Review History for anonymous

Highland Hills Apartment Homes


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anonymous

Resident 2011 - 2013

4/9/2013

This apartment complex is not as nice as it initially appears to be. The apartments are poorly built. While I lived there I could hear my neighbors through the vents as clearly as if they were in the apartment with me. The walls are not square. There seemed to be a bug problem seasonally and I only saw pest control twice throughout my entire time living there. The place is absolutely not pet freindly at all. There is only one waste station to properly dispose of your pets waste for the entire complex. The staff will also berate you for having pets. The staff continually sent out condescending letters reminding us of how discusting dogs were and that we had to walk them off property. Yes, sometimes people were irrisponsible and did not pick up after their pets, but those instances were few and far between. There was no where to walk my dog, unless it was in the road. Also, the dog park they boast about has been conveniently placed in a drainage ditch at the lowest point of the property with no waste station in sight. The property is poorly managed and it seems like the office staff is more concerned about making excuses and brushing off residents' complaints than it is running an efficient apartment complex. They are very disrespectful and there seemed to be a breakdown of communication between the staff. They also hired and fired four maintenance staff during my stay there, none of wich I had heard anything bad about. The pool is also pretty much a wading pool. There is maybe a three foot by three area that is deep enough for an adult. On a positive note, the maintenance staff was wonderful. They were courteous, played with my dog, took concerns seriously, and completed work orders efficiently. The area has an almost non existent crime rate, and the community is good. I would not live here again.

    Review 9 out of 12

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    Highland Hills Apartment Homes

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