Hawthorne at the Ridge
#3,549 #5 #70

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Hawthorne at the Ridge

201 Water Hill Road, Madison, AL 35758
(2155 Reviews & Surveys)
$989 - $2,102/mo
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Move-In Specials

Up to One Month Free and if you lease within 24 hours get even more money off! Plus reduced monthly rates! Call today to find out more! Restrictions May Appl...

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Floor Plans & Pricing

1 Bedroom

Brindley

1 Bed, 1 Bath | 788 sq. ft.

$989 - $1,274

12 Available Units

See Floor Plan Details

2 Bedrooms

Capshaw

2 Beds, 2 Baths | 1,064 sq. ft.

$1,332 - $2,102

8 Available Units

See Floor Plan Details

3 Bedrooms

Monte Sano

3 Beds, 2 Baths | 1,254 sq. ft.

$1,509

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.5

Safety

4.4

Office Staff

4.9

Maintenance

4.7

Neighborhood

4.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

30

Managerā€™s Review Engagement

B

Percentage of reviews responded to

73.33%

Managerā€™s Review Reply Time

D

Average time to respond to reviews

62.07 days

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Hawthorne at the Ridge Reviews

(374)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1140913

Verified Resident ā€¢ 2020 - 2024

3/4/2024

Great experience staff is helpful and always willing to help . We are all a family here and everyone is family oriented and activities are always being held for every holiday . Nice Amenities and pool

    Manager

    3/9/2024

    Hawthorne at the Ridge
    We're delighted to hear about your 5-star experience at Hawthorne at the Ridge! Thank you for your kind words and for being a valued resident. We're here to ensure your continued satisfaction. See you around the community! -Amber Pinkey, Community Manager
    Review Author Icon

    Resident 1229874

    Verified Resident ā€¢ 2024

    2/26/2024

    I want to give a shout-out to Stephanie. Stephanie helped me and my significant other through our whole process. She was nothing but kind and courteous, and she helped make a house a home. Her professional behavior and great attitude ultimately lead me and myā€¦Ā See More >
      Manager

      3/2/2024

      Hawthorne at the Ridge
      Thank you so much for taking the time to leave such a glowing 5-star review for our apartment community! We're thrilled to hear that you've had such a positive experience with us. Creating a comfortable and welcoming environment for our residents is always our top priority, and it's wonderful to know that our efforts have been appreciated. Your kind words about Stephanie are very appreciated! She is an amazing asset to the Hawthorne at the Ridge team! We're committed to maintaining the high standard of service that you've come to expect from us, and we're always here to address any concerns or suggestions you may have. Thank you once again for choosing to be a part of our community. We look forward to continuing to provide you with an exceptional living experience. -Amber Pinkey, Community Manager
      Review Author Icon

      Resident 1229780

      Verified Resident ā€¢ 2022 - 2024

      2/26/2024

      A very nice community with nice facilities and apartments. Convenient location but access suffers during the winter as it is located on a steep hill and any substantial ice or snow closes the only way out.

        Manager

        3/2/2024

        Hawthorne at the Ridge
        Thank you for taking the time to share your feedback with us. We appreciate your 4-star review and are grateful for your honesty. We're glad to hear that you've had a positive experience overall, but we also acknowledge that this is an area where the City of Madison could improve access to the community during that type of emergency weather occurrence. Your insights are invaluable to us as we strive to enhance our community and the experience of our residents. If there are specific aspects you feel we could address or improve upon, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we're committed to making any necessary adjustments to ensure your continued comfort and happiness in our community. Thank you once again for your review and for choosing to be a part of our community. We look forward to serving you even better in the future. -Amber Pinkey, Community Manager

        Updated Review

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        Resident 1219273

        Verified Resident ā€¢ 2020 - 2024

        2/12/2024

        I've lived here for years and have never had anything but a wonderful experience! The neighbors are friendly and the office staff has always been more than helpful with any issue I've ever had and they make sure to get maintenance requests done in aā€¦Ā See More >
          Manager

          2/14/2024

          Hawthorne at the Ridge
          Thank you for the kind words! We're delighted to hear that you've had a great experience with us. Your satisfaction means the world to us. Please let me know if you have any questions or if I can be of any assistance in the future. Amber Pinkey, Community Manager

          Updated Review

          Review Author Icon

          Resident 1177210

          Verified Resident ā€¢ 2023 - 2024

          1/29/2024

          Any time a maintenance request is needed, it is always handled quickly and effectively. The staff have always been very helpful and courteous whenever they are contacted. So far there are no complaints.

            Manager

            2/16/2024

            Hawthorne at the Ridge
            Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. Please let me know if we can ever be of service. Amber Pinkey- Community Manager

            Updated Review

            Review Author Icon

            Resident 1044596

            Verified Resident ā€¢ 2022 - 2024

            1/8/2024

            We enjoy it here. We have made a number of friends. The staff is very helpful when something is needed. There are a few complaints about the yard and some of the neighbors being loud and the smell of Marijuana that comes into our apartment.

              Review Author Icon

              Resident 1213321

              Verified Resident ā€¢ 2021 - 2024

              1/1/2024

              The apartment is overpriced for it is with the rent increasing ever year because "that's the market". Since I've lived in my current apartment for about two years and 9 months, there's been multiple shootings. Tenets speed through the complex with little to noā€¦Ā See More >
                Manager

                1/4/2024

                Hawthorne at the Ridge
                Dear Verified Resident, My team and I would like to extend our sincerest apologies to you for your experience here at Hawthorne at the Ridge. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open-door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I have reached out to try to find out about any shootings in the area but neither myself, our Courtesy Office nor Madison PD had a record of any at our community during the period listed. I hope to hear from you soon. I can be reached at 256-772-7822 or hridgemanager@hrpliving.com. Kindest Regards, Amber Pinkey, Community Manager
                Review Author Icon

                Resident 1213207

                Verified Resident ā€¢ 2023 - 2024

                1/1/2024

                We moved at hawthorn at the ridge apartment in Oct 2023.Kids enjoy play area n swimming pool. We use gym also very frequently. All facilities including roads, everything is nicely maintained. Whenever maintenance needed, it is done very staff is very friendly nā€¦Ā See More >
                  Manager

                  1/4/2024

                  Hawthorne at the Ridge
                  Dear Verified Resident, Thank you so much for the kind words. The entire team at Hawthorne at the Ridge makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at the Ridge home. If there is anything that I can ever do for you, please feel free to contact me at 2567727822 or hridgemanager@hrpliving.com. Kindest Regards, Amber Pinkey, Community Manager
                  Review Author Icon

                  Resident 1208785

                  Verified Resident ā€¢ 2023

                  12/15/2023

                  Very clean property and very friendly staff. The management walked me step by step through the application process and I got the welcome letter almost a month in advance so I had plenty of time to prepare everything I needed.

                    Manager

                    12/22/2023

                    Hawthorne at the Ridge
                    Dear Verified Resident, Thank you so much for the kind words. The entire team at Hawthorne at the Ridge makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at the Ridge home. If there is anything that I can ever do for you, please feel free to contact me at 2567727822 or hridgemanager@hrpliving.com. Kindest Regards, Amber Pinkey, Community Manager

                    Updated Review

                    Review Author Icon

                    Resident 1194330

                    Verified Resident ā€¢ 2023

                    12/8/2023

                    My apartment isn't as nice as the one I was shown when I toured the community. My cabinets are peeling, the countertops are scratched and damaged, the bathtubs are old, dingy, and need replacing. The doors going into the bedroom are warped and damaged.

                      Manager

                      12/22/2023

                      Hawthorne at the Ridge
                      Dear Verified Resident, My team and I would like to extend our sincerest apologies to you for your experience here at Hawthorne at the Ridge. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 2567727822 or hridgemanager@hrpliving.com. Kindest Regards, Amber Pinkey, Community Manager
                      Review Author Icon

                      Resident 1205527

                      Verified Resident ā€¢ 2023

                      12/6/2023

                      I have had 2 positive experiences with Hawthorne management and consider them to be the best apartments I've ever lived in, including much more pricy "luxury" options. If Hawthorne is an option, I automatically consider it the best option!ā€¦Ā See More >
                        Manager

                        12/8/2023

                        Hawthorne at the Ridge
                        Thank you so much for the amazing review! We love to hear about your amazing Hawthorne experience. Please feel free to let us know if we can ever help in any way. Thank you for continuing to choose Hawthorne!
                        Review Author Icon

                        Resident 1202805

                        Verified Resident ā€¢ 2023

                        11/27/2023

                        Have only been moved in for a week, but so far the experience and interaction with the management team has been phenomenal. The apartment was clean and ready for move-in. The neighborhood has a quiet time starting at 10pm. The apartment is within minutes ofā€¦Ā See More >
                          Manager

                          12/6/2023

                          Hawthorne at the Ridge
                          Dear Verified Resident, Thank you so much for the kind words. The entire team at Hawthorne at the Ridge makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at the Ridge home. If there is anything that I can ever do for you, please feel free to contact me. Thank you! -Amber Pinkey, Community Manager
                          Review Author Icon

                          Resident 1201200

                          Verified Resident ā€¢ 2023

                          11/20/2023

                          It is safe and reliable. The rent specials they had going on was extremely helpful. The staff is super friendly and very helpful with anything I needed help with. I would 100% recommend friends/family to Hawthorne at the Ridge.

                            Manager

                            12/6/2023

                            Hawthorne at the Ridge
                            Thank you so much for your amazing review! We love hearing that you are happy her at Hawthorne at the Ridge. We offer some amazing resident referrals as well, so keep that in mind when friends and family are looking to move. Please let me know if you have any questions in the future of if we can assist in any way. Thank you! - Amber Pinkey, Community Manager
                            Review Author Icon

                            Resident 1198274

                            Verified Resident ā€¢ 2023

                            11/10/2023

                            Great community the problems I had I addressed them and they were taking care of right away and I loved that the most. Clean neighborhood great staff and work with you as much as possible. I would definitely recommend to others

                              Manager

                              12/6/2023

                              Hawthorne at the Ridge
                              Dear Valued Resident, Thank you so much for the kind words. The entire team at Hawthorne at the Ridge makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at the Ridge home. If there is anything that I can ever do for you, please feel free to contact me at 2567727822 or hridge@hrpliving.com. Kindest Regards, Amber Pinkey Community Manager
                              Review Author Icon

                              Resident 1191426

                              Verified Resident ā€¢ 2023

                              10/20/2023

                              The staff was wonderful in helping me decide to move into Hawthorne at the Ridge. The move in process was simple and the apartment is great. Plenty of closet space and kitchen cabinets. The amenities here are great and everyone is very helpful.

                                Updated Review

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                                Resident 1125586

                                Verified Resident ā€¢ 2023

                                10/9/2023

                                So far I have no complaints and I enjoy staying at the apartment complex. Me and my kids feel save at all time. Going to the the grocery store is pretty accessible. Also,I love that my kids bus stop is right up the side walkā€¦Ā See More >

                                  Updated Review

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                                  Resident 285762

                                  Verified Resident ā€¢ 2017 - 2023

                                  9/29/2023

                                  Great community. There are always events planned and the staff is great. Moved in here i. 2010 and have lived here since. Great school, close to the highway, mall, Toyota Field and lots of things to do.

                                    Review Author Icon

                                    Resident 1176794

                                    Verified Resident ā€¢ 2023

                                    9/4/2023

                                    So far it's a solid place for the money, nothing crazy just the essentials, plus gym, pool, and hangout spots. Animal friendly and perfect for being by yourself it has plenty of room. Only downside I've had so far would be an ant problem whichā€¦Ā See More >
                                      Review Author Icon

                                      Resident 1176774

                                      Verified Resident ā€¢ 2023

                                      9/4/2023

                                      Hawthorne is an amazing place to live. I feel safe and it's down the street from my job. Beautiful environment, friendly staff and spacious living. Maintenance guys come almost immediately when needed.

                                        Updated Review

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                                        Resident 1021470

                                        Verified Resident ā€¢ 2022 - 2023

                                        8/30/2023

                                        It's been nice no issues with neighbors etc. Feel safe and the staff answers quickly. Any email I have sent has been answered. All maintenance issues have been responded to quickly and the problem was resolved

                                          Manager

                                          9/1/2023

                                          Hawthorne at the Ridge
                                          Thank you for taking the time to write such a great review! We strive to deliver an amazing experience every time! Please contact us if there is anything you need.
                                          Review Author Icon

                                          Resident 1174649

                                          Verified Resident ā€¢ 2023

                                          8/28/2023

                                          I lived At Hawthorne at the ridge back in 2020. I loved it when i was here much that i did not want to leave but i had to. When i was able to come back i did just that and I absolutely love itā€¦Ā See More >
                                            Manager

                                            8/30/2023

                                            Hawthorne at the Ridge
                                            Wonderful! We are so glad you moved back! We look forward to seeing you at some of our upcoming events! Please let us know if we can ever assist in any way! Thank you for calling Hawthorne at the Ridge home again!

                                            Updated Review

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                                            Resident 1163451

                                            Verified Resident ā€¢ 2023

                                            8/21/2023

                                            The area was around where I was looking. The floorplans also looked good for the price. When I visited the complex was clean and newly renovated and the staff was very friendly and accommodating. Would recommend.

                                              Manager

                                              8/29/2023

                                              Hawthorne at the Ridge
                                              Thank you for the great review! We love that you had a wonderful experience. Please let us know if we can help in any way.
                                              Review Author Icon

                                              Resident 1169205

                                              Verified Resident ā€¢ 2023

                                              8/11/2023

                                              This apartment is very nice and everyone in the neighborhood is nice and its over just a nice community i would totally recommend it to anyone trying to get a apartment the whole process and over deals you get from moving is amazing

                                                Manager

                                                8/29/2023

                                                Hawthorne at the Ridge
                                                Thank you so much for your wonderful review! We are so happy you enjoy it here! Please let us know if we can ever be of any assistance!
                                                Review Author Icon

                                                Resident 1168425

                                                Verified Resident ā€¢ 2023

                                                8/9/2023

                                                Move in was and issue as the apartment was not clean prior to our move in. We've had several issues with the cleanliness in the breezeways with trash and bugs. The trash dump is always messy left by other residents. The apartment complex is showingā€¦Ā See More >
                                                  Manager

                                                  8/15/2023

                                                  Hawthorne at the Ridge
                                                  Dear Valued Resident, My team and I would like to extend our sincerest apologies to you for your experience here at Hawthorne at the Ridge. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. I have an open door policy and you are always welcome to contact me or come by the business office at your earliest convenience. I hope to hear from you soon. I can be reached at 256-772-7822 or hridgemanager@hrpliving.com. Kindest Regards, Amber Pinkey Community Manager
                                                  Review Author Icon

                                                  Resident 1152047

                                                  Verified Resident ā€¢ 2023

                                                  6/20/2023

                                                  My leasing and move in experience was wonderful thanks to the leasing professionals. They addressed all of my needs and went out of their way to make sure I was happy with my new place. The place is clean and comfortable. It'sā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Ample Open Parking Available
                                                    • Boat And Rv Parking
                                                    • Boat Parking Available
                                                    • Free Parking
                                                    • Rv, Boat And Trailer Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Accent Walls Available
                                                    • Additional Storage
                                                    • Blinds
                                                    • Business Center
                                                    • Carpet
                                                    • Clubhouse
                                                    • Complimentary Coffee Service
                                                    • Energy Efficient Construction
                                                    • Energy Efficient Stainless Steel Appliances
                                                    • Fitness Agility Equipment
                                                    • Fitness Center
                                                    • French Doors
                                                    • Furnished Suites Available
                                                    • Guest Room
                                                    • High-Speed Internet
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Poolside Grills
                                                    • Premium Countertops
                                                    • Premium Fixtures and/or Hardware
                                                    • Private Balcony
                                                    • Renovated
                                                    • Short Term Lease Available
                                                    • Soccer Court
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Vinyl Flooring
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                                                    Leasing

                                                    Hawthorne at the Ridge apartments in Madison, AL offers spacious one, two and three bedroom apartment homes to suit your every need. With amenities such as modern kitchens with energy efficient appliances, designer cabinetry, plantation blinds, beautiful mountain views and so many others you'll be surrounded in luxury you can't get anywhere else in Madison! From the moment you walk through the front door, you'll feel the comfort and friendliness that makes our residents happy to call us home.Cutting-edge amenities, beautifully landscaped grounds and a dedicated staff contributes to a higher standard of living and sets us apart from the others. Cool off in our saltwater swimming pool, warm up in the on-site clubhouse with a cup of Starbucks coffee from our Cyber Cafe and so much more! Hawthorne at the Ridge is convenient to shopping, dining, award-winning schools of Madison County, local museums, parks and so much more!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Hawthorne Residential Partners

                                                    A
                                                    A
                                                    Communities
                                                    207

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 08/07/2018
                                                    Q:Ā Are any utilities included in the rent?
                                                    Manager

                                                    12/28/2018

                                                    Hawthorne at the Ridge
                                                    A:Ā Utilities are not included in the rent price. However you do pay us water, trash and pest control. You would just need to set up Huntsville Utilities for electric and if you wanted to add cable or internet you could contact AT&T or WOW.

                                                    Frequently Asked

                                                    Based on 2155 number of votes by renters, Hawthorne at the Ridge is currently rated 4.5 out of 5 stars.
                                                    Hawthorne at the Ridge is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Hawthorne at the Ridge is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Hawthorne at the Ridge is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Hawthorne at the Ridge is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Hawthorne at the Ridge is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Hawthorne at the Ridge is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 73.3333% of their community reviews in the past year.
                                                    Managers have replied within 62.07 days to their community reviews in the past year.
                                                    Hawthorne Residential Partners
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Up to One Month Free and if you lease within 24 hours get even more money off! Plus reduced monthly rates! Call today to find out more! Restrictions May Apply*

                                                    Contact Property

                                                    Hawthorne at the Ridge

                                                    March 2024

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                                                    Hawthorne at the Ridge is a 788 - 1,254 sq. ft. apartment in Madison in zip code 35758. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $989 - $2,102. Nearby cities include Huntsville, Athens, Meridianville, Owens Cross Roads, and Decatur.

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