Review History for anonymous

Brook Highland Place


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anonymous

Resident 2015 - 2016

6/26/2016

DO NOT MOVE HERE. If this review keeps one person from moving here, I count that as a win. I have been here for a year. I have two weeks left till I move and I absolutely cannot wait. We moved in the summer last year and when we moved in, we had 15 maintenance requests that went unfulfilled for 3 months. We have had countless maintenance and pest issues. Neighbors are noisy and inconsiderate. If you enjoy your sleep at 1-2 in the morning, don't move here. Tenants wake you up with their loud bass speakers cruising through the complex. They tell you that you can't leave cars parked for long periods of time, otherwise they will tow you. However, thats not true. There are cars that have been abandoned to the point that you cannot even see through the windshield because it's covered in tree sap. I have complained several times about these cars taking up prime parking and the office does nothing. 75% of the way through our lease, Cottonwood sells the complex to Dasmen Residential. No improvement aside from the new fountain in the water. However, they have run an extension cord from one of the power blocks and left all of the cords exposed to the elements. Can you say fire hazard?? Palmetto roaches everywhere. Get everything you talk to office staff about in writing. They will cut you out of your deposit and money in a heartbeat. And finally, if you want to swim to cool yourself off in the hot alabama summer, consider yourself let down. The pool has been closed off an on all summer because the idiots in the office can't seem to keep the pH maintained. I'm sure they learned this because some kid had their skin fried off by the acidic water. Do not move here. There are plenty of other affordable apartments in birmingham. Do NOT move here.
    Manager

    10/5/2015

    Brook Highland Place
    Hello Anonymous, Thank you for your feedback and letting us know your concerns. I apologize that there has been issues with your time here. I would love to speak with you further about them and try to resolve anything outstanding. Please call or stop by the office at your convenience. Best, Community Manager

    Review 27 out of 205

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