Ratings & Prices for Ridge Crossings, Hoover, AL

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	4.33 days

Ratings & Reviews (219 Reviews)

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m.carter • tenant • 2015

01/21/2019

I love this community because it has all the amentites that you would want, beautiful landscape, workout facility ,community clubhouse, well kept tennis courts, pools, play area for kids pet friendly dog park , extra laundry facility etc., pretty much anything you would want without buy … See More

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Ridge Crossings Manager

01/21/2019

M.Carter...We LOVE having you here. We are very appreciative of your detailed 5 star review. It is exciting to be a part of your family and watch your children grow and thrive. Thank you for continuing to make RC your HOME...and please reach out to me if you need anything.

Ilona_D • Resident • 2020

10/24/2020

I decided to change my life and moved to Birmingham from Florida in March this year.The Apartment I had planned to move into, fell through and I had to find a place to live. The Corona lockdown had just started to become very real and after… See More

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Ridge Crossings Manager

10/29/2020

Ilona, Thank you so much for your FIVE STAR Review. We are glad you made your way to Birmingham and it is our job to make sure you stay as happy here as the first day. Welcome to Home to Alabama and Ridge Crossings!

Matthew_T941 • Resident • 2014 - 2020

10/02/2020

been here for over 6 yrs and any issues that came up - Marsha the Apartment Manager has always been all over getting it worked out and resolved. Very few have happened, but Marsha is big on customer service and taking care of her residents.

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Ridge Crossings Manager

10/06/2020

Thank you for the 5 star review. We really appreciate the positive feedback. Please reach out if you ever need anything!!

Akenia_N • Resident • 2020

10/02/2020

I moved to Ridge Crossings in July. I am very pleased with my decision to move to Ridge Crossings. Sadena is amazing & whatever issues I had she took care of immediately! The property is very neat & well maintained, the apartment itself is cozy, spacious… See More

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Ridge Crossings Manager

10/06/2020

Thank you for making Ridge your home and taking the time to share your positive experience. We really appreciate you!!!

Gerri_C941 • Former Resident • 2018 - 2020

01/27/2020

i am a widow lady,i am 74 years old, living in ridge crossing was a blessing ,these are some of the sweetest people i have ever met in my life ,they are like family to me ,i love them all,Marsha the manager is Awesome,all the girls… See More

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Ridge Crossings Manager

02/21/2020

Mrs. Gerri, you will be missed. You have been our family and our heart hurts to see you go. Please keep in touch and please stop by to see us whenever you are back in town. Our love and prayers go with you!

Resident • 2019

08/12/2019

I would like to empower prospecting tenants of what they will experience and what to watch out for when renting an apartment at Ridge Crossing Apartments. If you turn in your lease termination agreement, make sure they sign it. They will claim that they are not… See More

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Ridge Crossings Manager

08/19/2019

Thank you for your feedback. I have been at Ridge Crossings for over nine (9) years and I am so sorry to see you have had this less than an exceptional experience. I would love the chance to speak with you directly to discuss these items. Please reach out to me at 205.733.9711 or [email protected] so we may set a time to meet. Again, thank you for your feedback and I hope to improve your experience. -Marsha, Community Manager

Resident • 2019

05/16/2019

The water is always turned off without notice. The office is very rude and money hungry. They charge you for valet trash and don't pick up your trash some days. The trash compactor is always out of service. The movie theater is out of order and… See More

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Ridge Crossings Manager

05/22/2019

Thank you for your review. We are so sorry to see your experience has been less than exceptional. We do send out water notices any time we are aware of a situation and we apologize if there has been any oversight with these and you have not received one. The compactor and movie theatre have never been out of service and are currently available and working. I am the manager, and happy to meet with you to see if I can assist further with these concerns. Thank you, Marsha.

RJ099 • Prospective Resident • Visited 2019

02/28/2019

This place is a total scam. They showed me one apartment that I agreed to rent (I have their signed agreement). Then when they contacted me to move in it was to a different apartment that I had not seen. They make a point to wait… See More

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Ridge Crossings Manager

03/04/2019

Thank you for providing us your feedback. We are so sorry to hear your experience has not been positive and would love the chance to speak with you directly to see what we can do to improve your experience. Please contact us at 205.733.9711 or [email protected] so we may discuss your concerns. Again, thank you for your feedback and we look forward to improving your experience. Marsha, Community Manager

m.carter • Resident • 2015 - 2019

01/21/2019

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Ridge Crossings Manager

01/21/2019

Resident • 2017 - 2018

11/07/2018

Yes, I still love this community after living here for over a year. The five stars I've indicated above are because, I have no complaints. Staff is friendly and helpful, grounds are maintained beautifully, maintenance is quick when needed, and there couldn't be a more convenient… See More

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Ridge Crossings Manager

11/08/2018

Thank you so much for the 5 star rating. It is our goal everyday to make your home here at Ridge Crossings a 5 Star experience. We are very fortunate to have you and Lucky as our valued family. Thank you again!

Resident • 2018

10/15/2018

Move here if you want to pay a billion dollars in fees and bills!!! I read the bad reviews of this place and thought id just look at it anyways. They show you a beautiful apartment and have a gorgeous pool and fitness area. but what… See More

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Ridge Crossings Manager

10/22/2018

Thank you for taking the time to review Ridge Crossings. We welcome the opportunity to address your concerns. Please call our office at 205-733-9711 so we may set a time to meet. Your satisfaction is of the utmost importance to us and we want to do all we can to improve your experience.

Former Resident • 2018

07/17/2018

Nothing works right. Management and maintenance are worth less and couldn't care if you have a problem. As soon as you sign for the apartment management couldn't care if you exists. And if you do have an issue and ask for an update they just send… See More

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Ridge Crossings Manager

07/20/2018

Thank you for your review. We are so sorry to hear your experience has been less than exceptional and want to ensure we do all we can to improve this and make sure your maintenance items are repaired. We would love the opportunity to speak with you regarding your concerns. Please contact us at 205.733.9711 or [email protected] so we can set a time to meet with you. Again, thank you for your feedback and we hope to speak with you soon.

Resident • 2018

06/25/2018

We moved into Ridge Crossings a week ago and have already fallen in love with living here. The apartments we came from in Hoover were extremely noisy, the staff was rude, and the apartments weren't in good shape. This apartment is so quiet we fall asleep… See More

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Dana_P • Resident • 2018

06/21/2018

I love Ridge Crossings because the staff is always welcoming and they try their best to accommodate your request. My neighbors are friendly! The walking trail is peaceful and great execrcise. The location is amazing and I feel as if the value for a two bedroom… See More

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Ridge Crossings Manager

09/11/2018

Thank you for taking the time to review us. We are so happy the entire staff has been so welcoming to you and we truly thank you for making Ridge Crossings your home. Please do not hesitate in letting us know if there is anything you need.

Resident • 2018

06/06/2018

This place is wonderful! The staff to really tries to make living here amazing. Everyone I have worked with was professional, kind, and addressed my problems immediately. I was having some issues right after moving in. The maintenance crew came and fixed it immediately! Also, the… See More

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Ridge Crossings Manager

09/11/2018

Thank you so much for your kind review. We are so thrilled you have made Ridge Crossings your home, please reach out to the Community Manager if you need anything...I am here for you!

Resident • 2018

05/30/2018

The entire staff has been wonderful. I am in a spacious 1 bedroom and it feels like a house. The appliances are really nice and the garden tub is my favorite thing. My neighbors are quiet but I never hear anything anyway. The buildings are surrounded… See More

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Ridge Crossings Manager

09/11/2018

Thank you for your review, we love having you here! We appreciate your residency and hope you keep Ridge Crossings your home for years to come.

Andrea_M724 • Resident • 2017 - 2018

04/11/2018

My family of four (including 2 children ages 5 and 2) have lived in Ridge Crossings since we moved to Hoover following a job opportunity for my husband with the city. We were not ready to purchase a home in our new area as neither of… See More

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Resident • 2017

10/09/2017

Please don't do it...PLEASE. The water has been out around 5-10 times since I have lived here just within the past few months due to water breaks that they cannot seem to fix. They do not offer to re-locate you to a hotel when this happens,… See More

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Marie Carter • Resident • 2015 - 2017

08/08/2017

I must admit I was forced to move here due to disastrous and heinous apartment community because of the staff and maintenance issues there to my surprise it has been a glorious experience here , my children feel safe at the bus stop, pool areas ,… See More

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harriskiara • Resident • 2015 - 2017

05/16/2017

I love this community. For the most part, it is always quiet, the grounds are nice, and I feel safe when I am coming and going. I love the amenities offered at Ridge Crossings. On the rare occasion that I decide to work out, their gym… See More

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Resident • 2017

05/02/2017

Excellent, friendly, knowledgeable and professional staff! All maintenance issues have been resolved in a timely manner as well as any other issues that have come up. I would highly recommend anyone to this complex.

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TheLoMo • Resident • 2012 - 2017

04/05/2017

Ridge Crossings in Hoover, AL is a terrible place and not worth the money. I feel like everyone should know what they are getting into. I lived there for 3 years, which was 3 years too long. Roaches, Spiders, Centipedes, you name it. They claimed they… See More

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Feathers712 • Resident • 2016 - 2017

03/26/2017

I moved into Ridge Crossings last year and I must say that it is better than I had expected. I got to actually tour the unit I would live in, not just a model unit, although that may not be the case for everyone. I live… See More

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Resident • 2017

03/08/2017

Over priced for the area Apartment was sold as renovated but the job was poorly done I would not recommend anyone to live here See More

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Resident • 2017

03/04/2017

I initially chose to live at Ridge Crossings because of its proximity to stores, restaurants, movie theaters, etc. I have been very pleased the decision thus far. We are literally five minutes away from anything you would need. I would definitely recommend Ridge Crossings to anyone… See More

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Resident • 2017

02/27/2017

Me and my boyfriend just moved in to the apartment. He came up here first to look at them and f me and my boyfriend just moved in to the apartment. He came up here first to look at them and fell in love with the… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer Connections

General

1st Floor
ADA Compliant Apartment Homes Available
Additional Storage
Air Conditioner
BBQ and Picnic Area
Balcony or Patio
Black Appliances
Ceiling Fan
Clubhouse
DishWasher
Disposal
Fireplace
Fitness Center
Large Closets
Media Center
Microwave
On-Site Maintenance
On-Site Management
Playground
Pool
Racquetball Court
Se Habla Espanol
Skylight
Sundeck
Tennis Court
Top Floor

Pets

Dogs Allowed
Pet Limit: 2
Comments: Breed restrictions apply. $355 pet fee for one pet, $680 fee for two, pet rent is $30.00 for one and $50.00 for two.
Cats Allowed
Pet Limit: 2
Comments: Breed restrictions apply. $355 pet fee for one pet, $680 fee for two, pet rent is $30.00 for one and $50.00 for two.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$812 - $1,170
SQ. FT.
581
Available
Avail.
3 Units
Model
1A

View Floor Plan

Price
Price
$842 - $1,233
SQ. FT.
640
Available
Avail.
12 Units
Model
1B

View Floor Plan

Price
Price
$852 - $1,357
SQ. FT.
861
Available
Avail.
8 Units
Model
1D

View Floor Plan

Price
Price
$902 - $1,186
SQ. FT.
668
Available
Avail.
1 Units
Model
1C

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,059 - $1,638
SQ. FT.
1,286
Available
Avail.
14 Units
Model
2B

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$907 - $1,410
SQ. FT.
1,019
Available
Avail.
2 Units
Model
2A

View Floor Plan

Price
Price
$982 - $1,664
SQ. FT.
1,330
Available
Avail.
13 Units
Model
2C

View Floor Plan

Price
Price
$1,197 - $1,742
SQ. FT.
1,350
Available
Avail.
5 Units
Model
2D

View Floor Plan

3 Bedrooms, 2.5 Bathrooms

Price
Price
$1,145 - $1,835
SQ. FT.
1,446
Available
Avail.
7 Units
Model
3A

View Floor Plan

Price
Price
$1,263 - $2,125
SQ. FT.
1,520
Available
Avail.
6 Units
Model
3B

View Floor Plan

Price
Price
$1,572 - $2,443
SQ. FT.
1,613
Available
Avail.
1 Units
Model
3C

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Self-guided tours available! Call or email to schedule. Welcome home to Ridge Crossings Apartments located in Hoover, Alabama. Your new apartment community offers newly renovated or our classic apartment homes, so no matter what your budget, Ridge Crossings has an apartment suitable for your lifestyle. Your pet-friendly home features scenic views, granite-style countertops with modern black or stainless appliances, hardwood-style flooring, over-sized closets, full-size washer and dryer connections, patio or sun rooms, fully-equipped kitchens and wood-burning fireplaces. There’s also plenty of activity to be had as a resident of Ridge Crossings. Relax alongside one of two resort-style swimming pools, work up a sweat in the 24-hour fitness center, or enjoy time spent with friends during a game on tennis or racquetball courts. With an amazing location, you will find yourself close to great shopping and dining as well as quick and easy access with I-65 and I-459 placing you just minutes from top attractions. Welcome Home – This is Choice Living.

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday: 09:00 AM - 06:00 PM
Tuesday: 10:00 AM - 06:00 PM
Wednesday: 09:00 AM - 06:00 PM
Thursday: 10:00 AM - 06:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Ridge Crossings?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ridge Crossings?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Ridge Crossings?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 4.33 days to their community reviews in the past year.

Who manages Ridge Crossings?
STAR REIT Services, LLC

What is the pet policy at Ridge Crossings?
Dogs Allowed
Pet Limit: 2
Comments: Breed restrictions apply. $355 pet fee for one pet, $680 fee for two, pet rent is $30.00 for one and $50.00 for two.
Cats Allowed
Pet Limit: 2
Comments: Breed restrictions apply. $355 pet fee for one pet, $680 fee for two, pet rent is $30.00 for one and $50.00 for two.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 2.5 Baths