Review History for anonymous

Colony Woods


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anonymous

Resident ā€¢ 2019

5/26/2019

Not worth what they charge you. The location is great and the apartments are spacious but that's about it. The staff in the office is constantly changing so no one has any idea of who you are and any ongoing issues you are having. Our air conditioner broke countless times and we were told more than once that because of the temperature it wasn't a priority. Our apartment had flooding more then once and no one really seemed to care. When we moved out we found mold on a few of the walls where furniture had been. The water bills are outrageous. A two bedroom apartment should not have a $200 water bill. And when you ask management about it they blame the water company. We had a mice issue due to them doing construction on property maintenance did nothing about it. The trash compactor is always broken. The trash pickup is a joke they come when they feel like it. All in all not worth the money they charge you.
    Manager

    5/31/2019

    Colony Woods
    Hello,We are sorry to hear you had a bad experience at our Community. We take pride in handling and addressing all issues in a quick and timely manner. Unfortunately, due to different circumstances team members decide to take different career paths as any other work place, we do have a wonderful team in place that are always eager to help. We are more than happy to discuss any charges you are concerned about. As far as our trash compactor it had to be replaced and we have had a brand new one in place since April! Please feel free to give us a call at 205-969-0066 so we can address and take care of any further concerns. Colony Woods Management

    Review 111 out of 223

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    Colony Woods

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