The Haven Apartment Homes

2600 Waterford Place, Hoover, AL 35244
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The Haven Apartment Homes

2600 Waterford Place

Hoover, AL 35244

 
 
 
 
 
 

ApartmentRatings Property Breakdown

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4.1National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.2
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4
Work Order
Our team's performance in responding to service requests.
75%RECOMMENDED
THIS PROPERTY
VS
76%CITY AVERAGE

Ratings & Reviews

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Verified Resident 641584 2018 - 2019 Recommended
Reviewed 05/16/2019
Everyone is nice and everyone in the office is nice and willing to help. They always welcome phone calls, walk ins, and emails at any time. The neighbors are nice as well. It has been very enjoyable to live here at the Haven. 
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The Haven Apartment Homes Manager

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Verified Resident 714321 2017 - 2019 Recommended
Reviewed 11/05/2019
The office staff are always nice and approachable. They are readily available to address any issues or for any questions or concerns. They always notify you days ahead of any reason they may need to enter your apartment. Maintenance requests are for the most part promptly… See More
The Haven Apartment Homes Manager11/08/2019

Your recognition of our fantastic service has made our day! Thank you for letting us know how we are doing and taking the time to share your 5-star review.

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lchristie • Resident 2018 - 2019 Recommended
Reviewed 10/30/2019
the office staff is great disable and they are nice enough to bring my packages to my house, never had that done before. i love living here, would highly recommend it and i love the fact that they have valet trash pick up
The Haven Apartment Homes Manager11/02/2019

Thank you for the outstanding review and recommendation. Our team takes pride in providing our residents with superior service, and we're glad you appreciate them going the extra mile. We hope to continue delighting you for many years to come.

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Verified Resident 704984 2019 Recommended
Reviewed 10/09/2019
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The Haven Apartment Homes Manager10/14/2019

Thank you for taking the time to share your complimentary rating of our community. We strive to provide our residents with an exceptional place to call home. We appreciate your acknowledgment.

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Verified Resident 693125 2019 Recommended
Reviewed 09/10/2019
I felt very safe here from the moment I moved in. The space is renovated and looks really modern and sleek. Appliances are brand new and floors are beautiful! If I knew what life was going to be like in a year or two from now,… See More
The Haven Apartment Homes Manager09/30/2019

Thank you for the 5-star review. It's a huge compliment to hear how impressed you are with our community. We hope to continue to delight you for many years to come!

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Resident 2019 Recommended
Reviewed 08/26/2019
It's been almost a year for me since I have been living there and I can honestly say I really enjoy it. Anytime I have any questions or concerns, Dawn is always there to assist me with whatever. She's always professional, she's knowledgeable of her job… See More
The Haven Apartment Homes Manager09/12/2019

Thank you for your feedback. It is great that you have been enjoying your time with us. We will pass along your compliments to Dawn and have taken note of your feedback on the maintenance team. If there is anything we may assist you with moving forward, please feel free to stop by the office.

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Deporres Williams • Resident 2019 Recommended
Reviewed 08/26/2019
I love living here. I've been living here for years. Never really had any major problems. Dawn and Grace has been a good help for me whenever I needed. Do to the fact I'm handicapped, I can't always make it into the office to take care… See More
The Haven Apartment Homes Manager09/12/2019

Deporres, it is heartening to hear you love living here and we appreciate your loyalty. We will be sure to let Dawn and Grace know that they have been of great help to you. If there is anything we might be able to help you with at any time, please reach out to our team directly at [email protected]

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Verified Resident 685051 2018 - 2019 Recommended
Reviewed 08/24/2019
Was great at first. Now it seems as if office staff is overwhelmed. Concerns aren't addressed in a timely manner. Had to make several calls regarding maitence issues. Also gym doesn't have the best equipment.
The Haven Apartment Homes Manager09/16/2019

Thank you for reaching out. We regret to hear about your recent maintenance concerns and assure you that we are committed to addressing your needs as efficiently as possible. If there is anything we may do to further assist you, please feel free to stop by the office or give us a call.

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Verified Resident 684274 2018 - 2019 Recommended
Reviewed 08/22/2019
The apartment was nice and clean when I moved in. The location is great because it's close to restaurants, shopping, entertainment, and my work. Staff is always friendly and helpful. Maintenance issues are handled promptly and staff is nice.
The Haven Apartment Homes Manager09/09/2019

How nice to read your excellent feedback. We're glad you found your apartment fully prepared for move-in and that you enjoy the service by our friendly, responsive team. And you, certainly, can't beat a convenient location close to activities you enjoy! Welcome.

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Verified Resident 683353 2018 - 2019 Not Recommended
Reviewed 08/20/2019
So far it has been very mediocre. Maintenance is behind on tasks. Office staff is often rude or unapologetic for mishaps. Was told we would be in a renovated/updated apartment. Apartment is neither of those things. I wouldn't suggest living in this community long term. See More
The Haven Apartment Homes Manager09/04/2019

We appreciate your review and alerting us to your areas that may need attention. We regret any concerns about our team's responsiveness and the condition of your apartment. We aim to provide comfort and satisfaction and are more than pleased to look into these issues. Please contact our office at [email protected] or call 205-988-9266 at your earliest convenience.

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Verified Resident 676521 2019 Not Recommended
Reviewed 08/09/2019
Great experience overall. Staff was willing to work with us to help out as we were moving from about ten and half hours to Hoover. Staff was very friendly and helpful. Glad to be a part of the community.
The Haven Apartment Homes Manager08/15/2019

Thank you for your feedback. We hope you continue to enjoy calling our community home.

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Verified Resident 673070 2019 Recommended
Reviewed 08/03/2019
It a nice quite community.apartment while move was neat and clean.leasing office was very communicated about everything.signing process was made very easy and smooth.i definitely would recommend. See More
The Haven Apartment Homes Manager08/15/2019

Thank you for your feedback. We are happy to be of service.

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Verified Resident 671897 2018 - 2019 Not Recommended
Reviewed 07/31/2019
The apartment complex is clean and safe. Office staff are absolutely worthless when dealing with problems. Maintenance work is not completed when they tell you it is. They know theres absolutely nothing we can do about. This has been the most infuriating apartment I've ever rented… See More
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Verified Resident 669972 2019 Recommended
Reviewed 07/26/2019
Love my new community. They take pride in the way everything looks and how the staff relates to everyone. I am very satisfied with my experience and love my apartment. I would recommend this community to anyone.
The Haven Apartment Homes Manager08/15/2019

Thank you for your review. We are happy to provide an exceptional community experience.

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Verified Resident 667295 2019 Recommended
Reviewed 07/20/2019
The Haven had been a pleasant experience overall and I really have been loving the community overall. The cleanliness and convenience of these properties made it a top choice on my list and I couldn't be happier with my decision.
The Haven Apartment Homes Manager07/25/2019

Thank you for your review. We hope that we continue to meet your expectations.

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Verified Resident 661090 2019 Recommended
Reviewed 07/05/2019
So far I haven't had any problems. I only have one complaint that in the future when remodeling the apartments put a door in the hall way for guest to use the restroom instead of going thru the bedroom. See More
The Haven Apartment Homes Manager07/10/2019

Thank you for your review. We are happy to be of service.

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Verified Resident 655788 2017 - 2019 Recommended
Reviewed 06/23/2019
The Haven Apartment community has a peaceful neighborhood feel, all while be perfectly located in the Heart of Hoover. The Apartments here at are accommodated with Unique Styles, Large windows, Walk-in closets, and well lit Large modern bathrooms. The Haven is truly a tucked away Gem.… See More
The Haven Apartment Homes Manager06/25/2019

Thank you for your review. We are happy to hear that you enjoy our attention to detail!

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Verified Resident 654994 2019 Not Recommended
Reviewed 06/20/2019
maintenance is very slow to fix anything. put in a request and have to wait so far each time at least 2 or 3 weeks. They say their short staffed - I cannot see that hiring another maint person can be that hard. See More
The Haven Apartment Homes Manager06/25/2019

Thank you for sharing these comments. Please call our Community Manager directly at (205) 847-5933 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

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Verified Resident 652287 2019 Recommended
Reviewed 06/13/2019
Nice community however model does not represent actual unit. Maintenance not very responsive to this point, complex is quite and neighbors are nice. Exterior needs to be pressured washed and rotted wood replaced on stairs and landings
The Haven Apartment Homes Manager06/16/2019

Thank you for sharing these comments. We will use this feedback to help enhance your experience with us.

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Verified Resident 641584 2018 - 2019 Recommended
Reviewed 05/16/2019
Everyone is nice and everyone in the office is nice and willing to help. They always welcome phone calls, walk ins, and emails at any time. The neighbors are nice as well. It has been very enjoyable to live here at the Haven.
The Haven Apartment Homes Manager05/17/2019

Thank you for your review. We are happy to provide exceptional communication.

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Verified Resident 640437 2019 Recommended
Reviewed 05/14/2019
It is wonderful so far! Well worth the money we pay. The office staff has gone above and beyond to be helpful to us, receptive to any issues we've had, and the apartment was well rennovated and cleaned for our move in.
The Haven Apartment Homes Manager05/29/2019

Thank you for your review. We hope that we continue to meet your expectations.

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Verified Resident 634580 2019 Recommended
Reviewed 05/02/2019
Move is was easy. No issues with apartment. They had maintenance fix something before I moved in and had cleaners come back to ensure cleanliness. New appliances and fixtures were nice. New flooring too
The Haven Apartment Homes Manager05/03/2019

Thank you for your review. We are happy to provide exceptional apartment home features.

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Verified Resident 633808 2019 Not Recommended
Reviewed 04/30/2019
Stronger pest control chemicals needed and stair well are needing to be swept and cleared of spider webs and debris in corners other then the roaches I really don't have any complaints about the staff and the property See More
The Haven Apartment Homes Manager05/02/2019

Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

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Verified Resident 631693 2018 - 2019 Recommended
Reviewed 04/26/2019
It is a very nice area, spacious, and friendly staff. Enjoyed the most recent tentant appreciation week-tacos, wings, breakfast on go & even a day celebrating furry friends. They speak everytime I see them when I'm out.
The Haven Apartment Homes Manager05/02/2019

Thank you for your review. We are happy to provide memorable resident events.

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Verified Resident 622709 2011 - 2019 Recommended
Reviewed 04/02/2019
The office staff is always friendly and available to assist! Maintenance goes above the call of duty. Thanks Michael and Raymond! There is a young lady who is also new to the staff whose name escapes me but she too is super helpful!
The Haven Apartment Homes Manager04/10/2019

Thank you for your review. We are happy to be of assistance.

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Verified Resident 617413 2016 - 2019 Recommended
Reviewed 03/19/2019
Great location to be in. Quite. Would recommend it to others. I would like to see better discount offers for Loyal Customers. If you renew for 12-14 months there should be some incentive. I would like to see better incentive for police officers.
The Haven Apartment Homes Manager04/08/2019

Thank you for your review. We will use this feedback to help improve upon our offerings.

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Features & Amenities

Laundry

  • Washer/Dryer
  • Washer/Dryer Connections

Parking

  • Garage

General

  • 24-Hour Management Availability
  • Air Conditioner
  • Bay Window
  • Car Wash Location on Site
  • Ceiling Fan
  • Clubhouse
  • Courtyard
  • Credit Card Payments Accepted
  • Disability Access
  • DishWasher
  • Disposal
  • Electronic Payments Accepted
  • Fireplace
  • Fitness Center
  • Free Weights
  • Heat
  • High-Speed Internet
  • Large Bedrooms
  • Large Closets
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Patio
  • Pets Allowed
  • Playground
  • Pool
  • Private Balcony
  • Private Patio
  • Range
  • Refrigerator
  • Short Term Lease Available
  • Storage Space
  • Sundeck
  • Tennis Court
  • Vaulted Ceilings
  • View
  • Water, Sewer, and Trash Included in Rent
  • Window Coverings

Pets

  • Dogs Allowed
    Restrictions: Breed Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
    Pet Limit: 2
    Comments: Dogs Welcome (some breed restriction see below)Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable) Monthly Pet Rent per Pet: $20.00
  • Cats Allowed
    Pet Limit: 2
    Comments: Cats Welcome Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable) Monthly Pet Rent per Pet: $20.00

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $710 - $1,145

  • SQ. FT.

    560

  • Available
    Avail.

    3 Units

  • Model

    Anniston

  • Price

    $850 - $1,260

  • SQ. FT.

    851

  • Available
    Avail.

    4 Units

  • Model

    Hamilton

2 Bedrooms, 1 Bathroom

  • Price

    $875 - $1,280

  • SQ. FT.

    1,009

  • Available
    Avail.

    3 Units

  • Model

    Madison

2 Bedrooms, 2 Bathrooms

  • Price

    $995 - $1,360

  • SQ. FT.

    1,100 - 1,152

  • Available
    Avail.

    2 Units

  • Model

    Prichard

  • Price

    $995 - $1,480

  • SQ. FT.

    1,100

  • Available
    Avail.

    3 Units

  • Model

    Hoover

3 Bedrooms, 2 Bathrooms

  • Price

    $1,195 - $1,725

  • SQ. FT.

    1,319

  • Available
    Avail.

    4 Units

  • Model

    Fairfield

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Come home to The Haven and enjoy a new way of life! At The Haven, you'll find unique one, two, and three bedroom apartment homes with lush landscaping in a private neighborhood setting that offers beauty, style, and convenience. The community is located in the award winning Hoover School System and just minutes away from downtown Birmingham. Residents enjoy easy access to Riverchase Galleria, Patton Creek Shopping Center, and freeways such as I-459, I-65, and HWY 150. The Haven is a pet friendly community, welcoming both cats and dogs with only a few breed restrictions.

Management Company: Trinity Property Consultants

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Floor Plans

Similar Properties

The Haven Apartment Homes is a 560 - 1,319 sqft apartment in Hoover in zip code 35244. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $710 - $1,725. Nearby cities include Vestavia Hills, Pelham, Homewood, Moutain Brook, and Fairfield. 35244, 35216, 35226, 35124, and 35226 are nearby zip codes.

  • Price

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  • Model

The Haven Apartment Homes

Provided by Property Management

Management Photos (27)

  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 03/13/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 07/22/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 03/13/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 02/01/2019) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 11/14/2018) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 11/14/2018) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 11/14/2018) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 11/14/2018) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 11/14/2018) Image of The Haven Apartment Homes in Hoover, AL
  • (Manager photo uploaded on 11/14/2018) Image of The Haven Apartment Homes in Hoover, AL

Provided by Other Residents

Resident Photos (10)

  • (Resident photo uploaded on 10/26/2010) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 10/26/2010) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 10/26/2010) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 05/26/2014) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 05/26/2014) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 03/04/2015) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 09/07/2016) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 09/07/2016) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 09/07/2016) Image of The Haven Apartment Homes in Hoover, AL
  • (Resident photo uploaded on 11/03/2018) Image of The Haven Apartment Homes in Hoover, AL
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