to the fullest and would like to speak with you further about your exact issue with your upstairs neighbors. Please let us know if they are not adhering to our quiet hours so we can reach out to them. Thanks again for taking the time to write about your experience.
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                          anonymous

                          Resident 2019

                          9/18/2022

                          I have just recently moved in. From the initial tour to the day I picked up my keys everyone in the office has been very helpful. My leasing consultant was kind and knowledgeable, connecting me to everyone in the office in case I needed something… See More >
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                            m.holden-apttest

                            Resident 2019

                            9/9/2022

                            It is very nice neighborhood, which is safe, clean, quiet, convenient and nice landscape. However, during my 15 year stay in US, this is my first time I encountered some problems which I hardly tolerate, like big noisy AC fan outside my bedroom window,… See More >
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                              zmcbride-apttest

                              Resident 2018 - 2019

                              9/8/2022

                              It's really a great place to stay, great staff especially since Social Block took over. Everyone is extremely nice with greeting you when you walk through the door or even when you call to ask a question. They even email you about your maintenance issue… See More >
                                Review Author Icon

                                joslyngibson-apttest

                                Resident 2015 - 2019

                                9/5/2022

                                Richmar is a wonderful place to live. The staff is always very friendly the community is absolutely beautiful and the residents are great I have been living here at Richmar for a few years and I must say that my stay here has been great.… See More >
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                                  ehunter-apttest

                                  Resident 2017 - 2019

                                  8/25/2022

                                  The management staff was great in helping my mom and me move into our new apartment back in January. We have had a few maintenance issues over the past few months, and each time, Craig, one of the maintenance men, is excellent about completing our… See More >
                                    Review Author Icon

                                    kendrick-apttest

                                    Resident 2018 - 2019

                                    6/30/2022

                                    Great community and infrastructure as a whole, everything you need in one location. The community itself is diverse, containing married people with children along with single and retired individuals.The grounds are manicured with 3 pools to chose from. Pet ownership seems high so consequently along… See More >
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                                      codycobb-apttest

                                      Resident 2017 - 2019

                                      5/27/2022

                                      It's a nice building with good amenities. The walls are thin so if that's a deal breaker for you I would not move here. It is close to grocery stores and conveniently located near a metro station. Overall a decent place to live.

                                        Review Author Icon

                                        j.michael-apttest

                                        Resident 2018 - 2019

                                        5/7/2022

                                        In this community it is quiet at night and I do feel safe coming home at late hours and leaving early to go to work. Alot of big dogs which I find unusual for 2-bedroom apts...there seem to not be a size limit with… See More >
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                                          Questions & Answers (7)

                                          Anonymous
                                          Asked on: 06/10/2019
                                          Q: Will you please tell me about the soundproofing used in the construction of your apartments to lesson the transmission of sounds through ceilings/floors and adjacent apartment walls? Thank you.
                                          Anonymous
                                          Asked on: 05/12/2019
                                          Q: Is there sound prodection used between the apartment floors?
                                          ehunter-apttest
                                          Asked on: 04/19/2019
                                          Q: Is the fitness center open 24/7?
                                          fzhang-apttest
                                          Asked on: 04/04/2019
                                          Q: What size are the beds in the apartments? Are they full or queen size?
                                          Anonymous
                                          Asked on: 02/16/2019
                                          Q: my question Can 5 people live in 2 bedroom which has 2 bhatroom and large bedroom ?
                                          tobiasfischer-apttest
                                          Asked on: 01/26/2019
                                          Q: rental cost for a small dog
                                          r.lozano-apttest
                                          Asked on: 11/08/2018
                                          Q: I need a honest review of this place from someone whose down to earth and not a sensitive critic. Ive lived in trash places, anyone complaining about this place, has no idea what a garbage apartment complex looks like. I don’t care about if the staff we’re mean to you and hurt your little feelings. All I care about is the sound between the apartments. I don’t wanna hear my neighbors goin crazy and I don’t want them to hear me. So if anybody who lives there has an honest review of the sound proofing of the walls please respond. I just need to know is it that bad??

                                          Frequently Asked

                                          How is Pottsville Rated?
                                          Based on 1184 number of votes by renters, Pottsville is currently rated 4.4 out of 5 stars.
                                          How satisfied are residents with the upkeep and overall appearance of the grounds at Pottsville?
                                          Pottsville is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                          How effective was the maintenance team when resolving your problem?
                                          Pottsville is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                          What are noise levels like at Pottsville?
                                          Pottsville is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                          How safe is Pottsville?
                                          Pottsville is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                          How satisfied are residents with the neighborhood?
                                          Pottsville is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                          How satisfied are residents with the staff at Pottsville?
                                          Pottsville is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                          How often does management engage with reviews?
                                          Managers have responded to 80% of their community reviews in the past year.
                                          How quickly does management engage with reviews?
                                          Managers have replied within 24.4 days to their community reviews in the past year.
                                          Who manages Pottsville?
                                          Premier Properties Demo
                                          What is the pet policy at Pottsville?
                                          No pet policy available

                                          Contact Property

                                          Pottsville

                                          March 2024

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                                          Beds

                                          0

                                          Baths

                                          0

                                          Pottsville is an apartment in Pelican in zip code 99832. This community has a 0 Bed, 0 Bath Nearby cities include Trussville, Madison, Glen Elder, Beloit, and Mankato.

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