The home move in could be so much better with walk through. We were welcome By roaches in our apartment. The staff doesn't answer the phone. Valet trash pick up with our neighbors Is a mess. Trash left for days outside of their apartments which causes Nats and more insects
Manager
9/11/2020
Avenues of Lakeshore
Hi My team and I would like to extend our sincerest apologies to you for your experience here at Avenues of Lakeshore. It is our goal to provide customer service each and every day. You are correct we have had some hiccups and we are working to improve the areas. We recently pressured wash all of the breezeways using an outside company using special chemicals to remove stains. We are working with the vendor that picks up the trash. We are also working to communicate with the residents of when the trash can be put outside for pick up and the hours. Please reach out to me via email and I can assist with getting you neighbors trash cleaned up asap.iSincerely,Tina Placecnia Area Manager tplacencia@hrpliving.com