Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
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Stone Crossing Apartment Homes
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you for your review! We are glad to hear that maintenance addresses your issue correctly the first time. Please stop by the office if anything arises in the future.
Thank you for your review! We are happy to hear we have provided excellent service to you. We hope to keep you as a valued resident for years to come. We appreciate your residency!
Thank you for the great review! We are happy to hear that you are enjoying the community and our team.
Wow, thank you for your review! Janisha does her best to make sure everything is running smoothly. We appreciate your residency and look forward to having you as a member of our community for years to come!
Thank you for your kind review of our community! Please stop by the office to discuss any concerns that may arise in the future. We appreciate your residency!
We appreciate you sharing your review. We apologize if your experience is not up to your standards. Please know that your review has been shared with the Regional Manager.
Thank you for your kind review! We love that you are able to enjoy the amenities Stone Crossing has to offer. Please let us know if anything arises in the future.
Dalys and Amanda, Again, thank you for your review on multiple websites. As mentioned previously, please reach out to the Property Manager to discuss the lease termination options provided to you previously.
Thank you for your review! We appreciate hearing from our valued residents. It is wonderful to see that you had such great customer service from our team. We strive to give each and every resident the best experience possible, and we're so happy you received that and are enjoying our community! Welcome home!
We appreciate you sharing your feedback. We apologize if your experience was not up to your standards. We encourage you to stop by the office so we can address your concerns.
Thank you for taking the time to review our community. Because there's only one master water meter for the property, the water bills are determined by the property usage, what size apartment a resident resides in and how many occupants are inside. During the Summer, we did experience a credit from Huntsville Utilities, that is why the bills were lower than average. Based upon our increased occupancy, the water usage will increase as well. All of our residents receive a monthly statement from Apex in their mailbox for their review. Please stop by the office if you ever need a copy of your water bills and discuss any other outstanding work orders. We appreciate your residency!
We appreciate you sharing your feedback regarding our community. We take all feedback as a chance to better serve you. Please stop by the office to discuss any outstanding work orders with our community manager.
Hello- We're so sorry to hear your experience has not lived up to expectations. Please feel free to stop by the office at your convenience so we may address your concerns personally. Thanks!
Thank you for your continued residency over the past 15 years! That is amazing! It's great to hear that your experience has been a positive one. You are truly valued and we thank you for sharing your great experience at our community.
Wow - thank you for your five star review! We appreciate you as a resident. Please contact the office should any issues arise in the future.
We appreciate you sharing your review at our community. Please stop by the office to discuss your kitchen with our community manager. We want to make sure that everything is taken care of for you.
Hi There- So happy to hear you are loving your home at Stone Crossing! Thank you for sharing the feedback and we look forward to your continued residency with us. Thanks!
Hello- Thanks so much for the wonderful feedback. We value our residents and look forward to your continued stay with us at Stone Crossing. Thanks!
We appreciate you sharing your feedback. We apologize if your experience was not up to your standards. We invite you to stop by the office and speak with the Property Manager to discuss your concerns.
Wow- thank you for your 5 star review of our community! It's great to hear that your experience has been positive so far. We appreciate you as a resident!
Thank you for your positive review! We are happy that everything is to your standards and your move in process was smooth. Please let the leasing office know if anything arises in the future.
Thank you for your review. We recently hired a new maintenance team that is fantastic! Your review has been shared with the community manager and please stop by the office to discuss any outstanding issues. We appreciate your residency!
Thank you for sharing your experience at Stone Crossing apartments. Please inform the leasing office should any issues arise. We appreciate your residency!
Thank you for your review and residency! We apologize for the discrepancy in your move in process. If anything arises in the future, please reach out to the leasing office.
We are happy to hear that Ms. Brown made your tour experience memorable! We hope to make Stone Crossing Apartments your new home very soon. Please let us know if we can be of any assistance during your decision making.
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The Enclave
Welcome home to Stone Crossing Apartments, now under new management, in Huntsville, Alabama. Situated off University Dr. and adjacent to Cummings Research Park, Stone Crossing is a quiet enclave of apartment homes conveniently tucked away in a wooded and park-like setting that is right in the middle of it all!Homes at Stone Crossing Apartments are 1 or 2-bedroom and offer a variety of features including upgraded kitchens, vaulted ceilings, oversized windows, ceiling fans, and wood-grain flooring. Our pet friendly community welcomes large dogs and also offers a resort-style swimming pool with sundeck, resident clubhouse, tennis court, plus ample community green space.Best of all, Stone Crossing brings you the location you’ll love - from here, everything is well within reach. We’re located off SR-72, with access to both SR-255 and I-565 just minutes away. You’ll also enjoy proximity to UAH and Bridge Street, plus we are conveniently close-in to Downtown Huntsville.
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Stone Crossing Apartment Homes