Review History for Derrin_J

The Brookwood


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Derrin_J

Resident 2019

10/18/2019

Where to begin. This place has been an absolute pain to deal with from start to finish. It took about 4 weeks of back and forth via email to even get on a sublease! The management was completely unmotivated and lazy...I am literally trying to sign a lease so you can take my money and no effort or action was taken. When we did finally sign on, there were so many issues with the lease, and things wrong which caused more delay. The apartment complex is nice, but the management here (Ms. Means) leaves a lot to be desired. There is no action taken for any issues you have, and only towards the end of my lease was the trash picked up everyday to make the silly garbage fee worth it. When I sent my intent to leave, they consider you legally bound to the other person you're living with, so if you're roommates, this place is not friendly or accommodating to that, because you are viewed as one legal entity. And when it came time to give us our returned deposit, both of our names were put on one check. Who doesn't cut a check to both people when we clearly are not related? The building has acquired new management but the staff are so unmotivated to help at all it is mind-blowing. Absolutely stay away from this place at all costs and do not move in. If you can even coax someone on staff to reply with a copy of the lease for you to sign, you'll probably have signed somewhere else by then. Stay away!

    Review 61 out of 118

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    The Brookwood

    March 2024

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