epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.6
Office Staff	4.9
Maintenance	4.7
Neighborhood	4.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	19

Manager's Review Engagement

Percentage of reviews responded to	78.95%

Manager's Review Reply Time

Average time to respond to reviews	121.89 days

Ratings & Reviews (69 Reviews)

No reviews match your search.

AVERAGE RATING

See Rating Breakdown

Noise

Maintenance

Safety

Grounds

Office Staff

Read less

Artisan at Twickenham Square Manager

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 755478 • 2020 Recommended

Reviewed 03/26/2020

Great ...........................................................

Artisan at Twickenham Square Manager03/27/2020

Dear "Verified Resident", thank you, we love it, and we couldn't agree more. :)

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 752873 • 2017 - 2020 Recommended

Reviewed 03/17/2020

I have loved my time at artisan. Convenient and safe. Front desk always assists with any/all needs. Maintenance the same both in timely manner. Would definitely recommend living here to anyone looking for modern, convenient, safe living. So

Artisan at Twickenham Square Manager03/18/2020

Dear "Verified Resident", thank you so much for the kind words, and for the "shout out" of our wonderful little property. We all love the convenience, the walkability (especially to Publix), but speaking from the front desk, our favorite part of Artisan is the amazing folks that live here. We may not know who wrote these nice comments, but we do know that you are part of that incredible group. Thank you so much!! - Kathy Woodyard, Community Director

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 750796 • 2020 Recommended

Reviewed 03/09/2020

Overall very excellent experience here. Staff is great, the complex is great. The pool appears to be fantastic (still winter so have not used it yet). I would highly recommend this location. Walkable to VBC events, Big Spring Park, downtown restaurants and bars, easy drive to… See More

Artisan at Twickenham Square Manager03/10/2020

WOW!! Dear Anonymous "Verified Resident", thank you, so much!! We certainly appreciate the kind words and we couldn't agree with you more on the special Artisan perks. Wait until you get to actually experience the pool this summer! On week days its like having your very own personal oasis, and on weekends, it's the best place in Huntsville to meet new friends. We appreciate the time you took to share your thoughts, and thank you for choosing Artisan. - Kathy Woodyard, Community Director

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 733338 • 2019 Recommended

Reviewed 01/04/2020

It's a beautiful place to live, the service is *wonderful*, and it's easy walking distance to Big Spring Park! The whole building is well kept and the apartments feel like they're brand new. The people you'll meet when you visit are the same people you'll interact… See More

Artisan at Twickenham Square Manager01/06/2020

Dear "Verified Resident", thank you so much for leaving your feedback for Artisan. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community, and will certainly relay the kind words to the Artisan team!! Please don't hesitate to reach out if there is anything else we can help you with! Thank you for choosing Artisan!! - Kathy Woodyard, Community Director – Artisan Twickenham Square Team

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 725903 • 2019 Recommended

Reviewed 12/10/2019

Up until this latest issue with ants in my apartment, it has been pleasant. Overall, the maintenance has been exceptional. Pest Control clearly dropped the ball and left alot to be desired. I expected a more immediate resolution and the level of professionalism that the Artisan… See More

Artisan at Twickenham Square Manager12/12/2019

Dear Resident, we are both thankful, and sorry to have found out about this issue on Apartment Ratings. Thankful that it initiated the phone call that further communicated the actions that were taken, and that some misunderstandings were cleared up. Cooks and Artisan both learned a very valuable lesson about communication through this situation. We dropped the proverbial "ball" on 4 different occasions. Now we know better and will do better. Our sincere apologies are extended to you, and hope to restore your confidence in Artisan again very soon. Thank you, Kathy Woodyard Community Director

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2018 - 2019 Not Recommended

Reviewed 09/20/2019

While this apartment is upscale, near downtown Huntsville, you are also paying a premium for it. Rents go from $1250 - $1800 (for 2 bedrooms). During my stay, there was constant construction going on nearby, thus was very noisy. When I moved out, I spent 2… See More

Artisan at Twickenham Square Manager09/23/2019

Hi there, we appreciate your feedback. We are very sorry if you were not happy with the move-out charges you received. We would encourage you to contact the office directly if you wish to discuss them in further detail! - Lindsay, Bell Customer Service

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 691334 • 2018 - 2019 Recommended

Reviewed 09/07/2019

Friendly staff, prompt maintenance response, and nice accommodations. I would like these surveys to be a bit shorter though. I always write what believe is an adequate response without regard to how many characters it is.

Artisan at Twickenham Square Manager09/09/2019

Dear "Verified Resident", thank you so much for taking the time to respond to the Kingsley Survey regarding your residency at Artisan, we also appreciate your kind comments. We recognize that you taking the time to comment is a gift to us, and to others. In an effort to make sure everyone is satisfied with all aspects of residing at Artisan, the surveys aim to gain as much detail as possible, but know that it is always your decision on how much you want to share, so if you just want to add "!", "*", or anything else for that matter.....it's all good. :) Each of us here at Artisan truly appreciate what you have done, and hope we continue to make living at Artisan a pleasant experience. Thank you, again. - Kathy Woodyard, Community Director

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 682352 • 2019 Recommended

Reviewed 08/19/2019

I really want to talk about how wonderful Amber made the move-in experience for me. I was so nervous about moving to Huntsville, and when I got here, she had so much set up in my apartment for me that really helped me get acclimated to… See More

Artisan at Twickenham Square Manager08/20/2019

Dear mysterious "Verified Resident", thank you SO much for taking the time out of your schedule to share your comments about our wonderful Artisan, and more importantly for sharing your experience of moving to Huntsville and how Amber helped you acclimate to your new home, your new neighborhood, and your new town. Amber is truly a treasure, as she genuinely cares about people, and it shows. Thank you again for the kind words, and for choosing Artisan!! - Kathy Woodyard, Community Director

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 680395 • 2019 Recommended

Reviewed 08/15/2019

Happy and satisfied. Love the atmosphere and neighborhood. Staff is friendly and helpful at all times. Have been informed about community events and have enjoyed the apartment facilities like the pool and fitness center greatly.

Artisan at Twickenham Square Manager08/16/2019

Dear "Verified Renter", thank you so much for taking the time to write this generous comment. We love that you are happy and satisfied!! And we must agree with you, we love the neighborhood, too. Our Artisan Family is what makes the difference, and we want you to know that we are grateful you are a part of it!! Sincere appreciation, Kathy Woodyard, Community Director

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 663919 • 2018 - 2019 Recommended

Reviewed 07/12/2019

Love living at Artisan. Friendly staff that goes above and beyond to make sure living here is a hassle-free, comfortable and all-around fantastic experience. The location is so convenient to everything including major road wats and interstate. See More

Artisan at Twickenham Square Manager07/12/2019

Thank you, "Verified Resident", we truly appreciate the time you took to share your thoughts, and love the kind words. We completely agree the location and conveniences are extraordinary !!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 663493 • 2018 - 2019 Recommended

Reviewed 07/11/2019

Overall, the Artisan community is friendly and convenient. The staff is very professional and accommodating. Perfect place to live if you desire a no maintenance, convenient living environment. I rated the safety and noise level a bit low as my apartment is in Building "B" where… See More

Artisan at Twickenham Square Manager07/12/2019

Dear "Verified Resident" thank you for the kind words, and the insight into your particular location. We agree, there are some beautiful apartment homes that tend to absorb the outside noises a bit more than others, the proximity of your apartment is a bit noisier than some other locations, and is also closer to Publix and the shoppes in Twickenham. Since we lease the 2nd floor of the Building B Parking Garage, the public should not be parking in our reserved area., only the Huntsville Hospital employees that work in the Triad building should be joining us in that area. I will reach out to the City of Huntsville Parking Garage division and see if others are parking there. Thank you so much for letting us know!! - Kathy Woodyard, Community Director

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 659969 • 2018 - 2020 Recommended

Reviewed 07/03/2019

The staff at the Artisan are always ready to satisfy and provide as much help and as many services available. I always feel as though every member of the Artisan team know and care about all the residents! This team strives to elevate Life at the… See More

Artisan at Twickenham Square Manager07/05/2019

Dear Verified Resident, thank you for sharing these personally experienced insights, as it certainly provides answers for those considering Artisan. Urban living, like any location, has it's pros and cons and going into it with eyes wide open is always the best course. We have found that there are locations at Artisan that provide less noise than others, and we try to assist those considering our amazing community with assistance in finding the perfect location for their personality. Thank you again for sharing, and for staying with us at the Artisan.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 658369 • 2018 - 2019 Recommended

Reviewed 06/29/2019

The Artisan has been a wonderful location to live. We love the location, the facilty and the people. Staff is excellent and the residents are a community. I would highly recommend (and have) this location to everyone.

Artisan at Twickenham Square Manager07/01/2019

Thank you VERY much "Verified Resident"!! We couldn't agree more, as Artisan is in a league of it's own as it relates to the amazing community that has formed here in Twickenham Square. So many wonderful things about this place, and even though we don't know who sent this, we are fairly certain you are one of the Residents that go the extra mile to make Artisan such a wonderful community. Thank you for choosing us, and for recommending to your friends.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 627014 • 2019 Recommended

Reviewed 04/14/2019

Great place to live. Easy in and out. Convenient to downtown and commuting. Access to grocery shopping and restaurants is a huge plus. Pet friendly environment is also great. The pool-focused architecture provides a sense of community most apartments lack.

Artisan at Twickenham Square Manager04/22/2019

Thank you for leaving us such a wonderful review, and we couldn't agree more, the focus on the pool and courtyard certainly help create a beautiful sense of community. We are thrilled to see your positive experience and our team greatly appreciates the feedback. If there is anything we can assist with in the future please contact the leasing office.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 623411 • 2019 - 2020 Recommended

Reviewed 04/04/2019

Love my first year living at Artisan! The staff is wonderful; always friendly and helpful. The maintenance crew respond quickly to issues and repairs. I love the secure building and parking garage; great peace of mind for safety. And the location is perfect! See More

Artisan at Twickenham Square Manager04/22/2019

Thank you very much for your review. We hope to turn the 4-star, to a 5-star soon, and feedback is always appreciated. Please let us know how we can make it happen. In the meantime, we will try to keep that 'vacation' feel going for you year-around.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 596517 • 2018 - 2019 Recommended

Reviewed 01/24/2019

Wonderful place to live if you want to be near the best restaurants, entertainment, and downtown. The layout is convenient, clean, and the staff are hospitable. The location also does not have as many traffic problems compared to other parts of the city ( I get… See More

Artisan at Twickenham Square Manager01/30/2019

Thank you for your 5-star review! We are so happy to hear that you are enjoying your living experience with us. We look forward to continuing to make Artisan Twickenham Square a place where you are proud to call home! -Lauren, Bell Customer Service

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 587478 • 2016 - 2018 Recommended

Reviewed 12/27/2018

I really enjoy living at Artisan Apartments. Ive lived here almost 3 years and have never had an issue. The apartments are really nice, the community is great, and I especially love the pool in the spring/summer!

Artisan at Twickenham Square Manager01/02/2019

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 569817 • 2018 Recommended

Reviewed 11/12/2018

The some of the residents do not seem to understand the notion of restricted entry. So the management have to regularly alert and request people to not let in strangers. This not Management's fault they try really hard to maintain safety and privacy of residents among… See More

Artisan at Twickenham Square Manager11/21/2018

Thank you for your review! We are pleased to hear you had a positive experience at Artisan Twickenham Square. We look forward to continuing to provide you with Hassle Free Living :) -Lauren, Bell Customer Service

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 548234 • 2018 Recommended

Reviewed 09/27/2018

It's very expensive for Huntsville but you get what you pay for. It's a great location with a Publix nearby and several good fast casual restaurants within a block. Neighborhood feels safe and very few homeless people nearby. Staff is excellent and community is friendly.

Artisan at Twickenham Square Manager10/11/2018

Thank you for your review! We are pleased to hear you had a positive experience at Artisan Twickenham Square Apartments. We look forward to continuing to provide you with Hassle Free Living :) -Lauren, Bell Customer Service

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 523762 • 2018 - 2019 Recommended

Reviewed 08/07/2018

Everything is perfect- honestly. My apartment size, upkeep, features, view, parking spots, and location couldn't be better. No bugs, walls are well-insulated. It is SUPER safe, and I live alone. Electric and water bills are extremely low every month. Maintenance team is amazing. I have had… See More

Artisan at Twickenham Square Manager08/20/2018

Thanks for taking the time to write a review about Artisan Twickenham Square. We're happy to hear you love the amenities. Please let us know if there's anything we can do to make it better! -Lauren, Bell Customer Service

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 519744 • 2018 Recommended

Reviewed 07/29/2018

I love living here! And everyone is so friendly, you can tell your neighbors love living here too. The staff works really hard to make sure you have everything you need, and it is a very comforting and supportive environment that I did not expect to… See More

Artisan at Twickenham Square Manager08/06/2018

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Artisan Twickenham Square Apartments

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 518755 • 2018 Recommended

Reviewed 07/26/2018

Feel free to use comments shared in survey. Lovely place. Friendly staff. Heavy packages can be delivered to apartment. Salt water pool is fabulous. Soothing noise of water fountains in the pool. Love the lights at night at the pool

Artisan at Twickenham Square Manager08/06/2018

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Artisan Twickenham Square Apartments

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 510572 • 2018 Recommended

Reviewed 07/09/2018

The Artisan is an outstanding, diverse community to live in. The staff is super friendly and very knowledgeable. Move in was a breeze and the apartment is ever better than we expected. We felt immediately at home on day one.

Artisan at Twickenham Square Manager07/19/2018

Thank you for your positive review! We are so happy to hear that you are enjoying your living experience with us; we look forward to continuing to make this apartment community a place where you are proud to call home! -Quan, Marketing

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 497244 • 2016 - 2018 Recommended

Reviewed 06/07/2018

The Artisan employees at the lease office are extremely helpful for everything and always happy to assist. Many thanks to Ally and Amber for everything they do! The maintenance team also does a great job fixing or maintaining things in my apartment and the entire community.… See More

Artisan at Twickenham Square Manager06/11/2018

Our staff prides itself on providing the best possible experience to all of our prospects and residents so we are happy to hear you were able to feel that. Thank you for your review! -Lauren, Bell Reputation Team

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 477109 • 2018 - 2020 Recommended

Reviewed 04/17/2018

The Artisan community is one of the best, if not the best, in the city. The location allow immediate access to local restaurants, Publix, health care, banking, parking garage, and the city's Big Spring Park is on 1/4 mile short walk away. You'll not regret living… See More

How was this review?

Useful

Thanks for voting!

Report

Features & Amenities

Laundry

Washer/Dryer

General

24-Hour Maintenance
9' - 14' Ceilings
Balcony or Patio
Bathroom Suite with Quartz Countertops
Ceramic Tile Tub
Complimentary Coffee Service
Concrete Flooring Throughout Available
Curved Shower Bar
Faux Wood Flooring
Fitness Center
Gated Access
Gift Wrapping Station
Gourmet Kitchen
Interior Corridors with Elevators
Outdoor Kitchen with Grilling Area
Pet Spa with Pet Grooming Station
Premium Cabinetry with Granite Countertops
Recycling Program
Resident Lounge
Stainless Steel Appliances
Walk In Closets

Pets

Cats Allowed
Fee: $300
Rent: $15
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Pet rent is $15.00 per pet. *For pets 0 to 40 lbs, $300 pet fee and from 41 to 80 lbs, $400 fee*
Dogs Allowed
Fee: $300
Rent: $15
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Comments: Pet rent is $15.00 per pet. *For pets 0 to 40 lbs, $300 pet fee and from 41 to 80 lbs, $400 fee*

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
N/A
SQ. FT.
658
Available
Avail.
N/A
Model
Bronze

View Floor Plan

Price
N/A
SQ. FT.
880
Available
Avail.
N/A
Model
Copper

View Floor Plan

Price
$1,090 - $1,902
SQ. FT.
566
Available
Avail.
3 Units
Model
Azure

View Floor Plan

Price
$1,200 - $1,992
SQ. FT.
726
Available
Avail.
2 Units
Model
Celadon

View Floor Plan

Price
$1,254 - $2,045
SQ. FT.
663
Available
Avail.
2 Units
Model
Brick

View Floor Plan

Price
$1,384 - $1,973
SQ. FT.
788
Available
Avail.
1 Units
Model
Cobalt

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,014
Available
Avail.
N/A
Model
Gold

View Floor Plan

Price
N/A
SQ. FT.
1,060
Available
Avail.
N/A
Model
Magenta

View Floor Plan

Price
N/A
SQ. FT.
1,204
Available
Avail.
N/A
Model
Stone

View Floor Plan

Price
N/A
SQ. FT.
1,292
Available
Avail.
N/A
Model
Viridian

View Floor Plan

Price
$1,840 - $2,676
SQ. FT.
960
Available
Avail.
3 Units
Model
Emerald

View Floor Plan

Price
$1,916 - $2,438
SQ. FT.
1,070
Available
Avail.
1 Units
Model
Sienna

View Floor Plan

Price
$1,932 - $2,721
SQ. FT.
1,056
Available
Avail.
1 Units
Model
Iris

View Floor Plan

Price
$2,098 - $2,644
SQ. FT.
1,289
Available
Avail.
1 Units
Model
Teal

View Floor Plan

Price
$2,194 - $3,065
SQ. FT.
1,168
Available
Avail.
2 Units
Model
Slate

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Artisan at Twickenham Square is now leasing brand new, luxury apartment homes in Huntsville, Alabama. Artisan is located in the heart of Twickenham Square, Huntsville's first urban hotspot. A place for living, working and playing, this blossoming mixed-use neighborhood offers a variety of delicious restaurants, unique shops, a Publix supermarket, Homewood Suites hotel and a large medical office building. With so many exciting things happening just outside your door, you'll be proud to call Artisan home. Distinctive modern architecture and sophisticated interiors set a mood of relaxed elegance, while outdoor living is taken to a new level with stunning extras and amenities. From convenience to luxury, we have everything you are looking for at Artisan Twickenham Square. Come see the lifestyle we have to offer and discover resort-style living that is second to none. Most importantly, we are a tobacco free campus! We'd love to welcome you home!

Management Company: Bell Partners Inc.