Birchall at Ross Bridge

100 Birchall Lane, Hoover, AL 35226

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Birchall at Ross Bridge

100 Birchall Lane

Hoover, AL 35226

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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4.6National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4.3
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.7
Move-in
How residents felt about their move-in experience.
4.7
Unclosed Prospects
What prospective renters had to say about their visit.
4.7
Work Order
Our team's performance in responding to service requests.
89%RECOMMENDED
THIS PROPERTY
VS
76%CITY AVERAGE

Ratings & Reviews

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Verified Resident 429849 2014 - 2017 Recommended
Reviewed 12/10/2017
Birchall at Ross Bridge has provided us a quiet and safe home for many years now. The amenities, especially the gym and pool, are excellent. The apartments contain good lighting, fans, and a fantastic kitchen. The staff onsite are so friendly and helpful, service requests are… Read full review
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Birchall at Ross Bridge Manager

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Verified Resident 702143 2019 Recommended
Reviewed 10/02/2019
The Birchall Has Amazing Management Staff... Always Very friendly and Caring. The Maintenance Team is Excellent. The Living Community is unbeatable... Love...Love...Love living at The Birchall... You Will Too
Birchall at Ross Bridge Manager10/07/2019

We are grateful for your kind words for both our maintenance and office teams. It is always a joy to hear from satisfied residents such as yourself. Thank you for your review.

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Verified Resident 699597 2019 Recommended
Reviewed 09/25/2019
Maintenance has been providing good service quickly. This community has a great turn around rate. Maintenance also clean up whenever they have completed an assignment from my maintenance request. This community has succeeded my expectations. My only concern are the blinds are too short in the… See More
Birchall at Ross Bridge Manager09/30/2019

We appreciate your recognition of the exceptional service provided by Kendell and the rest of our team. Welcome to the community and thank you for choosing to make your home with us.

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Verified Resident 687661 2019 Recommended
Reviewed 08/30/2019
It's a very nice complex with extremely friendly people working in the office. I only had a few minor issues with my unit and they were all taken care of immediately. I also love having a garage! It sure is nice when it is raining out!!… See More
Birchall at Ross Bridge Manager09/04/2019

Our staff works hard to deliver superior service and value for residents each day. It is heartening to see how satisfied you are with our service. Thank you for your exceptional review and for making us your home!

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Verified Resident 680044 2019 Recommended
Reviewed 08/14/2019
I could not have been more pleased with my experience in getting into an apartment community ! The manager and staff were very courteous and helpful in every way. I would highly recommend this apartment community!
Birchall at Ross Bridge Manager08/20/2019

Exceptional service is our goal, and it sounds like we got it right! Thank you for taking the time to leave us a review and for recommending our community to others. Please let us know if there is ever anything we can do for you.

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Verified Resident 673270 2017 - 2019 Not Recommended
Reviewed 08/04/2019
Overall, a good experience. Office staff have been so helpful anytime we have needed them and maintenance staff do a great job. Only negatives are distance from everything and rent is pretty expensive for two bedrooms considering what you get- aside from the appliances and kitchen… See More
Birchall at Ross Bridge Manager08/08/2019

Thank you for taking the time to leave us a review and let us know how we are doing. We are so glad that our amazing staff has taken such great care of you. As you mentioned, our upgraded interiors and great location make our apartments feel like home, and at what we believe is a competitive value. We appreciate your feedback and are here if there is anything else you need.

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Verified Resident 660989 2019 Recommended
Reviewed 07/05/2019
Great place to live. Clean, safe, quiet environment. We were adamant about apartment living. Recently relocated to Birmingham and wanted to find nice, short term accommodations while looking for a house in the area. I would definitely recommend The Birchall to anyone. Office staff is great… See More
Birchall at Ross Bridge Manager07/09/2019

Thanks for sharing your delightful review of our community! We strive to provide our residents an exceptional place to call home, and your encouragement only inspires us to work even harder to keep you comfortable.

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Verified Resident 652610 2019 Not Recommended
Reviewed 06/14/2019
Office staff has a terrible attitude towards my daughter and I after our apartment flooded. I feel a tension whenever I walk into the office to report something or talk with them about issues. They make me feel as if they hate to see me coming.… See More
Birchall at Ross Bridge Manager06/18/2019

We are truly sorry about the flooding in your apartment, and understand how stressful that must have been for you and your daughter. We hire professional and courteous team members, and we regret if any interaction left you disappointed. We want to assure you that resident comments and concerns are welcome, and we never want you to feel uncomfortable coming to us with any issues. As we talk to our team about your experience, please contact our resident care line at 866-620-1130, so we can document your concerns and share it with the team. Thank you for reaching out to us.

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Verified Resident 643533 2018 - 2019 Recommended
Reviewed 05/22/2019
Living at Birchall has been a great experience! They are attentive to all residents and the amenities here are great. The floorplans are what attracted me to living here and I truly enjoy coming home here at the end of the day!
Birchall at Ross Bridge Manager05/25/2019

Here, you will find attentive staff, modern amenities, and the best all-around choice to live life your way. We love it when residents tell us that their time with us has been a great experience and that they enjoy coming home at the end of the day! Thank you for making us your home. We appreciate you taking the time to share your favorable comments!

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Verified Resident 639274 2018 - 2019 Recommended
Reviewed 05/12/2019
Great Customer service, great facility staff l, very friendly and helpful. The staff know I work out of town and they help secure my packages and hold them until I am in town. They make sure to make you feel welcome. See More
Birchall at Ross Bridge Manager05/15/2019

Thanks so much for sharing your encouraging review of our staff's fantastic customer service! Moving is a huge milestone for many people, but it can also be a time of great stress. That's why we're dedicated to making residents feel right at home the moment they step inside our leasing process. It's extremely refreshing to know how satisfied you are with our efforts! Your appreciation means the world to us.

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Verified Resident 628480 2019 Recommended
Reviewed 04/17/2019
So far it's been except except for the previous mention regarding the tenant that is located below me. the community is very nice and all staff that i have encountered have been nice and easy to work with
Birchall at Ross Bridge Manager04/23/2019

We are happy to hear this! Thanks for sharing your great review!

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Verified Resident 624294 2019 Recommended
Reviewed 04/07/2019
I have been considering moving into this Apartment Home for years. After leaving a Townhouse i wanted something comparable to where I was. These apartments definitely gave me that feel. It's just enough space... the Closet space is amazing just what I need. I love the… See More
Birchall at Ross Bridge Manager04/10/2019

We're thrilled to hear you've had such a blast with us at Birchall at Ross Bridge! Thank you so much for your glowing five-star review. Please let us know if you need anything!

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Verified Resident 613695 2019 Recommended
Reviewed 03/10/2019
The staff is very friendly and helpful...Baylee is a delight! She helped me get the best deal to meet my needs and has continued to follow up with me. The complex is well maintained and I cannot wait to utilize all of the amenities!
Birchall at Ross Bridge Manager03/13/2019

Thanks so much for your five-star rating and acknowledgment of the superior service you've received. Baylee and the rest of our team will appreciate your kind words about our well-maintained community with superb amenities for our residents to enjoy. Welcome!

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Verified Resident 610093 2019 Recommended
Reviewed 03/01/2019
Overall, it is very satisfying. But, there are certain aspects to be checked. In my case, the ice generator in the refrigerator and the microwave did not work. However, the maintenance was quick. Most of the employees in the office are kind and friendly, but not… See More
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Verified Resident 610181 2019 Recommended
Reviewed 03/01/2019
It's been good so far. It's very quiet around here. I feel relativity safe around here. I love how everyone around here is always walking along the trail. The staff in the front office are very professional.
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Verified Resident 610258 2019 Recommended
Reviewed 03/01/2019
We were told that the apartment would be ready on move in date but was not the carpet was not clean,The was washer was leaking water the dryer had no cord......the gi plug was not working ,the sink in one bathroom was messed were told to… See More
Birchall at Ross Bridge Manager03/05/2019

Thank you for taking the time to bring the carpet, washer and dryer, and GI plug issues to our attention. Our team strives to ensure a pleasant experience for all our residents, and we regret that your move-in was not up to our usual high standards. Please accept our apologies and allow us to make it right. We would love to chat with you about your experience in person at the leasing office so please stop by at your earliest convenience.

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Verified Resident 603821 2019 Recommended
Reviewed 02/13/2019
Brand new I haven't fully moved in yet. There have been lots of small issues with the apartment however the front desk people have been friendly and very helpful. Also Maintenance should been commended for their promptness and courteousness...I keep finding stuff...they keep fixing it fast… See More
Birchall at Ross Bridge Manager02/18/2019

Welcome to our community! We appreciate your favorable comments for our hard-working team, and your patience with any initial issues in your new home. Please alert us to any additional concerns you have so that we can resolve them on priority. Thank you!

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Verified Resident 602509 2019 Recommended
Reviewed 02/08/2019
I haven't lived here long but the time I have it has been a wonderful experience! The staff and neighbors couldn't be nicer. The community as a whole is great! I left a home that was a good bit bigger so I thought this was gonna… See More
Birchall at Ross Bridge Manager02/13/2019

We are thrilled to hear how happy you've been here! Thanks for taking time to share compliments for our wonderful staff and community!

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Verified Resident 601376 2018 - 2019 Not Recommended
Reviewed 02/06/2019
Do not waste your time with Birchall at Ross Bridge. This apartment advertises themselves as a luxury apartment yet the conditions as far from it. Examples: broken tiles and missing grout in the kitchen. Carpet that is so worn that you cannot walk bare foot because… See More
Birchall at Ross Bridge Manager02/11/2019

Your comfort and convenience are our top priorities, and we strive to provide outstanding services and facilities. Your feedback, however, tells us that our amenities have not met your expectations. Our staff is constantly evaluating opportunities to improve, and your input helps inform our decisions. If you would like to discuss this matter further, please contact us at 866-620-1130 or stop by the leasing office. Thank you for your patience as we work to better satisfy you.

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Verified Resident 593303 2018 - 2019 Recommended
Reviewed 01/16/2019
We have been pleased with our stay at Birchall at Ross Bridge. We would and have recommended this community to fellow workers who are looking to relocate to the Ross Bridge area. We are trying to decide if we want to extend our lease instead of… See More
Birchall at Ross Bridge Manager01/21/2019

Thank you for your outstanding review! Our staff works hard to deliver superior service and value for residents each day. It is great to know that you are pleased with your home! Thank you for your appreciation and recommendation.

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Verified Resident 573883 2017 - 2018 Recommended
Reviewed 11/21/2018
I love my home at Birchall. The apartment has all the latest kitchen features with stainless steel appliances and gorgeous granite countertops. The staff is super friendly and maintenance is usually completed same day. See More
Birchall at Ross Bridge Manager11/25/2018

Thanks for your wonderful review! We aim to offer a desirable combination of superior service and well-appointed apartments at all times, so it's great to know that you love your home and everything else our community has to offer! We sincerely appreciate your encouragement.

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Verified Resident 574082 2018 Recommended
Reviewed 11/21/2018
Love the look and layout of the apartment. The apartment feel just like if I was living in a house. The staff are friendly and helpful. I am glad we choose this apartment. We will definitely renew our lease in the future. Friends and family love… See More
Birchall at Ross Bridge Manager11/25/2018

We are delighted to hear you're so pleased with your choice of home! Thanks for sharing your great review today.

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Verified Resident 573603 2018 Recommended
Reviewed 11/20/2018
This property is a very pretty well kept community. Property is ver pretty and staff is very kind and helpful. This is the 1st apartment I have lived in , it is very lovely and I can call it home . The staff have always been… See More
Birchall at Ross Bridge Manager11/23/2018

Our staff aims to be friendly, helpful, and kind in all interactions with our residents, and we're so glad to hear that you've noticed and appreciated our efforts. If our homes ever go up for individual sale, you will be the first to know. Thank you for your five-star review!

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Verified Resident 572674 2018 Recommended
Reviewed 11/18/2018
We have greatly enjoyed our time living in this community. It is a well kept, clean community and everyone has been friendly. We love the pool, gym and business center. We have also enjoyed the stainless steel appliances and new interior home.
Birchall at Ross Bridge Manager11/21/2018

Thank you for your great review. Here, you will find the best all-around choice to live life your way. Thank you for making us your home. We appreciate you taking the time to share your favorable comments!

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Verified Resident 570971 2018 Recommended
Reviewed 11/14/2018
I have been here for a week and I love it! No regrets at all! The neighborhood is pretty quiet. You cant beat the price for the square footage that you get and these apartments are pretty new. Just hope that you dont live below anyone… See More
Birchall at Ross Bridge Manager11/18/2018

We're glad to hear that you're enjoying your living experience. We seek to provide a quiet, well-maintained community with spacious apartments; so glad this has been your experience!

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Verified Resident 567904 2018 - 2019 Recommended
Reviewed 11/07/2018
I have ben completely happy living here. The front office staff have always been very helpful and knowledgeable. Anytime I've had a problem, the maintenance team has been right on it. They care about the overall appearance of the buildings and grounds.
Birchall at Ross Bridge Manager11/09/2018

We're truly glad to read your favorable review, especially after your relocation after a hurricane. It's great to know that your experience has been so positive, especially involving our friendly, responsive service. We noted your concern about the bathroom and would be happy to speak with you further. Please stop by or call the leasing office.

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Features & Amenities

General

  • Kitchen and Bathroom Upgrades
  • Swimming Pool Location
  • Wheelchair Access Available

Pets

  • Cats Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
  • Dogs Allowed
    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
    Pet Limit: 2
    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    880

  • Available
    Avail.

    N/A

  • Model

    Cameron

  • Price

    $928 - $2,123

  • SQ. FT.

    834

  • Available
    Avail.

    6 Units

  • Model

    Berkeley

  • Price

    $998 - $1,763

  • SQ. FT.

    1,013

  • Available
    Avail.

    3 Units

  • Model

    Aldridge

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,437

  • Available
    Avail.

    N/A

  • Model

    Farraday

  • Price

    $1,178 - $1,978

  • SQ. FT.

    1,195

  • Available
    Avail.

    2 Units

  • Model

    Emerson

  • Price

    $1,218 - $2,538

  • SQ. FT.

    1,247

  • Available
    Avail.

    11 Units

  • Model

    Drummond

3 Bedrooms, 2 Bathrooms

  • Price

    $1,663 - $2,988

  • SQ. FT.

    1,554

  • Available
    Avail.

    2 Units

  • Model

    Godard

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Apartments in Birmingham!Because life is way too short to be stuck behind your desk, we invite you to take a look at Birchall at Ross Bridge luxury apartment homes.Everything about this place screams resort living, from the pool that looks like it has been ripped out of the pages of some super chic magazine, to the coffee cafe, state of the art gaming suite, barbeque terrace and ultra cool spaces. Birchall was designed with you in mind, it's almost as if we have a direct line into your mind!

Management Company: Mid-America Apartment Communities, Inc.

Office Hours Open Now!

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Floor Plans

Similar Properties

Birchall at Ross Bridge is a 834 - 1,554 sqft apartment in Hoover in zip code 35226. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $928 - $2,988. Nearby cities include Vestavia Hills, Pelham, Homewood, Moutain Brook, and Fairfield. 35226, 35216, 35211, 35216, and 35244 are nearby zip codes.

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Birchall at Ross Bridge

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Management Photos (20)

  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
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  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
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  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 01/12/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 06/05/2019) Image of Birchall at Ross Bridge in Hoover, AL
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  • (Manager photo uploaded on 06/05/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 06/05/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 06/05/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 06/05/2019) Image of Birchall at Ross Bridge in Hoover, AL
  • (Manager photo uploaded on 06/05/2019) Image of Birchall at Ross Bridge in Hoover, AL

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