Review History for Sarah_W287

Barstone Apartments


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Sarah_W287

Resident 2016 - 2017

8/1/2017

The staff at Barstone have been incredibly helpful, understanding, and hardworking since day one of my interactions with them. Due to an emergency situation, my boyfriend and I needed an apartment on a very short notice last year. Sara, the leasing consultant, was not only able to get us an apartment that fit our budget on such a short notice, but she also made us feel incredible welcome and a part of the community from the moment we met her. Fast forward a few months, and our A/C unit goes out (because these 100-degree summers really can exhaust an air conditioner). I called them first thing in the morning, and less than an hour later, maintenance was by and had it back up and running. They do their best to keep the laundry facility clean, and there's never been a broken washer or dryer, and the pool and courtyard are always well kept. Before any work is done complex-wide, the office staff always sends out fliers at least a week in advance to notify residents, which is a great courtesy to us. And on top of all of that, our neighbors have always been so kind! While living in my one bedroom, I was always sad to see my neighbors moving (even though the majority of them were just moving buildings!) After our year long lease was up, my boyfriend and I needs more space, but were so happy with Barstone that we didn't want the hassle of looking for a different apartment that we knew we wouldn't be as happy with. We spoke with Scarlett, the office manager, and she not only was able to get us into a bigger apartment in the complex, but was so friendly and helpful throughout the entire process. And now I've got some of my old neighbors back! Barstone Apartments really has been a dream come true to my little family. The staff is helpful, friendly, understanding, and really works hard to make an inclusive and warm community. I couldn't wish for anything more from a home.

    Review 8 out of 48

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    Barstone Apartments

    March 2024

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