Quail Pointe

1010 Henderson Road Northwest, Huntsville, AL 35816
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Quail Pointe

 
 
 
 
 
 

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Quail Pointe Manager

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Resident 2014 - 2016 Not Recommended
Reviewed 02/06/2016
The staff is never here. The rent checks 9 times out 10 are "missing" and then they try serve eviction notice. Ashley is nice but no matter how much you call you don't get called back. There is something live in the walls. I'm not one… See More
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Resident 2015 Not Recommended
Reviewed 02/06/2016
THEY ARE DOING MUCH NEEDED RENOVATIONS BUT ITS NOT ENOUGH! The one girl in office is nice but as far as management its Crap. they don't even have an office. office phone is usually out of service and if it does ring no one answers it.… See More
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Resident 2014 Not Recommended
Reviewed 09/08/2014
DO NOT RENT HERE. The ladies up front are thieves and liars! They rent to thugs and bad people. They have car thefts and the police are the at least once a week. Despite the fact it is in a horrible part of town, the actual… See More
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Resident 2009 - 2010 Not Recommended
Reviewed 05/28/2014
I lived here as a college sophomore back in 2009 and 2010. It's not the best, but it isn't the worst compared to some of its counterparts. I didn't think it was bad at all until I moved to a more luxurious apartment (Main Street), then… See More
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Resident 2013 Recommended
Reviewed 10/24/2013
I have lived here for two years and I can say that the new staff has done a great job so far. My lease was up and could not wait to move. The new office staff convinced me to give them a chance. My work orders… See More
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Cassi20 • Resident 2013 Recommended
Reviewed 09/30/2013
Well, it has been my experience that people normally only tell one side of the story. I recently moved in and I have only had positive interraction with the staff thus far. Misty and Brikette have both been completely upfront and went out of their way… See More
Quail Pointe Manager10/02/2013

The Staff at Quail Pointe apartments would like to thank you for your review of your experience with the new office staff. If there is anything you need, please feel free to contact us at the office. We will be more than happy to take care of you and all of our future tenants and current tenants here at Quail Pointe Apartments. Thank You, Brikette Anderson Community Manager

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Resident 2000 - 2007 Not Recommended
Reviewed 07/07/2013
Engle Realty in Birmingham turned out to be the owners when I researched it a few years ago. http://www.engelrealty.com/contact-us/ They never responded to my complaints when I lived there. They need to knock all those buildings down, spray something real strong on the ground and start… See More
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parkin99 • Resident 2010 - 2013 Recommended
Reviewed 05/17/2013
I have lived at Quail Pointe going on 4 years now. I love it here and the office staff and maintenance are great.
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Resident 2013 Recommended
Reviewed 01/18/2013
I have lived at quail pointe for a little over a month now and the office staff are great to work with. Maintenance has been great at getting to my work order.
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asmcgimpsey • Resident 2012 Not Recommended
Reviewed 12/14/2012
I just moved to Alabama with my fiance and our daughter in Jan. 2012. we decided to stay here , which was the worst mistake of our lives! its awful. the day we moved in we walked around and took notes of everything that was wrong,… See More
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Resident 2012 Recommended
Reviewed 12/13/2012
I have lived at Quail Pointe Apartments for 3 years, I have seen the negative comments on this site and decided to add my own opinion. I moved in three years ago to save money for college. Yes the apartments are older but I have not… See More
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Resident 2010 - 2011 Not Recommended
Reviewed 12/06/2012
We lived here for a year in a townhouse. When we moved in we got over $100 off the rent because the apartment was destroyed. Our neighbor told us it was like that because of the 3 big dogs that lived there before we moved in.… See More
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llax • Resident 2011 - 2012 Not Recommended
Reviewed 11/29/2012
I am a college student. Quail Pointe is the worst apartment I have ever lived in the area! I lived in four different apartments in this area. Quail Pointe is much worse than others in any aspect. The apartments themselves are crappy. The service from management… See More
Quail Pointe Manager11/29/2012

As a member of the management team at Quail Pointe Apartments, I can say with certainty that if a resident reports a pest control issue to the office as we direct them to do so upon their move in, then Cook's will respond each Thursday unless it is a hoiliday. We have a new maintenance team and all emergencies such as appliances, heating/cooling, inability to secure your front door are among just a few of the things we come out both during the day and after hours on call. As I find it difficult to believe with the new team in place and the pace at which they work, there would be a refrigerator that would go wiithout being repaired for two months. If I were a resident that had a refrigerator that had not been working for two months I would be at the door of the leasing office every day until the issue was resolved. To my knowledge no such complaint or resident activity as suggested has happened. To address the Tree Rats, due to the utility tree trimming from power lines, there was a problem created by taking away their natural place of living which resorted the Tree Rats to move to alternate areas. I have had less that 7 people from dirrefernt buildings complain about the trees being removed and causing sightings of Tree Rats however; Pest control had effectively attacked any reported issues and rectify the problem. We as management nor would Cook's ever hand a resident traps and ask them to place them where a tenant wants them in their apartment. I would know this because a report is turned in to my office, signed off by a staff member and areas traps are placed in are documented. Bait is a common treatment. Traps are just a follow or back up plan. Regarding to the gunshot as you stated "just happened" as there are gunshots throughout the night in the cioty of Huntsville, our office had direct contact with HPD and any reports in our direct area of gunshots are reported to our office the following business day. We have not had a recent gunshot incident that involved ANY residents at Quail Pointe directly, so your information is not completely accurate. If you are currently trying to "get out of there" (Quail Pointe) Please feel free to come by and sit with the manager to discuss your concerns and I will be glad to go over what we can to to make your living at Quail Pointe better. I would like an opportunity to turn the situation around for you. Please come by the office at any time Monday - Friday 9:30 to 5:00 to sit down and speak with management,

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Resident 2012 Not Recommended
Reviewed 11/15/2012
When I move to quail pointe,it was the biggest mistake I ever done in my life. The management attitude very nasty not professional,and don't know how too communicate. They don't fix anything lot of bugs,I had to take a lawyer for them to fix my tub.it… See More
Quail Pointe Manager11/29/2012

As a member of management, I know you had an opportunity to look at your apartment before a lease agreement was signed. As I know exactly which apartment you are referring to du to the redurface job that I scheduled myself and having been the only one it brought the puzzle pieces together. We rarely feel our position with our residents would be considered rude however; I specifically remember hearing a one sided screaming match as I was outside the office. My Assistant was taking a severe lashing at that point over the exact date the work would be completed on the tub. I had to step in to calm the situation down and explain that this was an outside vendor that we were working around theri schedule and was not something that I was able to force them to schedule into their list of things to complete. There was also a procedure for being out of the apartment as well as a care guide for the refinished tub that was disputed. There was a tub that was in need of refinishing, the apartment was leased with this knowledge and then our staff members were treated with screaming, curse words and unprofessional all of whic is not tolerated. We are professional and we follow our policies and procedures as we are directed by our lease agreement, which you signed. There is no reason to come in the office and create further issues by acting unprofessional, which has continued with additional situations. We realize you are upset that we could not control the schedule of a hired contractor and we apologize for not being able to make them do your tub before any previously schedule work they had to complete. We have many happy residents at Quail Pointe Apartments. Many long term residents at Quail Pointe Apartment, it is unfortunate that you are not among the happy residents. We have done many things to make your living at Quail Pointe as confortable as possible. You rcooperation is the main reason some of the things you noted are problems. Again, we do hope we can work things out.

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Resident 2012 Not Recommended
Reviewed 11/12/2012
I have lived in quail pointe for less then 2 months and this is the nastiest apartment complex I have ever lived in. We have rats bigger then my foot ( I wear an 8.5 in women). The management team are a bunch of liars &… See More
Quail Pointe Manager11/29/2012

Pest control is offered every Thurdsay (less holidays). You must be placed on the list and communicate with the office as to the problem getting better or worse. The point of bait is to kill the Mice/Tree Rats and the traps are a back up plan. If you are finding anything of the nature dead, that means we are doing our job along with Cook's Pest Control. Again, putting puzzle pieces together, I know the location of your apartment and there had not been anyone from your building come in and complain that they are having an issue such as yours. There are 8 apartmetns in your building all of which are occupied. I would anticipate if one is "infested" with rats, additional complaints or upsets residents would follow your initial complaint. Please see management for the continuesd treatment of your home as we would like to know if things are better in your apartment. Thank you!

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Jscott1966 • Resident 2012 Recommended
Reviewed 10/29/2012
I have lived here at Quail Point since March 2012. I moved in here because they allowed me to keep my dog while their competitors would not. Quail Pointe is not perfect, but it is good, fairly priced housing. I have found the Apartment Management Team… See More
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Resident 2012 Recommended
Reviewed 10/25/2012
I just moved in 2 days ago and as of now everything is great! The apartment managers Dana and Caitlyn are super nice and very professional. They make thanks very clear and provided a quick and easy move in!
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sarahb4412 • Resident 2012 Recommended
Reviewed 10/24/2012
THE LADIES DANA AND KAITLN ARE AWESOME I HAVE LIVED HERE 3 YRS ITS BEEN GREAT HAVING THEM
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xxkiwixx • Resident 2011 - 2012 Not Recommended
Reviewed 10/23/2012
I lived at Quail Pointe for 1year. Within the first month I and my boyfriend were getting sick and did a mold test. It tested positive for black mold and I made OVER 10 attempts to get them to acknowledge the fact that there was mold… See More
Quail Pointe Manager10/24/2012

I have yet had anyone including the city inspectors state, test, or conclude that there is black mold in a particular home here at Quail Pointe. If so, it would be a major issue, as we take it seriously and address it with multiple vendors in a process to terminate such problems from arising again. Meaning, a black mold policy is in place for such complaint. We require a move in inspection and we complete a move out inspection based on the move in condition. We charge based on what is broken, unclean or damaged based on the difference between what the resident put on their move in inspection. We also take a witness with us to verify the condition of the apartment and if necessary, in cases of large financial damage, we also follow up with pictures. You have the option to review your original move in inspection and our move out inspection to see where and why charges were posted to your account. We always give you thirty days to respond before an account is sent to collections. I would be more than happy, in person, to go over any of those above mentioned items. We always show our resident's the same respect they show us. We are here to professionally work through a problem, but to be targets of cursing as you did on this professional site.

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Resident 2009 - 2010 Not Recommended
Reviewed 09/21/2012
The management Staff is VERY unprofessional and uncooperative. They talk down to you as if they are better than you. Such a shame to have them profess to be a property that is quiet and will take care of you when there are constant break ins… See More
Quail Pointe Manager10/24/2012

Unfortunately we cannot control crime in the Huntsville area. I wish that was something we could do. We absolutely care about the safety of our resident's and would not want anything to happen to them. I will say we do not have "Constant Break In's" nor "Vandalism".... Nothing of the such has been reported to the office on a continued or nonstop basis. Regarding the "Quality" of people, it is our policy to lease an apartment to anyone who qulifies. We have requirements that must be met and once they are, we are going to lease to that person(s). Great strides have been made to make Quail Pointe a place anyone that qualifies to call home. We are proud of our resident's, our product and our staff. It is sad that you did not find our community to be satisfactory and we wish you luck with your next home.

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Resident 2012 Recommended
Reviewed 08/22/2012
i have lived at quail pointe since june and i have enjoyed it for the most part. one thing i was happy to hear that they opened the pool after the staff saif it was closed bc of people who don't live here messing it up.… See More
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arenterhereqp • Resident 2012 Not Recommended
Reviewed 07/25/2012
My friend and I have been living here for a few months. Some good and some bad. Start with the good: The office ladies are usually very nice and courteous even when they are busy which is a good thing when you are frustrated about something… See More
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missvickyv15 • Resident 2012 Not Recommended
Reviewed 06/24/2012
I have been living in Quail Pointe since 03/27/2012 and I absolutely HATE IT!! The last straw was last night 06/24/2012 at around 12:30am when a cockroach crawled into my bed with me. That really freaked me out and that was the last straw. I am… See More
Quail Pointe Manager10/24/2012

Quail Pointe does offer free of charge weekly pest control. This is explained at move in and we encourage our residents to take advantage of this option. Your request to be placed on the pest control log can even be on a continued basis if you request if. If you moved in during March, the temperature was well below the "emergency" status for air conditioning issues as you put it. It sound as if your condensation line was clogged, which will happen on an older property from time to time as the weather changes from spring to summer. Often we run our A/C during the day if it is warm but then use the heat at night as the temperature drops, which causes the condensation issue you spoke of. I feel confident the issue was addressed. I am sure you have video of the condensation line leaking before maintenance could rectify the problem, but I feel confident that if there was a persistent issue, your A/C unit was properly addressed or replaced. We always provide resident's with appropriate maintenance service. I apologize if you feel we fell short during your time with us. As you have now found a new place to live, we do wish you the best of luck. (Answer to the "Response from AAKIWIXX".... This is a professional site, profanity is not acceptable and to answer or provide some closure on your statement...We complete a move in and move outinspection on each apartment as our policy requires. Taking pictures is always your choice, as we do the same during our move out inspections.

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Coolsince92 • Resident 2011 - 2012 Not Recommended
Reviewed 06/06/2012
This is my first and last lease with quail pointe. My apartment was not move in ready when moved in and management promised to make all of the necessary repairs but out of the 20 problems I have maybe one has been fixed. I had to… See More
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Resident 2012 Not Recommended
Reviewed 06/05/2012
I moved here in January. I will say this is a major improvement from the last place i rented where i always had breakins and gunshots in the neighborhood. Here as of yet I have not had any issues safety wise. As far as management... When… See More
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Features & Amenities

Laundry

  • Laundry Connections in Some Units
  • Laundry On-Site

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
  • Cats Allowed

Floor Plans & Pricing

Studio, 2 Bathrooms

  • Price

    $826

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    N/A

  • Available
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  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $595

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    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $877

  • SQ. FT.

    N/A

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    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price

    $900

  • SQ. FT.

    N/A

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    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price

    $775

  • SQ. FT.

    N/A

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    N/A

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    2 Bedrooms

3 Bedrooms, 2 Bathrooms

  • Price

    $1,224

  • SQ. FT.

    N/A

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    3 Bedrooms

3 Bedrooms, 2.5 Bathrooms

  • Price

    $999

  • SQ. FT.

    N/A

  • Available
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    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

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Are there surveillance cameras on site?

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Quail Pointe is an apartment in Huntsville in zip code 35816. This community has a Studio - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $595 - $1,224. Nearby cities include Madison, Brownsboro, Owens Cross Roads, New Hope, and Athens. 35806, 35805, 35801, 35810, and 35811 are nearby zip codes.

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    Resident Photos (9)

    • (Resident photo uploaded on 11/29/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 11/29/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 11/29/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 02/29/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 02/29/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 02/29/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 02/29/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 01/21/2012) Image of Quail Pointe in Huntsville, AL
    • (Resident photo uploaded on 07/26/2009) Image of Quail Pointe in Huntsville, AL
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