Resident • 2013 - 2015 Not Recommended
I have lived here for two years, and the previous management company was phenomenal. They fixed any issues quickly and efficiently, and the issue did not come up again. Almost a year ago a new management company took over and replaced all of the old staff. This staff seems to be on a constant rotation, with new people working the office almost every time I go in. The staff with the old company had been there awhile and recognized me by name form the moment i toured the apartment on. The new staff doesn't seem to care as much and doesn't seem to put in the effort to get to know/help the residents in any way. Also, maintenence is horrible now. The maintence team takes a long time to show up and is never plesant. I had an emergency issue that was a fire hazard and was not tended to for three days, and multiple calls. I ended up flip a breaker and turn off power to part of my apartment to wait on them. There is a screw that has been poking out of a broken bench that would take five minutes to fix that has not been given any attention in six months, despite the office being aware of the problem. Lights in the parking lot turn off in the middle of the night, which keeps the parking lots very dark. I used to be very happy with these aprtments, but haven't felt the same care or attention that chose this complex to pay extra for.
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