Review History for anonymous

Fern Parc Apartment Homes


Updated Review

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anonymous

Resident 2015 - 2021

10/4/2021

Fern Parc has gone downhill steadily in the past two years, since they were purchased by Elmington. First was the staff turnover. Then maintenance became hit or miss. Security is non existent. I’m scared to take my dog out after dark. You can smell weed coming from other apartments. The past year management is terrible. You can call but no one answers. You can leave a message and no one calls back. A couple of other things; most apartments don’t have range hoods which is against code. The ones that do are not vented outside so they are pretty much for looks only. Also, shrubbery has grown up over the building numbers so it would be difficult for emergency workers to find you. Rent is high, and we just received notice that they are going to add THEIR insurance charges to our rent. We are already required to have renters insurance. The charge is for the insurance for the property. Also, rent goes up significantly every year. Do yourself a favor and find a property that ISN’T owned by elmington.
    2 Previous Reviews

    Previous Review

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    anonymous

    Resident 2019

    8/20/2019

    Decent apartment for the price. Non-existent security. Lots of car break ins and drug use. Dumpster at the front of the building is always over flowing Management glosses over the issues, denies they exist, and refuses to do anything about them. Office staff is nice, but management is terrible.
      Manager

      9/19/2014

      Fern Parc Apartment Homes
      Thank you so much for your kind words about our community and our staff! We are so excited about the changes being made at Fern Parc and we are glad to hear that you are happy with the renovations as well. I would also like to thank you for your constructive comments; we are always looking for more ways to improve our community for our residents and we are always happy to hear new ideas and suggestions. We do apologize for the confusion regarding the laundry facilities and we will be contacting you privately to help find a resolution to this problem for you. We want all of our new residents to love our community as much as we do! We will do anything we can to make sure that you are comfortable and happy in your new home so please don't hesitate to contact us with any and all concerns. Thank you for choosing to call Fern Parc home!

      Previous Review

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      Resident 653711

      Verified Resident 2014 - 2019

      7/29/2019

      I am mostly happy here. The only complaints I have are that whenever I've called for the courtesy officer, he's never on site and tells me to call the police. Also, there is a lot of marijuana use on the site. I can smell it coming through my vents.

        Review 5 out of 76

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