What are noise levels like at The Avenue?

The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Avenue?

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is The Avenue?

The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 93.33% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 20.6 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for The Avenue, Huntsville, AL

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.5
Office Staff	4.7
Maintenance	4.7
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.9/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	4/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	93.33%

Manager's Review Reply Time

Average time to respond to reviews	20.6 days

Ratings & Reviews (46 Reviews)

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AvenueResident • tenant • 2016

04/25/2018

The Avenue is a great place to be. it's close to all the entertainment downtown and Big Spring Park. All interaction I have had with any employee has been courteous and professional. All issues I have had regarding my unit has been addressed immediately, even after … See More

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The Avenue Manager

05/01/2018

Our team is happy to provide the most ideal living environment in the area and we are glad to have met your expectations. Thank you for this review and please let us know if there is ever anything we can do for you. Sincerely, Tiffeney Norris Community Manager 256-533-5885 [email protected]

Verified Resident 861010 • vrp • 2020 - 2021

01/08/2021

Nice community in the middle of downtown Huntsville. Feel very safe in this complex. Walking distance to Big Spring Park, bars, restaurants, shopping. Secure parking garage with security gate. Overall a great experience so far in my 2 years.

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Verified Resident • vrp • 2020 - 2021

01/04/2021

The staff is very professional, responsive and friendly. The apartment and building is very nice with tons of amenities. The landscape and appearance of the building is very well maintained. Top notch experience

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The Avenue Manager

01/07/2021

Thank you for taking the time to write us a review; your kind words make our day! We are happy to know the quality of your apartment and the service of our team have exceeded your expectations. We hope you continue to enjoy everything our community has to offer. Thank you for calling The Avenue Huntsville Home!

Verified Resident 847854 • vrp • 2020

11/28/2020

The quality of the apartment is not commensurate with the rent. It is loud. There is not sufficient sound proofing between the units. You can hear people walking above you and conversations from adjoining units. The appliances are of poor quality.

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The Avenue Manager

12/01/2020

Thank you for your valued input; we appreciate you taking the time to share your experience. We are sorry to hear that you have not been completely satisfied with your experience living within the Avenue Community. We strive to provide proficient maintenance service and friendly customer service to all. We would love to aid and talk this through and see if we can uplift your living experience. If you would like to discuss, please do not hesitate to reach out to us. The Avenue Team is always available to assist when needed!

Verified Resident 844434 • vrp • 2020

11/16/2020

Wouldn't want to live anywhere else! No other location compares and the apartment surpasses all expectations. Huge and clean and a great community. Especially for young professionals! Had tons of people recommend and so glad I listened

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The Avenue Manager

11/18/2020

Thank you so much for taking the time to write this amazing review; it is always wonderful to hear such kind words! We hope you continue to enjoy your loft and our central location. Thank you for calling The Avenue Home!

Verified Resident 822284 • vrp • 2020

09/22/2020

I've had a number of interactions with the office staff due to solving problems that have arose from first settling in. While some issues like access to helpful maintenance on weekends and open communication have been poor, the office staff has consistently proven to serve my… See More

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The Avenue Manager

09/24/2020

Thank you for your valued input! We appreciate you taking the time to share your experience. The Avenue Team is always available to assist when needed. We hope you continue to enjoy all the community has to offer. Thank you for calling The Avenue home, we appreciate you and value your residency!

Verified Resident 804819 • vrp • 2020

08/17/2020

Nice place. A good move in experience. Very clean and quiet so far. They seem to be taking Covid seriously. A bit pricey. ........................................................... See More

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The Avenue Manager

08/18/2020

Thank you for your review, your kind words are appreciated. We are happy to know the quality of your apartment and community have met your expectations. Thank you for calling The Avenue Huntsville Home!

Verified Resident 798553 • vrp • 2017 - 2020

07/31/2020

I lived on the Holmes Avenue side of the complex for 3 years and was forced to relocate to the back of the building because of all the noise from the restaurants. The way the apartments are built along with the bathroom vents allow noise transference… See More

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The Avenue Manager

08/10/2020

The Avenue is located in a vibrant downtown setting among some of Huntsville's most popular restaurants and bars. For most people, this a perk of living here. We are sorry if you have not found it so and have been very accommodating with your options for relocating. Concerning the current limitations to our amenities, we are living in unprecedented times. The health and wellbeing of our residents and employees is our top priority. We are following the protocols set forth by the CDC to ensure everyone's continued good health and look forward to returning to normal at the appropriate time.

Verified Resident 782799 • vrp • 2018 - 2020

06/22/2020

It has been an excellent experience. The location cannot be beat and the amenities of the property are by far the best around. Add to that the addition of great shops and restaurants within walking distance, and I couldn't ask for a better place to live.… See More

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The Avenue Manager

06/23/2020

Thank you so much for taking the time to write this amazing review; your kind words make our day! We hope you continue to enjoy our central location and everything our community has to offer. Thank you for calling The Avenue Home!

Verified Resident 780996 • vrp • 2020

06/17/2020

The Avenue is one of the top 5 or so apartment complexes in Huntsville and I am genuinely proud to be living here. It is a truly outstanding community. The application process, lease process and move-in process were all made very easy by the excellent staff… See More

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The Avenue Manager

06/22/2020

Thank you for your kind words and positive review. We are happy to know the quality of your apartment and the service of our team has exceeded your expectations. We hope you continue to enjoy everything our community has to offer. Thank you for calling The Avenue home and being a valued resident!

Verified Resident 780040 • vrp • 2019 - 2020

06/15/2020

I'm very please with my short time in this community. The people are friendly the place is well kept the staff is helpful and responsive. the meeting rooms for groups are a very nice plus oh, I am so glad that they allow pets.

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The Avenue Manager

06/16/2020

Thank you for your review, your kind words are appreciated. We are happy to know the quality of your apartment and the service of our team have exceeded your expectations. We hope you continue to enjoy everything our community has to offer. Thank you for calling The Avenue Huntsville Home!

Verified Resident • vrp • 2017 - 2020

05/25/2020

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The Avenue Manager

12/30/2020

Thank you for taking the time to put in a review. We strive to provide proficient service to all and an excellent living experiencing. If there is ever anything we can do to improve we would love to discuss. If you would like to talk further, please do not hesitate to reach out to us. We would love the opportunity to uplift your experience.

Verified Resident 764367 • vrp • 2020

05/01/2020

Front office staff very professional and made the leasing process as easy as possible. The location is perfect for downtown and the security is great. Upkeep and cleanliness is excellent. And all services are perfect

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The Avenue Manager

05/04/2020

Thank you for your review! Your kind words make our day. We are thrilled you are enjoying your new home and are enjoying our central location. If you ever need anything please feel free to reach out to our office, we are here for you!

Verified Resident 760984 • vrp • 2020

04/22/2020

Very friendly community of neighbors. Also, respectful as to privacy and noise. Love living downtown and being able to walk to just about anything. Convenient to restaurants and shops and medical center.

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The Avenue Manager

04/24/2020

We are so happy to read your wonderful review about The Avenue Downtown Huntsville! We are pleased to hear that you are enjoying your experience here and taking advantage of our wonderful location. Thank you so much for your feedback! If you ever need anything from us, please feel free to give us a call or stop by the office. Have an awesome day!

Verified Resident 757964 • vrp • 2020

04/06/2020

I've been eyeing the Avenue literally since its groundbreaking but ironically could never find a unit when I was looking; it's in such high demand. But thankfully Bri at the front office worked with me to get me into a unit and she kept me abreast… See More

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The Avenue Manager

04/07/2020

Thank you for taking the time to review our community; your wonderful feedback brightens our day! We are happy to know the quality of your apartment and the service of our team have exceeded your expectations. We hope you continue to enjoy everything our community has to offer as well as it's great location. Thank you for calling The Avenue Home!

Verified Resident 753232 • vrp • 2020

03/17/2020

My husband and haven't been living at The Avenue very long but so far we love it. The views & neighborhood are great. The complex is always clean, quiet, and everyone is friendly. We have never heard our neighbors! I forget sometimes we our in an… See More

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The Avenue Manager

03/17/2020

Thank you for your amazing feedback! We are thrilled to hear you love your new home! We hope you continue to enjoy everything our community has to offer as well as our convenient location.

Verified Resident 724333 • vrp • 2019

12/09/2019

Beautiful rooms and amenities. Everyone is friendly and maintenance is always quick. It's located perfectly downtown and majority of the shops are within walking distance. There are also two big galleries you can rent out to host a party or get together.

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The Avenue Manager

12/09/2019

Thank you so much for taking the time to review our community. It truly brightens our day to read such wonderful words about our community and team! We hope you continue to enjoy everything our community has to offer. If there is anything we can do to make your experience here even better, please let us know. Thanks for calling The Avenue Home!

Verified Resident 721015 • vrp • 2019

11/25/2019

Moving across country can be extremely stressful and the wonderful staff at The Avenue has made the experience smooth and stress-free. Bri Mitchell has been excellent from the first day I walked through and explored the community and she continues to be helpful, responsive, and kind.… See More

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The Avenue Manager

04/07/2020

Thank you for your wonderful feedback, we appreciate you taking the time to share your experience. We are overjoyed to hear your moving process was seamless and moving into The Avenue was made smooth by our team. We hope you continue to enjoy everything our community has to offer. Thank you for your positive review and calling The Avenue Home!

Verified Resident • vrp • 2019

10/16/2019

It has been my experience that when II have a maintenance issue with my apartment the staff promptly contacts the maintenance department and then they resolve any and all issues that I am having in a timely manner.

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The Avenue Manager

12/30/2020

Thank you for your valued input! We appreciate you taking the time to share your experience. The Avenue Team is always available to assist when needed. It is our goal to provide prompt maintenance service when needed and excellent customer service. Thank you again for taking the time to share your experience

Verified Resident • vrp • 2019

08/02/2019

The Avenue is a great location in downtown Huntsville offering top of the line amenities to make city life easy and enjoyable! They work hard to keep the community informed about local events and trying to build up the community around the area for the best… See More

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The Avenue Manager

12/30/2020

Thank you for taking the time to share your experience at The Avenue! We are so glad to hear that you are enjoying the location and all the wonderful amenities our community has to offer. If there is anything we can do to make your experience here even better, please let us know.

Verified Resident • vrp • 2019

07/26/2019

Very friendly and professional staff were extremely helpful in the decision process of deciding where I wanted to move. Apartment was in perfect condition and I'm extremely happy with my decision to live at the Avenue.

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The Avenue Manager

12/30/2020

Thank you so much for taking the time to write this amazing review; it is always wonderful to hear such kind words! Our goal is to provide excellent service and a great place to call home and love hearing we could make this a reality. Thank you again for taking the time to share your experience.

Verified Resident • vrp • 2018 - 2019

07/22/2019

Great Atmosphere !!!i I enjoy the view and the downtown element. Would love to have more restaurants and lounges. However, Moes going across the street helps and Melt hopefully adds some more excitement when it opens.

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The Avenue Manager

12/30/2020

Thank you so much for taking the time to write this amazing review; it is always wonderful to hear such uplifting words! We strive to provide excellent service and a great place to call home in downtown and love hearing we could make this a reality. Thank you again for taking the time to share your experience.

Verified Resident 639621 • vrp • 2019

05/13/2019

The Avenue's wonderful staff helped me relocate to a new city without ever seeing the property, and my new apartment is even better than I could have imagined. The central location makes this property a great find!

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The Avenue Manager

06/18/2019

Thank you for your amazing feedback! We are thrilled to hear our team helped make your transition to a new city a seamless experience. We hope that you continue to enjoy everything our community has to offer as well as our convenient location. Sincerely, Tiffeney Norris Community Manager [email protected]

Verified Resident 529765 • vrp • 2017 - 2019

05/08/2019

Love it! The Team on site is OUTSTANDING! I have and will continue to recommand people to this location. The pool and the parking is gives the Ave a filling of home and vacation. I love the leadership and the way the take care of the… See More

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The Avenue Manager

01/15/2019

Thank you for taking the time to review our community. We're always open to ideas on how to improve The Avenue and your living experience. Thank you again for your feedback. Sincerely, Tiffeney Norris Community Manager 256-533-5885

GJ4UA • Resident • 2016 - 2019

05/05/2019

I have lived here at The Avenue since its opening being one of its first residents. During my time here the experience has been nothing short of awesome! The complex is a first class facility, and is the best maintained apartment facility in town. You feel… See More

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The Avenue Manager

06/18/2019

Thank you for this excellent rating! We are honored to have earned your high recommendation! The comfort of our residents is of the highest importance to us. We are happy to know the quality of your apartment and the service of our team have exceeded your expectations. Sincerely, Tiffeney Norris Community Manager [email protected]

Verified Resident 360811 • vrp • 2019

04/04/2019

Excellent apartment community. Management is professional, approachable, and efficiently organized. It is convenient my located to dining and entertainment venues. The residents are well-screened and make up a population that is highly diversified. See More

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The Avenue Manager

12/30/2020

Thank you for your kind words! We appreciate you taking time out of your day to share your experience at The Avenue. Our team is committed to providing top-notch service to our residents and we are delighted to be recognized with five stars!!!

•

Updated Review

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The Avenue

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA

Manager's Review EngagementA

Manager's Review Reply TimeB

Ratings & Reviews (46 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Avenue Manager

Noise

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Neighborhood

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The Avenue Manager

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The Avenue Manager

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Maintenance

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The Avenue Manager

Noise

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The Avenue Manager

Noise

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Safety

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The Avenue Manager

Noise

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The Avenue Manager

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The Avenue Manager

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Renter Ratings

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Manager's Review Engagement

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