Review History for anonymous

Parkside Apartments


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anonymous

Resident 2020

8/26/2020

Staff says that they will follow through on xyz but never does. The mail room is covered with mail and packages. If you live on the south facing side of the building you will be woken at dawn daily by industrial size dumpsters. Save your money! There are nicer places to live in Birmingham.
    Manager

    8/27/2020

    Parkside Apartments
    Good Afternoon, First, we would like to thank you for leaving us a review. Whether good or bad, we welcome any feedback we can get from our residents as we are constantly striving to improve. We do hate that your experience here at Birmingham Parkside has not been the best so far, but we would like the opportunity to change that. In regards to the mail room, and the fact that we are unable to accept packages in the office due to the current COVID pandemic, we have begun making it a priority to organize the packages every afternoon in an attempt to declutter and clean up the area. We are also working with our mail carriers to ensure they are properly scanning packages into the HUB, and not simply leaving them on the floor and in the way. It’s a work in progress, but hopefully you have noticed an improvement over the last few weeks. As for the early morning trash pickup, we too are just as frustrated as you are. We have contacted them on numerous occasions attempting to rectify this issue, but unfortunately have had no success. I am happy to report though that we have given notice to cancel our contract with this provider, and will be switching to a new company effective at the end of September. Please give the property manager a call at your earliest convenience to discuss these matters in more detail. We appreciate you calling Birmingham Parkside home, and look forward to hearing from you again soon! Thank you, Birmingham Parkside

    Review 73 out of 98

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    Parkside Apartments

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