Review History for anonymous

Reserve at Hampton Park


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anonymous

Resident 2003 - 2005

8/11/2005

Where should I start....Landmark Realty purchased this property several months ago and the new name is The Park at Galleria (just so you know). They first started off by placing new tile in the kitchen, bathroom, and laundry room which my fiance and I thought to be a great start. That's where the trouble began. They came in on a Friday to place our tile, in order to do this they had to move the fridge and stove into the dining room and remove the laundry room doors which was understandable since they promised to put everything back within 24 hours...well three days later and several phone calls to the office someone came and put the stove and fridge back, but did not put the laundry room door back. Well, since they still had to put the new tack strips down we assumed that they would install doorafterwards.It has now been five months and after about fifteen phone calls and seven trips to the office to complain the door is still leaned againist my washer and the tack strips have not been installed. One month ago several of the neighbors in our building were broken into and had many items stolen. When we asked management why we had to find out this happened though our neighbors the manager's response was "it's not our responsibility to tell you, if you want to know what is going on around here you need to read the paper." Also, we needed a new air filter for the central heat and it took two weeks of going into the office everyday to get it changed and when I requested that they just give me one they said we can only fill out a work order for it. Once I finally got it installed they put it in upside down. Last but not least Tuesday August 8, 2005 I received a letter on my door stating I had not paid my rent after my rent check had already cleared the bank. When I called their response was that their computers had gone down and instead of taking a pen and writing down who paid out of the 25 they didn't get input they deposited all they checks and sent out past due notices. They could of just sent out notices that their computer crashed and needed us to call in and give them the check number, but they chose to be rude and send out threatening letters of eviction. I have lived here for two years and before new mangement this was a choice place to live. Needless to say my lease is up next month I will not be renewing.

    Review 2 out of 6

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    Reserve at Hampton Park

    March 2024

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