Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Windscape Apartment Homes
125 Royal Dr
Madison, AL 35758
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you so much for this wonderful review. We are so happy that you decided to make Windscape your home. Please let us know if there is anything we can do for you.
Dear Kristin: It was great talking to you on 6/13/16 over the phone. Thank you for taking the time to share the details about this occurrence. We sincerely apologize for the miscommunication about the pool rules. We have ordered a sign like you recommended clarifying the rules about pool entrance and the gate locks. Great suggestion! We apologize that you had a negative experience. We do strive to make EVERYONE feel "WELCOME" and 'AT HOME." Making things right is a priority to us, and we regret any miscommunication that occurred. The Windscape team would like the opportunity to speak with you. Please call the office at 256-772-7030. Thank you for reaching out, and we look forward to speaking with you.
We would like to sincerely thank you for bringing this to our attention. We apologize that you had a negative experience during a tour of our property. Please give us a call at 256-772-7030 to discuss the matter further. We would like to speak with you about your complaint and resolve any other concerns you might have.
$750 - $875
500 - 600
N/A
Aruba/Antilles
$825 - $925
749
N/A
Bermuda
$825 - $945
741 - 811
N/A
Cozumel
$910 - $1,010
948
N/A
Jamaica
$920 - $1,020
951
N/A
Montego
$935 - $1,035
1,025
N/A
Cayman
$965 - $1,065
1,190
N/A
Bimini
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Contact Property
Windscape Apartment Homes
125 Royal Dr
Madison, AL 35758