| Number of reviews in the past 365 days | N/A |
| Percentage of reviews responded to | N/A |
| Average time to respond to reviews | N/A |
701 Crest Valley Way, Birmingham, AL 35212
Ratings & Reviews (41 Reviews)
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Crystalsimmons • Resident • 2017 - 2018 Recommended
Updated 09/02/2018
Reviewed 09/02/2018
A quiet and nice place to live. I lived here for 3 years and don't have any complaints. Ashton and her team did everything in their hands to make my living there the best experience. Every time we had an issue that required maintenance Cee would… See More
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Resident • 2014 - 2015 Not Recommended
Updated 06/28/2015
Reviewed 06/28/2015
I do NOT recommend these apartments! They are the worst when it comes to EVERYTHING! Maintenance, ground keeping, neighbors, OFFICE STAFF is all terrible! These apartments are ROACH INFESTED and the office staff could care less. On the day I moved in the apartment smelled old… See More
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Resident • 2014 Recommended
Updated 12/02/2014
Reviewed 12/02/2014
I have lived here for almost 6 months now, having moved-in in August 2014, and find it to be the best living space for the price in this city. The office staff is exceptional; kind, polite, and lenient if you are having issues. The maintenance is… See More
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Resident • 2013 - 2014 Not Recommended
Updated 05/07/2014
Reviewed 05/07/2014
This is the worst place ever!!!!!!!!! The maintenance never fits what need to be fix... They will tell you they coming back and will never show back up! The people in the office is rude and just Dont care... I told them I had a new… See More
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Resident • 2013 - 2014 Recommended
Updated 01/30/2014
Reviewed 01/30/2014
My wife and I moved here in September of last year (2013) and have been very happy with the Office staff and management, and the Maintenance Staff. The office staff is always friendly and actually documents your concerns or maintenance needs. The Maintenance guys are always… See More
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Resident • 2012 - 2014 Not Recommended
Updated 01/03/2014
Reviewed 01/03/2014
I will not recommend any one with a life goal to live at Town park apartment homes. My sister and I never complain about the candy rapper and ice cream paper that is always on the ground around the apartment. when there is a small problem… See More
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Resident • 2012 - 2013 Recommended
Updated 11/16/2013
Reviewed 11/16/2013
For the most part, things are OK here. Not really many major complaints. (I've been here for more than a year now, so I guess some things are just starting to get on my nerves, though they're mostly workable.) An important thing to mention is that… See More
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Resident • 2012 - 2013 Not Recommended
Updated 06/09/2013
Reviewed 06/09/2013
AN HONEST REVIEW!!!! I've been living in this complex for about a year, and the experience has been mediocre at best. I'll break this down into 2 segments: 1. The Building- Modest 2 bedroom apartment with 1.5 baths and a large common room that serves as… See More
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Resident • 2013 Recommended
Updated 05/08/2013
Reviewed 05/08/2013
My family just moved in. For perspective renters that may read these ratings, please know that this property has been bought out by another company and they have did a complete 180 with the management staff. They are very professional, pleasant and AVAILABLE! Everybody in the… See More
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Resident • 2012 - 2013 Not Recommended
Updated 05/07/2013
Reviewed 05/07/2013
I was not at all pleased with my time at Town Park. The walls are incredibly thin and you get to know your neighbors a little too well. We could here every time our upstairs neighbor (who was not very large at all) made a single… See More
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Resident • 2006 - 2013 Not Recommended
Updated 02/17/2013
Reviewed 02/08/2013
This place sucks the noise level in my unit is ridiculous. People let they children play and run in the apartment like they don't have neighbors around them who in the hell does that let they children play in the house. You can hear them bouncing… See More
Town Park Apartment Homes Manager20/20/2013
I am sorry to hear that you are having a bad experience at Town Park. We are required to rent to all people who qualify according to our qualifying criteria. I would love to speak to you personally regarding your concerns. Most of what I am understanding from you is that you are frustrated with what residents let their children do and children are allowed to play outside and ride their bicycles. If they are using foul language or causing a disturbance with trash please notify me personally so I can hold the parents accountable. As far as rent specials we do have specials from time to time depending on leasing season but we offer the specials to all of those people who lease during these times. This is why some people get specials and some miss out. We do offer the same specials to all people in the time frame we are running them. Please give me a call if you are having concerns regarding your rental rate and I will be happy to see if you missed out on a special you should have received as we keep all dates documented. Our maintenance department is dedicated to making your experience at Town Park an enjoyable one and if we missed something please call me directly so we can address any concerns. During times of short staffing we do close the door if we are out on property with other visitors. Also, we do not have a window on our front door which makes it difficult to see in and that we are here in the office. If the office door is closed it doesn't mean it is locked. We have had some cold weather lately and have had to shut our front door but the office sign says we are open. If you have specific concerns regarding any of our office staff please be sure to contact me directly so we can discuss and remediate your concerns. We definitely care about your concerns and wish to make your experience at Town Park an enjoyable one. I would love the opportunity to discuss these matters with you and I am available during business hours Monday through Friday. If I have to make myself available at another time for your convenience, please let me know. I will also be happy to come to your residence if that is more comfortable for you. My name is Robin Hixson and you can reach me at 205-591-4728 and if I am unavailable, please leave a message and I will return your call within 24 hours. Thank you kindly, Robin Hixson
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Toya23 • Resident • 2012 Recommended
Updated 11/13/2012
Reviewed 11/13/2012
please call me at 2055003953
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sexyangie104 • Resident • 2011 - 2012 Recommended
Updated 10/08/2012
Reviewed 10/08/2012
For me, Town Park is a nice place to live. In comparison to some surrounding apartment complex, the value for the dollar is very adequate. The only complaint is the thin walls and ceilings; you can hear everything. I stay on the bottom level and feel… See More
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Resident • 2012 Not Recommended
Updated 09/25/2012
Reviewed 09/25/2012
I WRITE THIS REVIEW AFTER LIVING HERE FOR ABOUT A MONTH AND A WEEK. DURING THIS TIME, I HAVE HAD TO CALL THE COURTESY OFFICER AND EVEN THE POLICE TO COMPLAIN ABOUT THE NOISE, LOITERING, LOUD MUSIC AND UTTER CHAOS FROM EVENING UNTIL THE MORNING HOURS.… See More
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Resident • 2012 Not Recommended
Updated 09/16/2012
Reviewed 09/16/2012
I haven't enjoyed staying here , you hear people walking , talking , having sex up stairs from me. in the summer time you hear people running up, and down the stair way, you can't get any sleep at night. the pool stay close more than… See More
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Prospective Resident • Visited 2012 Not Recommended
Updated 09/04/2012
Reviewed 09/04/2012
I hate the apartments! I hate management! They have some of the worst people living here! Noisy people that don't sleep and they got bad kids thar run in the apartment all day when there is a playground outside. You call management and they say will… See More
Town Park Apartment Homes Manager05/05/2012
If you have noise issues afterhours please do not hesitate to call our answering service by dialing the main line and leave a message for our courtesy officer. He will respond to your call immediately. We take all the comments from our residents very seriously. I regret that your experience has not met up to your expectations. I encourage you to contact me, your community manager directly to see how I can resolve your issues.
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Resident • 2011 - 2012 Recommended
Updated 07/22/2012
Reviewed 07/22/2012
The apartment is wonderful. I LOVE THE FACT THE EVERY THING IN THE APARTMENT IS UP TO DATE. I DONT HAVE A PEST PROBLEM COMPARED TO OTHER PLACES, I HAVE NEVER SEEN A ROACH IN MY APARTMENT WHICH I AM VERY HAPPY. I DONT HAVE KNATS… See More
Town Park Apartment Homes Manager05/05/2012
We are so happy to have you as a resident and are glad to hear the transition to your new home went smoothly. Please let us know if we can assist you further. Thanks for posting your positive feedback.
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Browneyedgurl • Resident • 2011 - 2012 Not Recommended
Updated 07/17/2012
Reviewed 07/17/2012
DO NOT MOVE HERE! I have been living at Town Park for 8 months, so I can give an accurate and HONEST review. First of all, there are too many ------ people living there. Loud music, people outside with no shirts, raggedy cars, its ------ city.… See More
Town Park Apartment Homes Manager20/20/2012
Because we do take every resident review very seriously, I have discussed yours with our management and maintenance teams. I regret that your experience has been less than what you had hoped and would like to invite you to contact our Leasing office or me personally, your community manager to resolve your issues. As of this month we have a mostly new staff including a new community manager and I encourage you to reach out to us so that we can work quickly to resove your specific concerns and ultimately restore the confidence you placed with us when you chose Town Park.
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Resident • 2012 Not Recommended
Updated 06/12/2012
Reviewed 06/12/2012
I am really upset with myself for getting this apartment. There is nothing positive that I even have to say about this place. My family and I have not been here that long and we still have roches. We had so so many problems that within… See More
Town Park Apartment Homes Manager20/20/2012
We take all feedback from our residents very seriously. I regret to hear that your expereince has not been favorable for you and your son. Every apartment receives routine quarterly pest control service. However, if you require additional pest control service, I can schedule a weekly or monthly treatment. If you are experieincing reoccuring pest or maintenance issues, I encourage you to contact me, your community manager so your concerns can be resolved.
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ContentResident11 • Resident • 2012 - 0 Recommended
Updated 06/03/2012
Reviewed 06/03/2012
I like the complex. I've almost no maintenance issues. The one time I did, they came our asap to fix the issue. I have never had issues with bugs. The one bedrooms are very spacious and the closet space is amazing!!! HOWEVER, expect to get the… See More
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BLANQUITA17 • Resident • 2012 Recommended
Updated 05/19/2012
Reviewed 05/19/2012
I love Town Park Apartments. This is the first time I feel like home when renting an apartment. The maintenance team get right on it when you have a problem and if you have a problem. I moved in three months ago and I feel very… See More
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Resident • 2012 Recommended
Updated 05/18/2012
Reviewed 05/18/2012
Moved in Town Park in April, the staff is very friendly and I love my apartment. You can tell the manager and staff works hard to keep the place looking beautiful.
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Prospective Resident • Visited 2012 Recommended
Updated 05/18/2012
Reviewed 05/18/2012
I'm refreshed to be living around people who are responsible & respectfully
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shanique1992 • Resident • 2012 Recommended
Updated 05/17/2012
Reviewed 05/17/2012
I just moved in Town Park 2 months ago and I love it!
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Dhill2008 • Resident • 2011 - 2012 Recommended
Updated 05/15/2012
Reviewed 05/15/2012
This is a great community to live in. The office staff is great and so is the maintenance. We never have any problems and plan to renew again at the end of our lease! I would definitely reccomenf this apartment community to anyone !
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