I hate it when I am ignored by the office staff when I have a complaint. It makes my depression spiral out of control. It sucks! It makes me feel that I don't matter as a person or as an on-time paying tenant. Trying to deal with their lack of concern and with the problem I am having. I feel stuck!
Manager
6/13/2018
The Oxmoor
Thank you for your feedback, though we're sorry to see that you are less than pleased with our staff. We hold our staff to the highest standards of excellent service and we sincerely apologize if you feel received anything less than stellar service. We assure you that our staff is dedicated to providing attentive, responsive service to all of our residents, so we encourage you to give our office a call to further discuss any concerns you might have. Thank you, and we hope to hear from you soon.