Resident • 2012 - 2015 Not Recommended
My husband lived in the Crowne Falls now formally called Falls of Hoover. When the apartments were under the administration of Crowne falls it was awesome. Staffs are very cooperative. They always treat us as a part of the family. Even the maintenance guys use to come right away as soon as we place the call. Now after the management change everything is upside down. They increased the rent. Staffs are very worst. They don't respond on time. There is no humanity or curiosity and they treat very badly. They are not listening our concerns are communication. If we ask anything based on how they are responding, right away they say us to go out of the office or go out of the apartment. I never seen such worst hospitality in my life. All this happens after the leasing office staffs changed. They are very irresponsible and worst behavior. Especially the lady named Angela Bankobich is such a big liar. Guys, plz have a proof of everything before you guys communicate with them for any money matters. She is such big liar. Don't ever trust her. I had a very bad experience with her. During the same time I saw other lady was arguing with her for her deposit money she paid along with email proof and Angela(staff) was saying that she didn't paid at all. She didn't even bothered about that they will have a proof. If we pin point any of her fault, she is saying you are welcome to get out of my office. So guys all I say is don't trust falls of hoover staffs. They are big actors and liars. It's not worth living here because of management staffs. If this is going to be like then definitely they will lose lot of tenets. I bet you. People should feel safe and happy to live there but that is not the case with Falls of Hoover.
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